Motorcarsonline.com Lansing

We purchased a 2021 Camro SS 1LE from this dealer, sight unseen. They made the whole process very easy and sent all pictures requested. Our salesman, Rick B. , was very professional and courteous. He took a unseen. They made the whole process very easy and sent all pictures requested. Our salesman, Rick B. , was very professional and courteous. He took all the time to answer our questions and ensure that we were comfortable in our purchase. The dealer setup shipping with their shipping carriers. The shipping carrier was very professional and fast but, safe when it came to delicately unloading the vehicle. We were able to meet them in a location within Moberly to unload the car. They navigates us through the process of getting out of state plates and were very helpful in aligning us with the correct financing options and saving us money in interest in the long run I would highly recommend this dealer to anyone looking to purchase a car both inside or outside the state. More

HUGE THANK YOU TO WILL REED AND JENN! ! Will was able to get me out of my old car and in my dream car with extra money back in my pockets! Jenn closed the deal off by working hard on gett ! Will was able to get me out of my old car and in my dream car with extra money back in my pockets! Jenn closed the deal off by working hard on getting great rates for my Range Rover!!! Awesome customer service from beginning to end as I live in a hour away Will and Jenn worked on getting my car delivered to me! Thank you Will and Jenn for your awesome customer service! Motorcars Lansing is now my go to ! More

My car buying experience with Terrific. Rick B. Answered all of my questions about the vehicle, especially its service history. Rick went above and beyond to see that I got everything I wan Rick B. Answered all of my questions about the vehicle, especially its service history. Rick went above and beyond to see that I got everything I wanted in a vehicle. He also took the time to show me Motorcars’ excellent service area, just in case I ever needed future service, i.e. oil changes etc. The vehicle purchase went very smooth, I’d certainly buy another vehicle from Motorcars of Lansing. The truck I purchased was exactly what I wanted optionwise. Thanks Rick for all of your efforts. More

Michael was fantastic, he walk up to us and what we where looking and told him the red challenger and he said it is Kalamazoo and that he would get it to lansing for us, and I come back and that's all she wr looking and told him the red challenger and he said it is Kalamazoo and that he would get it to lansing for us, and I come back and that's all she wrote... it's mine now and we are over the top in love with this car it is a fantastic car... Michael great job!!! More

BUYER BEWARE! ! I recently bought a car from Tommy. The car had just got to the lot and I went to look at the car the next day. Tommy told me I couldn't take it ! I recently bought a car from Tommy. The car had just got to the lot and I went to look at the car the next day. Tommy told me I couldn't take it home same day to due to it needing inspection and detailed. There were a couple lights on the dash and Tommy said that they had the parts for it and would get it fixed before it's brought to me. The car came to me not fixed, not detailed. Tommy made 3 to 4 appointments for me to bring my car back in to get fixed, he canceled all of them. The owner, John got involved. There was a three-way call that went on between him, Tommy and myself. John spoke down to his sales guy and degraded him. He yelled at him for doing me wrong. He told me that he was going to suspend Tommy for his actions, but that never happened. Tommy spoke bad about the service department and the service manager even lied to the owner. That whole place is messed up!! After reading reviews on this business, it is as if I had written all of those in the past. It sounds like John told other people that he was going to fire Tommy and never did. Come to find out my car never had a safety inspection, never was looked at Tommy just sold the car to me as is. Huge liability eh? John was screaming at me on the phone disrespecting me, talking down to me and pretty much told me that he wish that he sold the car to somebody else because he would've made more money. He turned this whole problem on me and made me out to be the bad guy. He then apologized stating that he's had a lot of fraud lately and he's taking it out on me. Sounds like a him problem. He said the car was detailed for 7 hours but still came to me not clean, sticky stuff on the seat, cookie on the floor and a half tore off sticker on the outside window. I am a business woman, and I would never treat a customer ever this way. After a lot of fighting, they did end up fixing my car with what needed to be done, or so they say. The owner made sure to throw in my face how much money he's losing and how much money he had to spend to fix it. You would think the owner, John would contact me once I received my vehicle for a follow up. He did not!!, I do not recommend this place. Just read the reviews. They are all the same, If I would've known beforehand, I would've never bought from them and I will never go back. More