MotorWorld Pre-Owned

My wife and I had a great buying experience. Ken Hoats was very friendly, courteous and most helpful. We bought a great pre-owned Toyota! Thank you for a great experince! was very friendly, courteous and most helpful. We bought a great pre-owned Toyota! Thank you for a great experince! More

I found my Tuscon on the internet, and the next day I visited Motorworld's pre-owned car facility. I flagged down a sales rep named Rich and asked him about the particular car I was interested in, and he visited Motorworld's pre-owned car facility. I flagged down a sales rep named Rich and asked him about the particular car I was interested in, and he took me right to it out in the shop, where it was still being serviced. I drove it, and he took care of everything; the trade in on my 2010 Elantra, the paperwork, all of it - in good time. I'm very pleased overall with the Tuscon, even thought it is a 2006 - very clean, well maintained, and almost like new. More

The buying experience at Motorworld Toyota was flawless; I came down from Rochester, NY the day after Christmas and traded in my old car and drove off with my new car in about an hour. Great customer serv I came down from Rochester, NY the day after Christmas and traded in my old car and drove off with my new car in about an hour. Great customer service and a very smooth process. Jay was great to deal with along with Pete Chesney in Sales and Mike Reece in the business office. I will recommend this dealership to my friends and will be back in the future whenever we need a new car ! Paul H Fairport, NY More

I had a very pleasant experience in purchasing my used Lexus. This has been a vehicle I thouhgt I could only wish to own but the dealership and salesperson made it possible to own. Lexus. This has been a vehicle I thouhgt I could only wish to own but the dealership and salesperson made it possible to own. More

The service at Motorworld was excellent and I would highly recommend Motorworld to anyone. This is my second time purchasing a vehicle there and it went very smoothly and they could not have been more highly recommend Motorworld to anyone. This is my second time purchasing a vehicle there and it went very smoothly and they could not have been more accommodating then they were. More

Just wanted to say that everyone from the salesperson, appraiser, finance manager and others were very friendly, accomodating and worked with me to arrange the purchase of my 2010 Lexus RX350 to my comple appraiser, finance manager and others were very friendly, accomodating and worked with me to arrange the purchase of my 2010 Lexus RX350 to my complete satisfaction. I have purchased other vehicles from Motorworld in the past and have always had the same great experience. Happy Holidays to all the staff and best wishes for a happy and prosperous new year. Don't change anything!! More

I most say the customers service at motor world is great their are friendly,they made u fell comfortable and they attend to u right away. their are friendly,they made u fell comfortable and they attend to u right away. More

A few things, I had asked that a couple of items be looked at before I took delivery of the truck, 4 business days were between the contract acceptance and delivery. These items were not complete when looked at before I took delivery of the truck, 4 business days were between the contract acceptance and delivery. These items were not complete when I came to take delivery, so I had to wait around while these unfinished items were taken care of, wasted an extra hour of my time. Next, the paperwork was not done, I had to sit in the office while the manager loaded and printed out documents for me to sign, this should have all been done prior to my arrival, you had 4 days to get all of this ready, I told them the terms I wanted on financing and that I was transferring tags. Lastly, I do not understand why I could not do my own NYS registration, all I would have needed was the odometer statement, proof the sales tax was paid and the title, I could have gone to NYS DMV and transferred my tags myself, now it is 11/29, 18 days after the sale and I still do not have the windshield sticker so I can put my New York State tags on the truck. I am handicapped and I have special NYS handicapped tags which give me preferred parking, etc. I cannot use these as I do not have my windshield sticker to show the tags are registered to this vehicle, which is causing me difficulty in getting around and working. Sincerely, Dan Koval 75 Shedd Rd Windsor, NY 13865 585-469-4646 More

Went to Motor World with a desire to find something a little more fun to drive. Me t with Ken shortly after arriving on the lot, explained my situation and he was eager to help. I was looking for the b little more fun to drive. Me t with Ken shortly after arriving on the lot, explained my situation and he was eager to help. I was looking for the best value for my money along with potentially moving into the luxury line of cars. Ken showed me many options and I felt that the every day domestic cars were missing the mark.. That was until I asked to see the Acura MDX. First glimpse may have seemed a bit small for my size, but then I opened the door. The comfort and drivability of the MDX far surpassed anything I had ever driven before. Ken was very knowledgeable about the product line and explained the features of this vehicle without fault. We negotiated a price for the vehicle and my trade that I thought was fair and the deal went down without a hitch. Everyone involved was very professional from sales to the signing of the papers. My experience was so positive that I returned a week later and replaced my wife's car with a certified pre-owned Acura TL. The staff that I worked with at Motor World was very friendly, professional and courteous through every aspect of my purchasing experience and I would highly recommend them to anyone looking for a vehicle. I will definitely use them in the future for all of my buying and servicing needs. More

Dave was a great help in expediting my trade-in and purchase of first Mercedes Benz that I just love! He was informative and helpful after the sale too as I called to ask about certain features that I purchase of first Mercedes Benz that I just love! He was informative and helpful after the sale too as I called to ask about certain features that I wasn't aware of. Great dealing with such a professional group. More