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Motor Werks Honda

Barrington, IL

4.8
2,673 Reviews
Motor Werks Honda | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks Honda, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks Honda | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 2,673 reviews

October 13, 2020

If I could leave no stars I would. They waste your time and like to sell cars that you have an appointment to buy while you take it on a test drive. More

by Mimi
Recommend Dealer
No
Employees Worked With
Ian Higgins
Oct 13, 2020 -

Motor Werks Honda responded

We understand it can be disappointing when a situation does not work out as one hoped. With our aggressive pricing. It is not uncommon to have multiple consumers looking at the same vehicle. All vehicles remain for sales until a buyers agreement is signed. Respectfully, another customer came in and signed a buyer agreement before you. When a situation like this arises, someone is going to be unhappy. Thank you for giving us an opportunity to earn your business.

Oct 13, 2020 -

Mimi responded

Our appointment was at 11:00 the other customer had an appointment at 1:00 my opinion that customer was called to come in and buy it while we were on a test drive. That is a shady way to do business. My husband sent an email the night before we wasted our time driving there if the car was still available we were assured it was and I quote him he had the keys in his hand. We live an hour and half from you and we wasted gas and our time for unprofessional practice. It’s obvious you don’t care and that’s how you conduct business. I’ve let my friends and family know and car groups I belong to. We aren’t the only ones you have done this to. No need to reply will never be back and my review stands.

October 13, 2020

Came into motorwerks looking for a reliable car for my mom. Ian went above and beyond to make sure my family and I left satisfied with our purchase. This is my third car i’ve purchased from motorwerks wit More

by plmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Higgins
Oct 14, 2020 -

Motor Werks Honda responded

Thank you for choosing us for your 3rd vehicle purchase. We are thrilled you were happy working with Ian in locating a vehicle for your Mom. Complete customer satisfaction is a priority. Thank you for taking the time to share your feedback with us. We wish your Mom many happy miles in her new vehicle. Welcome to the Circle.

October 08, 2020

Great facility with very friendly people. I was helped right away and shown all my options. After deciding the car I want, Anna Marie made sure to follow up consistanly. More

by trasmussen612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Oct 09, 2020 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are thrilled you were happy working with Anna Marie and the customer service he delivered. Thank you for choosing us to earn your business. Welcome to the Circle.

October 07, 2020

A beautiful state of the art facility and lots of excellent inventory to choose from. Bill Covert was very professional, easy to deal with and kept us occupied with amazing stories while paperwork wa More

by Grounin Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Covert
Oct 09, 2020 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are thrilled you were happy working with Bill and the customer service he delivered. Thank you for choosing us to earn your business. Welcome to the Circle.

October 06, 2020

Was helpful and informative on my first vehicle purchase. Great customer service. Highly recommend coming to motor Werks to purchase a new car. Thank you More

by ely.malagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Oct 06, 2020 -

Motor Werks Honda responded

Thank you for choosing us to be part of this milestone of first vehicle purchase! Congratulations and we wish you many happy miles. We are thrilled that Anthony provided a great car buying experience. Your first vehicle is always exciting and we want the experience to match. Welcome to the Circle.

October 05, 2020

I came to Motor Werks looking for a reliable first car for my son. Anna Marie and Aaron worked with me for several weeks to find a car that was safe, reliable, and met my price point. They were incredibly More

by RNJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Marie Horn
Oct 06, 2020 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. What is important to the customer is important to us. We are thrilled Ana Marie and Aaron was able to assist and locate just the right vehicle for your son. Thank you for choosing us to assist in this wonderful milestone for your son. Enjoy the vehicle. Welcome to the Circle.

October 05, 2020

Anna Marie and I had some good e-mail exchanges during my Honda shopping experience. Ultimately, I found a vehicle that was a better fit at another dealership, but I appreciated that she didn't try to 'Hard More

by embracethebullfrog13
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Oct 06, 2020 -

Motor Werks Honda responded

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy with the assistance provided working with Anna Marie. Listening to our customer and learning the needs and wants. Allows us to provide enjoyable buying experiences. Congratulations on locating your vehicle. We hope to work with you again for any vehicle needs in the future. Thank you for giving us an opportunity to earn your business.

October 04, 2020

Alyssa worked with me 100% remote as we were buying the car out of state. She gave me detailed instructions and made the transaction seem less! She kept in constant communication with me and followed up to More

by nahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Yurgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Motor Werks Honda responded

Thank you for choosing us to earn your business. We are thrilled you were happy with your out of state purchase working with Alyssa. She strives to exceed her customers expectations with great customer service. Enjoy your vehicle. Welcome to the Circle.

October 02, 2020

We walked in with no appointment and Alyssa was more than happy to help me find a lease! It was my first time ever leasing and Alyssa made sure to explain what fees I needed to look for when comparing leases More

by Giselle Rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Yurgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Motor Werks Honda responded

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy working with Alyssa and the purchasing experience that was delivered. Thank you for choosing us to earn your business on your new vehicle purchase. We look forward to working with you again in the future. Welcome to the Circle.

September 30, 2020

Anna Marie was wonderful. Appointment was timely, vehicle was prepped & ready for test drive upon arrival. She took time to make sure we were familiar with the vehicles features prior to drive. Although that More

by BBmom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Oct 01, 2020 -

Motor Werks Honda responded

Thank you for the opportunity to earn your business. We are thrilled you were happy with your experience working with Anna Marie. Thank you for sharing your feedback with us. We look forward to working with you again in the future.

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