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Motor Mile Subaru
Christiansburg, VA
657 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year.
At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach.
Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding.
Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 657 reviews
February 02, 2024
Brian has always given us thoughtful advice on needs for our car. He isn’t rushed or looking around but his attention is always centered on us and our problems, or lack thereof. We trust him implicitly and our car. He isn’t rushed or looking around but his attention is always centered on us and our problems, or lack thereof. We trust him implicitly and he has not been wrong. We have bought seven cars from Shelor and never been sorry. More
by Sssilky
Employees Worked With
Brian
January 31, 2024
Nice clean building, friendly staff. Very professional easy set up for getting a vehicle serviced. Would be awesome if they worked at least a half day Saturday, but great place. Very professional easy set up for getting a vehicle serviced. Would be awesome if they worked at least a half day Saturday, but great place. More
by Dwbrooks
Employees Worked With
Chris
January 25, 2024
I bought a new 2024 Crosstrek. Within 10 days, the car windshield was hit by a rock on the highway. I had a crack and Safelite in Roanoke scheduled for me to have the windshield re Within 10 days, the car windshield was hit by a rock on the highway. I had a crack and Safelite in Roanoke scheduled for me to have the windshield replaced with my insurance in agreement to pay. That was November of 2023. Safelite cannot get the part, its been on backorder. The dealer sold a car without telling me there were no replacement parts. Even worse, the dealer advised me today, Jan 24th, 2024, that they were going to order the part. I'd have to have the car fixed at the dealer, though. So I've bought a car that can only be repaired at the Suburu dealer in Christiansburg, Virginia. When I move out of state, what do I do? Suburu dealers, do they monopolize all the parts and restrict consumer choice? This is unethical. I have invested in a car that does not serve any purpose outside of SW Virginia. Don't buy from this dealer. Better yet, don't buy from Suburu. More
by tm67
Employees Worked With
NA
January 24, 2024
Perfect experience at Shelor service. Quick reception, knowledgeable and friendly service staff and vehicle was ready when expected. Quick reception, knowledgeable and friendly service staff and vehicle was ready when expected. More
by dowen.realtor
Employees Worked With
Did not catch name. Wish I had, nice guy!
January 22, 2024
It is a wonderful experience from start to finish! Shelor Motor Miles truly cares about the customers. George Newman really and genuinely cares about helping the customers. By the way, what I learned Shelor Motor Miles truly cares about the customers. George Newman really and genuinely cares about helping the customers. By the way, what I learned was he does not have sales as his portfolio. However, when we entered the building, we were wondering whether there is anyone here to help us. Obviously, all of their salespeople were busy helping other customers. He voluntarily stepped in, there started our journey of working with him for the relentless two weeks' worth of time. He was the best to work with. When I was exploring other dealers and other cars, he would regularly check-in to see if I am still interested. No hard push but his demeanor was so good that one would feel the genuine interest to respect him and his approach. I have always been a non-Subaru customer (Honda, Nissan and Hyundai) but the way George explained and walked with us an extra mile speaks volume of his integrity. Shelor Motor Miles is certainly our best experience so far and George is the person to cherish! More
by srirpad
Employees Worked With
George Newman
January 20, 2024
Cory was a nice guy and extremely helpful while we were there. The driver side window the on the trax was rubbing and squeaking and it was looked at when we bought it but it's still squeaking and I've left there. The driver side window the on the trax was rubbing and squeaking and it was looked at when we bought it but it's still squeaking and I've left Cory several messages but I have never heard anything back. More
by gmanonna
Employees Worked With
Cory and financial team
January 06, 2024
Very helpful. Answered my questions. Very professional Never felt they were rushing me. Explained each step in the process Answered my questions. Very professional Never felt they were rushing me. Explained each step in the process More
by Alliebwebb
Employees Worked With
Cameron maus
