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49 Reviews of Motor Werks Cadillac - Service Center
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September 05, 2024
I just wanted to say thank you to Ross Wear and Dan Moore for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad I did. The purchase experience was great and the service is even better. Ross is amazing at his job and is extremely knowledgeable about cars. Dan is a trained and experienced mechanic, and it shows. I will definitely purchase my next Cadillac at Motor Werks Cadillac. More
by Johno
August 26, 2024
I've had an extremely disappointing service experience. Manager Rich was unprofessional, and David made numerous excuses regarding my unresolved vehicle issues. My vehicle, which has been serviced since Ju Manager Rich was unprofessional, and David made numerous excuses regarding my unresolved vehicle issues. My vehicle, which has been serviced since June 26th, had to be returned as it was still not properly repaired by August 26th. Check my Google review on Motor Werks Cadillac, Barrington. More
by Ahartman
July 10, 2024
I purchased an extended warrantee from Ivan and was skeptical that it wouldn’t actually cover what we discussed. It has covered everything we discussed on three different occasions. Ivan is a trustwort skeptical that it wouldn’t actually cover what we discussed. It has covered everything we discussed on three different occasions. Ivan is a trustworthy and high integrity man I recommend highly. Motorworks raises the bar on all dealerships, all luxury car makers, and all customer service and service departments. They are the best of the best. More
by southbranch
February 29, 2024
Excellent costumer service. After buying a Cadillac Escalade I went back for a wiper problem to be fixed and they gave the best costumer service I have ever received. Kudos to t After buying a Cadillac Escalade I went back for a wiper problem to be fixed and they gave the best costumer service I have ever received. Kudos to the dealer team at Motor Werks Cadillac. Heriberto is a very professional sales representative More
by leonardo.carmen
Employees Worked With
November 07, 2023
Dominic Pacucci, Service Advisor was very friendly and accommodating. He went out of his way to ensure that our Cadillac SRX4 was well taken care of. Dominic provided us with a loaner car while our vehi accommodating. He went out of his way to ensure that our Cadillac SRX4 was well taken care of. Dominic provided us with a loaner car while our vehicle was being serviced. The service experience on our vehicle was outstanding. More
by coffee80
Employees Worked With
Diminic Pacucci
June 22, 2022
Alex was wonderful to work with at Motor Werks! He was very timely, informative, honest, and fair! My car buying expierience was seamless and no hassle. Highly recommend the team at Motor Werks! He was very timely, informative, honest, and fair! My car buying expierience was seamless and no hassle. Highly recommend the team at Motor Werks! Thanks again! More
by charli
May 07, 2021
Just wanted to say thank you Dan Moore , Ross Wear for always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doi always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doing such a wonderful job and getting me back up and running in know time. If nobody has used Motor Werks Cadillac of Barrington for service you missing out. Please ask for Dan Moore ,Ross Wear and your worries are over. Let them go above and beyond for your vehicle needs. Thank you Guys for everything. Truly thankful for your team. Sincerely, Brian Michael More
by bsm61770
February 18, 2021
I just want to take the time to thank Adam so much for helping me out with servicing my jeep srt he helped me get it serviced asap and offered me all the help he could once again thank you helping me out with servicing my jeep srt he helped me get it serviced asap and offered me all the help he could once again thank you More
by abetancourt2000
Employees Worked With
Adam Weller
December 30, 2020
Dan Moore was awesome. Got my car repaired quickly and had a loaner available and ready for me also. Appreciate the great service and quick turn around. had a loaner available and ready for me also. Appreciate the great service and quick turn around. More
by johnsonboysmommy
Employees Worked With
October 21, 2020
After buying a 2013 Cadillac XTS from another local Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) was very helpful and provided several cost saving suggestions. Without exception, I received the best pricing and vehicle service I have ever received. Before you take your vehicle elsewhere for service, check with them first. You’ll be very glad you did... Thank you so much. I wish I had stopped-by a long time ago... More
by Jay
