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Motor Mile Subaru
Christiansburg, VA
657 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year.
At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach.
Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding.
Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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Showing 657 reviews
February 14, 2020
Airbag component recall, 2005 subaru outback/legacy We spoke with Brian Lawless, who has always given us outstanding service, scheduled our airbag work, and several other service needs. The work was don We spoke with Brian Lawless, who has always given us outstanding service, scheduled our airbag work, and several other service needs. The work was done in a very timely manner, excellent work was accomplished, and we continue to appreciate Shelor after decades of vehicle purchases and service. The Toyota service department continues to keep our 2012 Toyota Tundra in excellent shape. We are so happy to have the vehicles and services of Shelor. Thank you, Brian Lawless, and Shelor. More
by bandmscoffey
Employees Worked With
Brian Lawless! Service people! Eric Tignor, ongoing!
February 14, 2020
Recall Fast & friendly service! Came in for an airbag recall & was in & out very fast ,car was clean work was neat,advisor & workers were all pleasant! AAA++ Fast & friendly service! Came in for an airbag recall & was in & out very fast ,car was clean work was neat,advisor & workers were all pleasant! AAA+++!!! More
by huffy78
Employees Worked With
Brian Lawless
February 12, 2020
Maintenance and Recalls. I arrived 30 minutes before my appointment, but was processed in immediately. Sam discussed time issues with the recalls and that completion might be I arrived 30 minutes before my appointment, but was processed in immediately. Sam discussed time issues with the recalls and that completion might be between 1 PM and 2 PM. I inquired about the shuttle service. Sam called the service and 15 minutes later I was at a relative's house relaxing with my shoes off! Sam called about an issue that was discovered during the Multipoint Inspection. I approved the repair. Two hours after arriving at my relatives house, another phone call from Sam! My Ascent was ready! Two hours early! The shuttle picked me up within 10 minutes of calling! The Invoice was explained, the bill paid and I was off to lunch. The entire experience was excellent. More
by Little Jim
Employees Worked With
Sam Bird, a second advisor closed my Invoice.
February 12, 2020
Travis did a great job !! The service department is very impressive!!! Everyone was helpful n professional.I am so happy with Shelor you have a stellar operation at Shelor motor mile!!Thank you for being th impressive!!! Everyone was helpful n professional.I am so happy with Shelor you have a stellar operation at Shelor motor mile!!Thank you for being the very best !!!😃 More
by Daphnewohlford4011
Employees Worked With
Brian car sales, Travis service n Mike Parks absolutely the best of the best !!!
February 12, 2020
Always the best Other than it took a little bit longer than estimated, our usual service advisor is always top notch and remembers our names! We are treated like fami Other than it took a little bit longer than estimated, our usual service advisor is always top notch and remembers our names! We are treated like family and friendly & the entire place is always squeaky clean, including the restrooms!!! The free coffee, condiments, water, TV, & internet access puts it over the top!!! Note: This trip was for a factory recall on my '18 Forester. More
by DJ
Employees Worked With
Brian Lawless , Bayleigh, David Hale
February 11, 2020
The service and the staff are excellent. In addition to the normal service cycle for my Subaru, they addressed a road noise concern I had and corrected it. Thanks Bill Norris the normal service cycle for my Subaru, they addressed a road noise concern I had and corrected it. Thanks Bill Norris More
by Bill Norris
Employees Worked With
Brian Lawless
February 11, 2020
Recall service repair Sam was so helpful with my recall (airbag) service repair, he answered my questions, gave me a realistic wait time, was kind, considerate and provided Sam was so helpful with my recall (airbag) service repair, he answered my questions, gave me a realistic wait time, was kind, considerate and provided great service. I have always had great service at this location. This service was free as it was a recall issue. Price does not apply in the rating below. More
by teresaobx
Employees Worked With
Sam
February 10, 2020
Excellent service . Couteous and dependable service with on time delivery is always provided by Shelor's Service Representative Brian Lawless . I rely solely on Shelor's Couteous and dependable service with on time delivery is always provided by Shelor's Service Representative Brian Lawless . I rely solely on Shelor's Service center to maintain my vehicles purchased at this dealership . More
by carol Asbury
Employees Worked With
Brian Lawless
February 10, 2020
Service visit Sam took very good care of me during my visit to have my Subaru serviced and I would highly recommend Shelor for any service work needed. Sam took very good care of me during my visit to have my Subaru serviced and I would highly recommend Shelor for any service work needed. More
by G Moore
Employees Worked With
Sam
February 08, 2020
Best Service Subaru I had a very bad experience with coal Subaru in Bluefield, wv and decided to give Shelor a try. I was very impressed with the service I received. I do I had a very bad experience with coal Subaru in Bluefield, wv and decided to give Shelor a try. I was very impressed with the service I received. I don't know if they can change my mind about never getting another Subaru, but hey are really giving it their best!!! More
by Nana Lisa
Employees Worked With
Brian Lawless
