MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday Closed
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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When dealing with the Sales Rep (Jeff) he was very helpful with my purchase. I appreciate the time he took to help me with my purchase and would recommend this dealership. The only issue I have is helpful with my purchase. I appreciate the time he took to help me with my purchase and would recommend this dealership. The only issue I have is that I personally should have examined the car for any problems before driving away. There is a chip in the front windshield and damage to the back seat, that I didn't notice. I took the car for a test drive at night so these two items would have gone un-noticed. I contated Jeff when I came home with the car and he is very helpful and is taking care of these two items. Jeff is a great salesman, he knows what to say to get the deal. More
We were happy with the service on the day we bought our used(2007)van. But a week later discovered the CD player did not work. 4 months later we have still not had it repaired and no-one returns my phone used(2007)van. But a week later discovered the CD player did not work. 4 months later we have still not had it repaired and no-one returns my phone calls from the service department. The offerred me a single disc player to replace the existing 6 disc and say it is comparable! I should have had the car checked out by my mechanic. More
We usually do not look forward to car shopping. However, this time around we found our experience to be quite enjoyable. We owe it all to Dave Ferenchick, our salesperson. He was very informative and foll this time around we found our experience to be quite enjoyable. We owe it all to Dave Ferenchick, our salesperson. He was very informative and followed up with us through the process while still giving us space and not being pushy. He always returned our calls or emails--which meant a lot to us, since other dealerships we visited failed to. We are very happy with our purchase--I love the car! Thanks Dave! More
Everyone was friendly and helpful, I traveled over 1 1/2 hours to get there, but it definitely was worth it. I have already recommended Motorworld to several people. The website was extremely helpful and h hours to get there, but it definitely was worth it. I have already recommended Motorworld to several people. The website was extremely helpful and helped me pick out the vehicle before visiting the dealership. More
I have dealt with Motorworld for at least 8 yrs. Previously, leased a Chrysler. They have an excellent system for sales and svce!!! Because of past experience, I do not shop around, elsewhere, hav Previously, leased a Chrysler. They have an excellent system for sales and svce!!! Because of past experience, I do not shop around, elsewhere, have complete confidence in MW. Tho' our sales consultant provided us excellent svce, I was not pleased that we were passed thru' several other consultants before being assigned to Johnny. Felt as tho' they didn't think we were worth their effort. You just never know what is in a customer's checkbook or portfolio. Actually, we requested a specific consultant, (had telephone contact before coming to the dealershop) & we never did get to meet him?????????????? We were trying to be fair! Price was good, comparable to other dealer's advertisec price. Have to say, all in all, experience was very satisfactory and would request Johnny's assistance again. Business rep, think her name was Elissa, was very helpful and professional. More
Communication was excellent throughout. I found Motorworld on the internet. I went there from Montgomery, NY and drove away in my new (used) vehicle. Perfect! The financing that was offered matc Motorworld on the internet. I went there from Montgomery, NY and drove away in my new (used) vehicle. Perfect! The financing that was offered matched that of my bank. What could be better than this. More
I was able to pre shop via the internet and find a vehicle that I wanted to see and drive. I looked at many web sites and found Motorwold's to be the most informative and very easy to use. When I visi vehicle that I wanted to see and drive. I looked at many web sites and found Motorwold's to be the most informative and very easy to use. When I visited you showroom I was able to go directly to the vehicle that I was interested in. Your sales person was very helpful and courteous. I was impressed with how the vehicle was completely detailed, I was also pleased that I was able to easily obtain a Car Fax. I would rate the entire experience as excellent. More
Best car buying experience so far. In and out in 4 hours. Sounds like a long time but if you've bought a car before you know that's pretty good. Got the car I wanted for a great price. So overall I'm very ha Sounds like a long time but if you've bought a car before you know that's pretty good. Got the car I wanted for a great price. So overall I'm very happy! Would have liked a bit more expertise of car knowledge, first time buying an Acura so a short tutorial would have been great but I could have asked and I'm sure he would have been happy to do one. I'll be spending next couple days studying the manual so I can the most out of my new car. More
Great experience. So good that my friend went the next day and bought the same car, just in a different color. Everyone was very knowledgable and helpful. It was much better than other Acura dealers tha day and bought the same car, just in a different color. Everyone was very knowledgable and helpful. It was much better than other Acura dealers that I have visited. I would definitely return when I'm ready to purchase my next vehicle. More
Amy in New Jeep sales was very good. She worked with me a lot, walked the lot with and without me, and gave me choices. Not only choices with vehicles, but also choices with financing. She went over curr a lot, walked the lot with and without me, and gave me choices. Not only choices with vehicles, but also choices with financing. She went over current incentives, and really worked with the financing person Allisa a lot so i only had to deal with her. My only concern was with Jayme in Auto Body shop. Not a good experience there. More