MotorWorld Pre-Owned

A few things, I had asked that a couple of items be looked at before I took delivery of the truck, 4 business days were between the contract acceptance and delivery. These items were not complete when looked at before I took delivery of the truck, 4 business days were between the contract acceptance and delivery. These items were not complete when I came to take delivery, so I had to wait around while these unfinished items were taken care of, wasted an extra hour of my time. Next, the paperwork was not done, I had to sit in the office while the manager loaded and printed out documents for me to sign, this should have all been done prior to my arrival, you had 4 days to get all of this ready, I told them the terms I wanted on financing and that I was transferring tags. Lastly, I do not understand why I could not do my own NYS registration, all I would have needed was the odometer statement, proof the sales tax was paid and the title, I could have gone to NYS DMV and transferred my tags myself, now it is 11/29, 18 days after the sale and I still do not have the windshield sticker so I can put my New York State tags on the truck. I am handicapped and I have special NYS handicapped tags which give me preferred parking, etc. I cannot use these as I do not have my windshield sticker to show the tags are registered to this vehicle, which is causing me difficulty in getting around and working. Sincerely, Dan Koval 75 Shedd Rd Windsor, NY 13865 585-469-4646 More

Went to Motor World with a desire to find something a little more fun to drive. Me t with Ken shortly after arriving on the lot, explained my situation and he was eager to help. I was looking for the b little more fun to drive. Me t with Ken shortly after arriving on the lot, explained my situation and he was eager to help. I was looking for the best value for my money along with potentially moving into the luxury line of cars. Ken showed me many options and I felt that the every day domestic cars were missing the mark.. That was until I asked to see the Acura MDX. First glimpse may have seemed a bit small for my size, but then I opened the door. The comfort and drivability of the MDX far surpassed anything I had ever driven before. Ken was very knowledgeable about the product line and explained the features of this vehicle without fault. We negotiated a price for the vehicle and my trade that I thought was fair and the deal went down without a hitch. Everyone involved was very professional from sales to the signing of the papers. My experience was so positive that I returned a week later and replaced my wife's car with a certified pre-owned Acura TL. The staff that I worked with at Motor World was very friendly, professional and courteous through every aspect of my purchasing experience and I would highly recommend them to anyone looking for a vehicle. I will definitely use them in the future for all of my buying and servicing needs. More

Dave was a great help in expediting my trade-in and purchase of first Mercedes Benz that I just love! He was informative and helpful after the sale too as I called to ask about certain features that I purchase of first Mercedes Benz that I just love! He was informative and helpful after the sale too as I called to ask about certain features that I wasn't aware of. Great dealing with such a professional group. More

Very friendly,no pressure experiences with all of my vehicle purchases.I have puchased five vehicles within the last four years,all from Motor World and will be back in the future. vehicle purchases.I have puchased five vehicles within the last four years,all from Motor World and will be back in the future. More

Dave and George both showed that they really care for the customer. This was my 3rd vehicle purchase in the last 6 months from Dave and George. They have excellent commuication with the customer, are very re customer. This was my 3rd vehicle purchase in the last 6 months from Dave and George. They have excellent commuication with the customer, are very responsive and hold through to their word. I will be coming back when the time allows and will be referring my frinds and family to Motorworld. More

This is my 4th car which I have either leased or bought from Motor World.I have and continue to be impressed with the professionalism and excellent service at MW. from Motor World.I have and continue to be impressed with the professionalism and excellent service at MW. More

This was my second purchase with the Motorworld Group Used Car Division, I came back because of the outstanding service I received after my first purchase 3 years ago. With a special thanks to Rich Moor Used Car Division, I came back because of the outstanding service I received after my first purchase 3 years ago. With a special thanks to Rich Moore and Sales Mgr.Bud Mackarey, the sales staff will go out of their way to make sure you are satisfied regardless of what price range you are shopping under. Their online inventories make it easy to compare all makes & models and because of their high-quality standards, I know I am getting a used car that is in excellent condition. In addition, their service departments have extended hours as well as saturday hours making it very convenient to schedule an appointment around my schedule. More

Joe made it very hassle free. We just picked the car, and he did everything. He was never pushy, or angry. He never felt like just a sales person, he felt like a friend. Even after we made the purchase, he a he did everything. He was never pushy, or angry. He never felt like just a sales person, he felt like a friend. Even after we made the purchase, he answered our calls like we wanted to buy a car. I will definitley do buisness with him again, and recommend him and Motorworld to friends. More

Mark was very friendly and nice to deal with right from the start. He interracted very well with my 13-month old which helped to keep her occupied while we were there. Mark was also very knowledgeable ab the start. He interracted very well with my 13-month old which helped to keep her occupied while we were there. Mark was also very knowledgeable about the vehicle. He and other staff at Motor World Toyota went above and beyond what other dealers did for us. We were in a tough situation and Motor World was able to find us a vehicle that suited our needs and fit in our budget. They also took the extra time to install my daughter's car seat in the vehicle which was no easy task. When asked about an issue with the vehicle, Mark immediately took the steps to correct the problem and the issue should be fixed in the near future. Thanks MATE!!!! More

Tony was extremely helpful and polite. I bought a new Prius - was just browsing - and he helped me choose exactly what I was looking for. He was not pushy nor overbearing. The rest of the sales staff wa Prius - was just browsing - and he helped me choose exactly what I was looking for. He was not pushy nor overbearing. The rest of the sales staff was also very acceptable. Overall, the purchase of the Prius was a pleasant experience. More