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Motor Mile Subaru
Christiansburg, VA
657 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year.
At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach.
Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding.
Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 657 reviews
March 20, 2020
Excellent Service Very pleased with the work that was done. This dealership has been excellent to work with in both sales and service over the years. Definitely recomme Very pleased with the work that was done. This dealership has been excellent to work with in both sales and service over the years. Definitely recommend. More
by Larry
Employees Worked With
Brian Lawless
March 19, 2020
Exceptional Service! Could not have been better! We are regular customers of Shelors and came in to trade our 2017 Subaru Crosstrek for a new 2020! Our sales associate was Andrew Rainey, and we were We are regular customers of Shelors and came in to trade our 2017 Subaru Crosstrek for a new 2020! Our sales associate was Andrew Rainey, and we were immediately impressed with his professionalism and knowledge of the trade-in program. He promised to get everything on the new vehicle that our 2017 model had, and he kept that promise. He was very thorough about the transaction details and kept us updated on when our new Subaru would arrive. When it did arrive and we came to pick it up, he made the visit so easy by being proactive with all the paperwork, trying to make everything as smooth as possible for us and being respectful of our time, but again, ensuring that everything was completed that needed to be done. He was patient with our many questions and answered every one clearly for us. He was a delight to work with, and we were so impressed by his kind and friendly personality. He is a true asset to Shelors, and we would definitely send friends and family to him who might be looking for a Subaru. The whole experience for us could not have gone better, and that is why we are repeat customers of Shelors and have been for many years now. Keep up the great work! More
by Ru
Employees Worked With
Andrew Rainey
March 19, 2020
Recall Service Service personnel were friendly and knowledgeable. The Subaru was in for recall service and it was easy to get an appointment. The waiting area was v Service personnel were friendly and knowledgeable. The Subaru was in for recall service and it was easy to get an appointment. The waiting area was very clean and hospitable. More
by Big E
Employees Worked With
Mr. Grosshans
March 19, 2020
Recall service There were two recalls on the 2016 Forester. The service department did both in approximately two hours while my wife and I waited in the very comfort There were two recalls on the 2016 Forester. The service department did both in approximately two hours while my wife and I waited in the very comfortable waiting lounge. We were very pleased. More
by Bob
Employees Worked With
Don't know.
March 14, 2020
I feel pampered! Brought my car in for service and I was greeted by friendly staff. He finds me a coupon for reduce my bill and I go drink a free Latte and eat snacks Brought my car in for service and I was greeted by friendly staff. He finds me a coupon for reduce my bill and I go drink a free Latte and eat snacks while I waited less than a hour. My guy came in to talk to me about my car to keep me informed. Left with a free car wash coupon which I immediately used. Would not go anywhere else. More
by marianne
Employees Worked With
Casey Grosshans
March 13, 2020
Exceptional Service Shelor makes caring for my Subaru Forester easy. Appointment scheduled seamlessly, check-in efficient and friendly, shuttle service and driver excell Shelor makes caring for my Subaru Forester easy. Appointment scheduled seamlessly, check-in efficient and friendly, shuttle service and driver excellent, work done quickly and at a fair price. Always checking for customer satisfaction! More
by Dr. J
Employees Worked With
Casey
March 09, 2020
Good service and not super expensive WalkIn I bought my Crosstrek From Shelor so I am a regular customer. My Oil light went on the other day and I drove up without an appointment. They changed t I bought my Crosstrek From Shelor so I am a regular customer. My Oil light went on the other day and I drove up without an appointment. They changed the oil, and did a few extras like rotate the tires, did a state inspection, and the 12 point check. All for $83 and under an hour. Plus I got a coupon for a free carwash. I was very happy! More
by sandyk
Employees Worked With
Dont remember
February 20, 2020
Friendly service with a comfortable waiting area and I really felt like the staff cared about me and was taking care of my vehicle. Options were explained up front. really felt like the staff cared about me and was taking care of my vehicle. Options were explained up front. More
by mdhogberg
Employees Worked With
Sam
February 19, 2020
I am not happy with my recent service visit. I drove all the way to Christiansburg to get my oil change because I had a coupon for an oil change for $34.95. I ended up paying $69.36. I think I will go elsew the way to Christiansburg to get my oil change because I had a coupon for an oil change for $34.95. I ended up paying $69.36. I think I will go elsewhere for my next oil change. I was told that I was charged more because I needed synthetic oil. I didn’t find this out until I was checking out and paying my bill. Since I received a personal email that had the coupon then I should not have gotten a coupon for a regular oil change. I should have received a coupon for a synthetic oil change. I bought my 2016 Forester there so I think they were already aware that I needed synthetic oil so sending me (by email and also in the regular mail) a coupon for a “regular “ oil change instead of a “synthetic” oil change was a waste of my time. And to top it all off I didn’t find out that I had been charged a price higher than the coupon until it had already been done and I was paying the higher bill. When I was questioning my higher bill I mentioned that I had another email coupon for $10 off parts and service when it totaled more than $50. And my bill was $69.36. I was told I couldn’t use that either but she would take off $5 instead. I see a line on the bill that says $4.50 on the line saying “less insurance “. Maybe that was the discount? I am neither happy or satisfied with my experience at Shelor Motor Mile. Perhaps I will go elsewhere for my next service appointment. More
by pcg1098
Employees Worked With
Jessica McDaniel?
February 16, 2020
I brought my Subaru Forester Sport to Motor Mile Subaru for some warranty service. I was pleased with their work since they had to search for the problem. They kept me informed along the way and provided a for some warranty service. I was pleased with their work since they had to search for the problem. They kept me informed along the way and provided a rental since I live about an hour away and they had to order a part. Very satisfied. More
by hughesnetmail
Employees Worked With
Brian Lawless
