
MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best around I have purchased numorous cars from many dealerships. Motorworld is by far the best. My sales representative Mike Muchnik and the finance representati I have purchased numorous cars from many dealerships. Motorworld is by far the best. My sales representative Mike Muchnik and the finance representative Dustin have made my experience a pleasant one. They are both down to earth, honest,and exceptionally helpful. The quality of customer service is outstanding. I know with Mike I have NO WORRIES! More
Happiest girl in the world!!! I had the absolute pleasure of meeting and working with the Ryan and Stewart at the Preowned Motorworld yesterday as I came to browse their inventory I had the absolute pleasure of meeting and working with the Ryan and Stewart at the Preowned Motorworld yesterday as I came to browse their inventory hoping to just pinpoint which vehicle I would purchase a few months from now. Instead...I ended up leaving the very same day with my dream car entirely unexpected, BMW 535xi in perfect condition thanks to their remarkable accommodations and efforts in trying to satisfy my expectations and needs. The entire team, Sales, Management, and Finance is SUPERB!!! Friendly since the min you step into the lot, extremely knowledgeable about every possible vehicle, suggestive in meeting your every need with the right car for you and able to answer any question or concern when selecting the perfect car. Ryan Daniels was remarkable in trying to make me nothing but happy in not only making sure that I end up with my favorite car but at an incredible rate which I couldn't have even imagined prior going there. The entire staff was very helpful in trying to make the entire process as effortless and painless in a timely manner as possible. I would absolutely recommend This team, specifically Ryan and Stewart over and over again to everyone shopping for a car!!! Their prices are unbeatable and the inventory is impeccable...it is impossible to not leave with an absolutely magnificent vehicle at a steal! This will be the third vehicle within my family purchased through them within the past 3 years and that speaks for itself...go see Ryan who made me the happiest girl in the world owning my very dream car at the age of 30 just as he predicted the min I stepped inside the sales room!!! :) Not to mention the lovely lady named Jerry and Dustin within the Finance Dept at Motorworld ultimately getting me the best possible financing approved in no time making sure I did not leave disappointed. Thank you so very much for being so incredible to me and my family. Can't wait to do it all over again in a few years once I come up with a new "dream car";) More
Remote Purchase Experience Had a great remote purchase experience. Purchased a 2011 F-150 truck from MotorWorld to have it shipped to San Diego. The salesman, Jeff Loftus, went Had a great remote purchase experience. Purchased a 2011 F-150 truck from MotorWorld to have it shipped to San Diego. The salesman, Jeff Loftus, went above and beyond by allowing a third party inspector to come onsite, provided repair of some minor cosmetic issues with the vehicle, was very responsive to my numerous emails and calls (as I was very nervous making a large purchase sight-unseen). Thanks again for everything! More
Cerified Pre-owned purchase We had the best experience ever with salesman Joshua Cannon. He helped us obtain a fantastic deal! Between he and Dustin in Finance we couldn't be hap We had the best experience ever with salesman Joshua Cannon. He helped us obtain a fantastic deal! Between he and Dustin in Finance we couldn't be happier. Lynn And Charles Salsman More
Poor salesmanship I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but n I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but needed to check with my husband first. I called John the next day and went over a few things with him and he needed to check with his manager about a question I had. He stated he would get back to me in a few minutes. Well day three has passed and I have yet to hear from John Costa. I received an email from a tracking website on Wednesday saying that the Acura TSX is no longer available. Wth!!! I called John Wednesday after receiving the text message from the tracking website and he never responded. I called Thursday and he never returned my call. I would NEVER buy a vehicle from motor world. I found them to be unprofessional and rude in the fact that they never returned my calls. My husband said he had the same treatment when he was there with a friend who was looking to buy a vehicle there a few months ago. They are vultures in the parking lot waiting to grab you to get you to buy a car. But salesman John Costa would have made a sale had he called me like he said he would. I truly can't believe this. I loved the Acura and was looking forward to owning it. To have them sell it out from under me is unbelievable I guess I wouldn't mind it as much if they could be grown men and confess to what actually happened. Someone came along and offered them more money than the deal I had agreed upon. Unbelievable!! They are xxxx. More
We have bought vehicles from this dealership for yrs... And we have used the same salesman, Bill Trowbridge. Never have we been disappointed in any of our purchases or service. And we have used the same salesman, Bill Trowbridge. Never have we been disappointed in any of our purchases or service. More
Friendly and easy to deal with. Didnt feel like we were working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. More
Bill was very hepful and friendly. He helped me figure out what I was looking for and then did his best to provide it. A very positive experience. out what I was looking for and then did his best to provide it. A very positive experience. More
everyone was very helpful and knowledgeable. have purchased cars here before and definately never had a problem. i was able to get the car i really wanted. purchased cars here before and definately never had a problem. i was able to get the car i really wanted. More
The dealership resolved any issues or concerns that we had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a w had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a warranty included in the price. Outstanding! More