MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Friendly and easy to deal with. Didnt feel like we were working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. More
Bill was very hepful and friendly. He helped me figure out what I was looking for and then did his best to provide it. A very positive experience. out what I was looking for and then did his best to provide it. A very positive experience. More
everyone was very helpful and knowledgeable. have purchased cars here before and definately never had a problem. i was able to get the car i really wanted. purchased cars here before and definately never had a problem. i was able to get the car i really wanted. More
The dealership resolved any issues or concerns that we had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a w had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a warranty included in the price. Outstanding! More
I first searched for vehicles on the motorworld website and filled out an interest form, within miinutes I received a phone call. The young lady was very helpful with all my questions. She, then, directed and filled out an interest form, within miinutes I received a phone call. The young lady was very helpful with all my questions. She, then, directed me to Dean Hess who was very friendly and understanding of my situation. The price that was quoted online was the price that I paid for the vehicle, there were no head games played with the pricing. It was a very enjoyable experience. Over a weeks period I called Dean on many occasions and John from finance to ask them a variety of questions. They returned my calls in a timely manner and were very patient with me. I will definitely refer my friends and family to Motorworld for their car purchases! Thank you for your excellent customer service! More
This is the 2nd vehicle we have purchased from Motor World but specifically from Howard. Much to the dismay of the other Sales Personel, when we step on the lot it is Howard who we are looking for. He World but specifically from Howard. Much to the dismay of the other Sales Personel, when we step on the lot it is Howard who we are looking for. He is refreshing to deal with. Never pushy and knows exactly how particular I am when looking for a vehicle. Even when I find another vehicle on your lot, Howard has a sense of which one will be the right fit. Howard is a joy to deal with and I am in the Customer Service industry. He is a no nonsense old school person. He builds his success on his honesty and word of mouth. This is the 6th vehicle my family has purchased from Howard. We have never been disappointed. We will keep coming back as long as we continue to have the experiences we have so far. As far as the other aspects of the experience, I have to say that the finance and the detailing teams both delivered a painless and speedy processing and delivery of the vehicle. I thought I would miss my Truck, but I already forgot I had one...lol! I had a Honda before and loved it. This CRV brings me right back to when I had my Accord! Thanks again for a great experience! More
The salesman was very pleasant, informative and helpful as was the sales manager. Everything was done in a timely manner. As I live in the Moscow area, traveling to the Wilkes-Barre area is 45 minutes to a as was the sales manager. Everything was done in a timely manner. As I live in the Moscow area, traveling to the Wilkes-Barre area is 45 minutes to an hour - it was worth the trip. More
I recently financed a used 2006 Hyundai Sonata, and dealt with Joe Z who sold me the car, and Alyssa who did the financing part of it, and both employees were incredibly helpful, informative, personable and with Joe Z who sold me the car, and Alyssa who did the financing part of it, and both employees were incredibly helpful, informative, personable and helped my monthly payment be affordable on my income. But most of all, I felt very comfortable with them. I will purchase cars from here in the future, and I would definitely recommend MotorWorld to anyone who is looking to purchase or finance a car. Thank you, again! More
My wife and I had a great buying experience. Ken Hoats was very friendly, courteous and most helpful. We bought a great pre-owned Toyota! Thank you for a great experince! was very friendly, courteous and most helpful. We bought a great pre-owned Toyota! Thank you for a great experince! More
I found my Tuscon on the internet, and the next day I visited Motorworld's pre-owned car facility. I flagged down a sales rep named Rich and asked him about the particular car I was interested in, and he visited Motorworld's pre-owned car facility. I flagged down a sales rep named Rich and asked him about the particular car I was interested in, and he took me right to it out in the shop, where it was still being serviced. I drove it, and he took care of everything; the trade in on my 2010 Elantra, the paperwork, all of it - in good time. I'm very pleased overall with the Tuscon, even thought it is a 2006 - very clean, well maintained, and almost like new. More