Motorcarsonline.com Lansing

Had such a wonderful experience! I searched for a long time to find the right Jeep Wrangler, I thought this one was close and I figured I'd check it out but it turned out to be at the I searched for a long time to find the right Jeep Wrangler, I thought this one was close and I figured I'd check it out but it turned out to be at their other dealership. Even though it was close to closing time, Michael had the other dealership bring it to Lansing just for me to look at! He proceeded to show us the vehicle and try to make a deal. He gave us the exact deal we needed after hours of working with us (it's long past closing time by now) and he got past every difficulty we had! Micheal was wonderful and actually put in more effort to help me than any salesperson I have ever worked with! Great job in customer service and flexibility Motorcars of Lansing! More

Stay away from this place! I was promised that this car I drove 2 1/2 hours for would be in excellent shape and ready to go, after making the trip this car was complete junk! Be I was promised that this car I drove 2 1/2 hours for would be in excellent shape and ready to go, after making the trip this car was complete junk! Beat up and lots of things didn't work, sales people were shady and not very friendly! Felt deceived and lied to about everything! Save yourself and don't even think about this shady dealership! I would put zero or negative stars if they would let me! More

don,t do buisness here!! i was told the car I wanted was in great shaped so after driving from Colorado to make a trade I was shocked to see the car first hand. what a piece o i was told the car I wanted was in great shaped so after driving from Colorado to make a trade I was shocked to see the car first hand. what a piece of junk. needless to say no deal was made that day. I felt totally deceived! More

Excellent customer service and selection I recently purchased an SUV from Motorcars of Lansing. It was the most pleasant, professionally-orchestrated purchase that I have ever encountered for I recently purchased an SUV from Motorcars of Lansing. It was the most pleasant, professionally-orchestrated purchase that I have ever encountered for a new or used vehicle. From the moment I stepped into the dealership, I felt respected. I was greeted by Simone Badawi, one of the Motorcars sales and finance specialists. After a brief conversation, she handed me the keys to a beautiful, fully-loaded, black-on-black 2007 Cadillac Escalade as if I already owned it. A few hours later and a lengthy test drive, it was mine! What made this no-pressure experience memorable was that Simone worked with me as if I were the only customer she had. She answered every question, offered information about the SUV and provided me with a CarFax report. Simone later introduced me to the owner of Motorcars of Lansing (and Kalamazoo), John Badawi. Both Simone, John and I seemed to instantly feel as if we’ve known each other for years. Their personalities and professionalism were infectious and to be admired. There are other Motorcars team members I also had the pleasure of meeting at the dealership—Tony, service manager; Krystal, office manager; Michael, general manager; and Marty, sales and financing specialist. Their commitment to outstanding customer service was to be admired and from my vehicle purchasing experiences—unmatched. The Escalade was super clean and in excellent condition. The few minor fixes were completed quickly and efficiently. I would highly recommend Motorcars of Lansing to anyone looking to purchase a vehicle. Their selection is impressive and in my estimation cannot be surpassed. There are high-quality vehicles on their car lot for every budget—from Buicks, Audis, Cadillac CTSs, Impalas and Camaros to BMWs, Chargers, Challengers, Ford Fusions, F-150s, GMC Yukons, Jeep Cherokees and Mercedes Benz. I have also seen Corvettes, Lamborghinis, Ferraris, Land Rovers and Porsches on their lot. Again, a vehicle for every budget and personal style. And if your dream car is not on the lot, I’m confident the Motorcars team can locate it for you. I took my daughter to the dealership the day after I bought my SUV. She picked out a 2011 Chevy Cruze and traded in Jeep Commander. I traded in a Ford Explorer Eddie Bauer. Bottom line? I rate Motorcars of Lansing 5 stars out of 5. And no, I was not paid to write this review and it is a real purchasing experience. More

Simply Awesome Experience After looking around for a used car I saw the ad for Motorcars in the Wheeler Dealer and checked them out online. After reading the review a I decided After looking around for a used car I saw the ad for Motorcars in the Wheeler Dealer and checked them out online. After reading the review a I decided to give them a try. Needless to say I was not disappointed. Simone worked with me to get me in a car with payments that I could afford. She was very friendly and made me feel very comfortable throughout the whole process. I would and have highly recommended Motorcars to all my friends! More

awesome Went in with little hope of getting a car, Simone did an awesome job in finding a car for me. Highly recommend dealership. The other employees were al Went in with little hope of getting a car, Simone did an awesome job in finding a car for me. Highly recommend dealership. The other employees were also friendly. More

Love Our Jeep Simone was fantastic. Went out of her way to make sure we were satisfied. She gets 5***** Overall satisfaction would be 5* except dealership had to se Simone was fantastic. Went out of her way to make sure we were satisfied. She gets 5***** Overall satisfaction would be 5* except dealership had to send me (we live 2 hours away)the Keyless entry advertised with the Jeep. I have to pay for my local dealership to program it. Other than that very satisfied. Highly recommend Simone to deal with. More

great experiance a little nervous purchasing a car on my own. went to motorcars of lansing and was made welcome by the staff and felt very comfortable purchasing from a little nervous purchasing a car on my own. went to motorcars of lansing and was made welcome by the staff and felt very comfortable purchasing from my salesman john. would def consider a future purchase if needed and would recommend this dealership to anyone!! More

Don't make the same mistake Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace the engine for just the labor cost. $1100. Replaced it with another bad engine, now I can't get a hold of anyone. I got ripped bad!!!! don't go there. you'll be sorry. More

Don T Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride. Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride. More