
MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Overall, I had a very positive experience a this dealership. The sales rep (Scott) was great. He was friendly, helpful and always available. The only problem that I had was with someone named Bar dealership. The sales rep (Scott) was great. He was friendly, helpful and always available. The only problem that I had was with someone named Barb in the finance department. I was to be reimbursed for a service I was having done at another dealership (programming a key), and this person was downright rude and uncooperative. I contacted the vice president of the dealership about the incident via email and got no response. I guess the check for the vehicle had already cleared. More
I appreciated that as my original contact was going to be on vacation when I was able to complete my test drive, Aaron B stepped in to take care of my needs. He even came in on his day off. Great team work b on vacation when I was able to complete my test drive, Aaron B stepped in to take care of my needs. He even came in on his day off. Great team work between both Aaron's. Also as everyone's time is valuable to closing paperwork visit went very smoothly without any unexpected issues. More
As a Canadian making a purchase cross-border, I relied a lot on the vehicle descriptions provided to me by Shannon. This was really important since I was planning to make the purchase sight unseen. Not on lot on the vehicle descriptions provided to me by Shannon. This was really important since I was planning to make the purchase sight unseen. Not only was the vehicle as described, Shannon and Scott were very helpful in making sure I (and the US export office) had all the correct forms to ensure the export process would be simple, smooth and timely. One minor issue post-sale was resolved quickly and fairly by Scott. I would definitely recommend Mile One Motor World to friends and family in Canada looking to purchase a vehicle in the United States. More
I have only had my car 2 months and it's broke and i might have to pay for it. Grrr i have back to back coverage on it what a waste of money that is.... The tires are bad and they said it comes with new might have to pay for it. Grrr i have back to back coverage on it what a waste of money that is.... The tires are bad and they said it comes with new tires they lie. A it had to get 3 tires put on it all ready.. Not happy at all.... I had a app. to get it fixed but ended not showing up because of a flat tire.. I will not buy there again... More
We are very happy with our shopping experience at this dealership. Mr. Fisher was kind and interested in what we wanted in a vehicle. He was very informative and helped us get a great vehicle at a price dealership. Mr. Fisher was kind and interested in what we wanted in a vehicle. He was very informative and helped us get a great vehicle at a price that we were happy with. I would recommend this dealership for anyone who is looking for a new/used vehicle. More
Having experienced several used-Honda dealerships in NEPA, I found MotorWorld to be the most helpful in trying to find a vehicle to fit my family's needs. Mike Muchnik worked feverishly to find a vehic NEPA, I found MotorWorld to be the most helpful in trying to find a vehicle to fit my family's needs. Mike Muchnik worked feverishly to find a vehicle that was within my budget and below the age/mileage boundries I had set. And once we found a vehicle, he made sure it was cleaned, serviced, and prepared for several years of use. MotorWorld is in a class of their own, a really great establishment if you're to buy a new or used car. More
We had a very pleasant experience with Mike Slacktish. He was very knowledgable of the various cars and options available with each one. He asked what we were looking for in a vehicle, and did not try to ups was very knowledgable of the various cars and options available with each one. He asked what we were looking for in a vehicle, and did not try to upsell accessories that we did not want. He was very friendly and I would recommend him to my family and friends who are in the market for a vehicle. More
This was my family's 3rd purchase from MotorWorld in the past 11 years. We were in a bind and needed a car for our daughter and our salesman, Rich Moore, researched our needs prior to us getting there and past 11 years. We were in a bind and needed a car for our daughter and our salesman, Rich Moore, researched our needs prior to us getting there and had options avaiable. With Rich in the lead, the staff assisted us with finance options and we were able to walk in make a decision and purchase a vehicle. All this took place within a 24 hour period. I would definitely recommend Motorworld to my friends and consider them again for our next vehicle purchase. More
I had a good experience at this dealership. Mr. Ashley was very patient as I looked at every car on the lot, even though I went there with one car in mind. He allowed my husband and I to discuss the car w was very patient as I looked at every car on the lot, even though I went there with one car in mind. He allowed my husband and I to discuss the car without interrupting us. He stood patiently as my husband looked at every detail on the car. He actually went over the carfax report with us. We got a great deal on the car. The finance people were also very patient with us and helpful. I just totaled a car which I owed 21k on, but insurance is paying it. It still shows up on my credit as having 2 car loans already, but they helped us and even got us a better rate than we had on the totaled car. This has to be the most pleasant car buying experience I have ever had. I would most definately recommend them. More
As I arrived, our salesman greeted us outside the front door. I had the feeling he didn't really know much about the car's features we were there to see, but that's alright...I did. That aside, he handled door. I had the feeling he didn't really know much about the car's features we were there to see, but that's alright...I did. That aside, he handled the rest of the transaction very well. He was professional and fully explained the process and the options/choices we had along the way. I have to mention...at one point, an employee in the cubicle next to ours started using off-color language-including the "queen mother of curses" -while having a conversation with another employee. My daughter and I heard it and our salesman did too. I am grateful that he went to the other employee and let him know that we were within earshot and that he needed to tone down his language. He could have pretended he didn't hear it and let it go, but he acted professionally...as he should. The car was cleaned for us while we waited to take care of the financial transaction and the CarFax report and other paperwork was fully explained. Our salesman did what he could to keep us comfortable and occupied during our time there. There did seem to be quite a long wait to see the financial officer who had us sign all the forms and that would have been a good time to be offered a cup of coffee. I'm being picky about what might have been improved...but let me make it clear that we had a very good car shopping experience and would not hesitate to return in the future. We were very pleased with the quality of the car and know we were offered a fair price...which was well below the advertised "internet special" price we were expecting. More