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Motorcarsonline.com Lansing
Lansing, MI
805 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 805 reviews
December 01, 2017
Awesome! I appreciate Marty and all of her hard work because at the end of the day I ended up with a vehicle that met all of my needs. Marty worked non-stop an I appreciate Marty and all of her hard work because at the end of the day I ended up with a vehicle that met all of my needs. Marty worked non-stop and after hours for me. The staff was very friendly and worked hard for me. Even the owner went out of his way to find something just for me. They brought me vehicles not even available to the public. I'm a very satisfied customer!! More
by Tina Chatman
Employees Worked With
November 30, 2017
Very good Had a easy and no problem buying experience with these guys.. they picked me up from airport and has all paperwork ready. We finished up by catchin Had a easy and no problem buying experience with these guys.. they picked me up from airport and has all paperwork ready. We finished up by catching a lunch together and actaully stay in touch. More
by Denali
November 30, 2017
Awesome Experience!! I have had 2 great experiences with Mike from Motorcars of Lansing . I purchased two vehicles from him. I drive 200 miles a day and the vehicles I bo I have had 2 great experiences with Mike from Motorcars of Lansing . I purchased two vehicles from him. I drive 200 miles a day and the vehicles I bought have been very reliable!! I will continue to see Mike anytime I purchase a vehicle. They are awesome there and definitely go above and beyond!! Thanks so much Mike!! More
by Daisymay13
November 30, 2017
Smooth and great experience with awesome customer service I was looking for Ford Mustangs online and stumbled upon a model at Motorcars that was in the expected price range. Scheduling the test drive went I was looking for Ford Mustangs online and stumbled upon a model at Motorcars that was in the expected price range. Scheduling the test drive went super quick, and the car was in excellent condition. I purchased it the same day, and Michael at Motorcars took care of all the necessary paperwork (license plate transfer, insurance, extended transmission and engine warranty, the trade-in of my old vehicle, etc.) so that I could drive it home just a few hours later, which was awesome. Everyone at Motorcars of Lansing office was super friendly, and I highly recommend this dealership. More
by bluewoodtree
November 30, 2017
Great Experience Purchased 3 vehicles. 2 BMWs and a Dodge Journey. As my wife and I were purchasing our 3rd vehicle I was taking to the owner about a issue with my fi Purchased 3 vehicles. 2 BMWs and a Dodge Journey. As my wife and I were purchasing our 3rd vehicle I was taking to the owner about a issue with my first purchase, He offered to fix it for free. Mike has always respond to my text even after a year of purchase. More
by BrianG66
November 30, 2017
Great Service!!!! Michael worked with me through the purchase of my new car. He was extremely helpful and informative through the entire process. I am pleased with my e Michael worked with me through the purchase of my new car. He was extremely helpful and informative through the entire process. I am pleased with my experience, and I would buy a car from him in the future. More
by Asurber
November 30, 2017
Superb Customer Service From the moment I drove onto the dealer’s lot to this afternoon to the time I drove off the lot with my new vehicle, I was treated with superb custome From the moment I drove onto the dealer’s lot to this afternoon to the time I drove off the lot with my new vehicle, I was treated with superb customer service. Marti was awesome. More
by Avalanche02
Employees Worked With
October 29, 2017
Responsive and professional Great experience with Motorcars of Lansing. Simone was very responsive and thorough in responding to questions and requests. Purchasing our Lexus wa Great experience with Motorcars of Lansing. Simone was very responsive and thorough in responding to questions and requests. Purchasing our Lexus was simple and fast...the dealer even delivered the car to my house 60 miles away! I recommend Motorcars of Lansing to anybody looking for a high quality used car. Professional and courteous, I would buy from them again in the future. Peter D., Grand Rapids, MI. More
by PeterD
Employees Worked With
Simone Badawi
September 29, 2017
Aweful service scam artist. I brought a car from them 92 days later the transmission goes out, so I brought one from them 2 weeks later it goes out, have a 1 year warranty on it I brought a car from them 92 days later the transmission goes out, so I brought one from them 2 weeks later it goes out, have a 1 year warranty on it so now they are trying to charge me an additional $600.00 after I just paid them $1500.00 for the messed up transmission they sold me so I told them to just ship me my car back as is and they refuse to do so. More
by Terrence L Coleman
Employees Worked With
Tony, and Jack
September 16, 2017
They treated me like garbage Motorcars was recommended to me by a friend who does lots of business worth them. He told me a man named Mondo would be calling. He never did so i cal Motorcars was recommended to me by a friend who does lots of business worth them. He told me a man named Mondo would be calling. He never did so i called the dealership and made an appointment. Mondo was incredibly rude and (as had been said in almost every review) promised to call me that evening. He didn't. I called them back after 1pm. Twice i was sent to a voicemail that just hangs up. Finally someone answered and said he wasn't around but he would call me in about an hour. I waited closer to 3 hours and called back. I continued to get the runaround and promises of call backs which never happened. In the3 days i worked worth them they didn't call me ONCE. I complained to Crystal on the phone. She was polite but clearly had no interest in hearing what was upsetting me. My next call a few hours later Mondo finally got on the phone and said 7 words before hanging up on me. There's nothing we can do for you. Click. Which is interesting because Crystal had told me that at least 2lenders had approved me. They treated me like trash. I hate that my family did so much business with him while he was starting out. John got a few dollars in his pocket and forgot about the community. As i was sitting in the office th eentire staff was trash talking customers the entire time. I go get my car from a DIFFERENT dealership tomorrow. These people don't deserve any business from this community. More
by Amanda King
Employees Worked With
Mondo, Keith and Crystal
