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MotorWorld Pre-Owned

Wilkes-Barre, PA

4.8
1,268 Reviews
Offering Pennsylvania drivers an extensive selection pre-owned vehicles for sale, MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr.

Wilkes-Barre, PA

18701

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Showing 1,268 reviews

August 27, 2015

Best around I have purchased numorous cars from many dealerships. Motorworld is by far the best. My sales representative Mike Muchnik and the finance representati More

by Jeff&DanielleZ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike muchnik
Aug 27, 2015 -

MotorWorld Pre-Owned responded

Jeff&DanielleZ, thank you very much for the wonderful feedback. We appreciate your business and are delighted to hear that you had a fantastic car buying experience with us at MotorWorld. We are also happy to hear that Mike and Dustin both assisted in making your purchasing process a great one and we will certainly share your feedback with them. Please don't hesitate to contact us should you have any further questions! Thank you again Jeff&DanielleZ. for taking the time to review us.

August 16, 2015

Happiest girl in the world!!! I had the absolute pleasure of meeting and working with the Ryan and Stewart at the Preowned Motorworld yesterday as I came to browse their inventory More

by Tigger102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daniels, Stewart Liebowitz, Jerry and Dustin
Aug 17, 2015 -

MotorWorld Pre-Owned responded

Hi Tigger102, MotorWorld Pre-Owned would like to first congratulate you on your new BMW 535xi! Second, we would like to sincerely thank you for your thoughtful and heartfelt response. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. I will be sure to share your kind feedback with Ryan and the team! If you should have any questions or want a little more insight on your BMW, please do not hesitate to give us a call.Thank you again Tigger102 for taking the time to review us and we are looking forward to seeing you at your next visit!

August 05, 2015

Remote Purchase Experience Had a great remote purchase experience. Purchased a 2011 F-150 truck from MotorWorld to have it shipped to San Diego. The salesman, Jeff Loftus, went More

by zrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lotus
Aug 11, 2015 -

MotorWorld Pre-Owned responded

Thank you for your earnest response zrhodes. We appreciate your feedback and will be sure to share your encouraging thoughts with Jeff. Please do not hesitate to contact us should you have any further questions regarding your new 2011, Ford F-150. We would be happy to lend our support! Thanks again zrhodes and have a great day.

July 29, 2015

Cerified Pre-owned purchase We had the best experience ever with salesman Joshua Cannon. He helped us obtain a fantastic deal! Between he and Dustin in Finance we couldn't be hap More

by Lsals6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Dustin
Jul 29, 2015 -

MotorWorld Pre-Owned responded

Hello Lynn and Charles Salsman! MotorWorld Pre-Owned is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

July 03, 2015

Poor salesmanship I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but n More

by Rums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Costa. Stewart Leibowitz
Jul 09, 2015 -

MotorWorld Pre-Owned responded

Thank you for your feedback about MotorWorld. We apologize you had an unsatisfactory experience in our Sales Department. We have made several attempts to contact you in order to address your questions and concerns. We would like an opportunity to speak with you. Please reach out to our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or spuzzetti@motorworldgroup.com at your earliest convenience. Thank you.

April 17, 2012

We have bought vehicles from this dealership for yrs... And we have used the same salesman, Bill Trowbridge. Never have we been disappointed in any of our purchases or service. More

by Ann Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Trowbridge
May 03, 2012 -

MotorWorld Pre-Owned responded

Hello Ann Ellis, MotorWorld would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Bill and the team! Thank you again for your review.

April 13, 2012

Friendly and easy to deal with. Didnt feel like we were working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. More

by Kakidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mcarthy
May 25, 2012 -

MotorWorld Pre-Owned responded

Good afternoon Kakidwell. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

March 28, 2012

Bill was very hepful and friendly. He helped me figure out what I was looking for and then did his best to provide it. A very positive experience. More

by cm25841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coda
March 23, 2012

everyone was very helpful and knowledgeable. have purchased cars here before and definately never had a problem. i was able to get the car i really wanted. More

by elainer1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alan crawford, alisha siciliano, rich moore
March 16, 2012

The dealership resolved any issues or concerns that we had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a w More

by wgrote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami, Joe, and Elise
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