Motorcarsonline.com Lansing

Great experience for Out of State buyer As an out of state buyer, I was unable to "view" the car before purchasing. The dealership did a fantastic job of accurately showing pictures and desc As an out of state buyer, I was unable to "view" the car before purchasing. The dealership did a fantastic job of accurately showing pictures and describing the condition of the vehicle (which was flawless!). They made handling all the paperwork seamless and easy. Thank you Michael! More

2018 Chevy Volt Purchase We worked with Michael Badawi to purchase a 2018 Chevy Volt. We went back and forth on price a bit and finally settled on what seemed to be a fair pri We worked with Michael Badawi to purchase a 2018 Chevy Volt. We went back and forth on price a bit and finally settled on what seemed to be a fair price. He was very responsive to our messages and any questions we had. We picked up the car yesterday 4/22/19 and are very happy with it. Upon looking for the supplied OEM charger by GM last night to charge the car we found it to be missing. I contacted Michael and have been working with him to figure out a solution. So far he has been very helpful but we have yet to come to a solution. Time will tell and I will update my review accordingly. 5/3/19 Settled on purchasing a new charger and splitting the cost. Charger was sent to my house and arrived on time. All is good. More

Great management Very knowledgeable management. Michael went above and beyone to make sure I got the vehicle I wanted. I would recommend Michael to anyone looking for Very knowledgeable management. Michael went above and beyone to make sure I got the vehicle I wanted. I would recommend Michael to anyone looking for a direct, kind and knowledgeable salesman. More

Just what I was looking for I had a great experience. Tommy was very friendly got things going quickly. He sold me a beautiful vehicle. Perfect for me and my family. I absolutely I had a great experience. Tommy was very friendly got things going quickly. He sold me a beautiful vehicle. Perfect for me and my family. I absolutely love it. More

Highly impressed!!! This place is awesome! All the employees are very helpful and knowledgeable! The care even after I purchased my vehicle was amazing! I would highly re This place is awesome! All the employees are very helpful and knowledgeable! The care even after I purchased my vehicle was amazing! I would highly recommend Motorcars to anyone look to purchase a new or used vehicle! They have got a customer for life from me! Thanks a lot!!!!! More

Fantastic! Jacob helped my car buying experience run smooth.He was friendly, knowledgeable, and a pleasure to work with.Beautiful interior and very friendly home Jacob helped my car buying experience run smooth.He was friendly, knowledgeable, and a pleasure to work with.Beautiful interior and very friendly homey environment.I recommend this dealership above all others in the greater Lansing area. More

A great experience Everything went well even more so than I expected. Rick was great he talked us through the process and was very pleasant. He is an awesome person and Everything went well even more so than I expected. Rick was great he talked us through the process and was very pleasant. He is an awesome person and I would send all my friends to this dealership to do business with him. I give you guys 20 stars for being so great!!😁 More

Poor customer service I was talking with Freddy about trading in my BMW for a Rover on their lot. My Fiance is also in search of a vehicle and has cash... After a few days I was talking with Freddy about trading in my BMW for a Rover on their lot. My Fiance is also in search of a vehicle and has cash... After a few days of Freddy feeding me lined like "the owner is out of town" (what large dealer can't function when the owner is out of town? No other management? right...) He just stopped responding at one point. Not sure if he thought I was blowing smoke and just decided to ignore me or what, so I contacted someone else at the dealer named Brooke, She informed me the vehicle was still available but never responded to any of my other questions. The following day I see the vehicle removed from their site most likely because it was sold. Neither sales person felt the need to inform me before I drove three hours from Traverse City to pick up the vehicle. I buy at least a few cars a year and often travel hundreds of miles. Cars look decent but customer service is severely lacking. More

Great customer service I had a great experience with Motorcars of Lansing, specifically with Jacob! Excellent customer service and extremely fair negotiating. They even stay I had a great experience with Motorcars of Lansing, specifically with Jacob! Excellent customer service and extremely fair negotiating. They even stayed open late for us so we didn't miss out on the vehicle we purchased. Thank you! More