Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Motor Mile Subaru
Christiansburg, VA
657 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year.
At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach.
Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding.
Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 657 reviews
March 26, 2020
Warranty & Service Work on Crosstrek Easily scheduled, issue investigated and taken care of promptly. Other regular maintenance done efficiently and with personal attention, as always. Easily scheduled, issue investigated and taken care of promptly. Other regular maintenance done efficiently and with personal attention, as always. Brian is a friendly face and always ready to help. More
by MM
Employees Worked With
Brian
March 26, 2020
Replaced Headlight Although the earliest appointment was more than two weeks ahead, they were able to complete the repair without too much fuss despite the Corona Virus Although the earliest appointment was more than two weeks ahead, they were able to complete the repair without too much fuss despite the Corona Virus hullabaloo. It took a couple hours, but they took care of an additional light outage that they discovered as well. More
by Sherry4414
Employees Worked With
Cory and Nathan
March 26, 2020
It was a very pleasant experience. I love my new Subaru! From the minute that I drove onto the Subaru lot, I found the car that I wanted. Mike Jones was very patient with me and my husband explaining the pu From the minute that I drove onto the Subaru lot, I found the car that I wanted. Mike Jones was very patient with me and my husband explaining the purchase process and the paper work that was required. The business office was very cordial although it was a very busy weekend. I will certainly recommend the Subaru Dealership. More
by Review
Employees Worked With
Mike Jones
March 24, 2020
Service Work On Subaru Ascent AWESOME experience. From the scheduling of my appointment all the way up to picking vehicle up after servicing. Everyone was so friendly and accommod AWESOME experience. From the scheduling of my appointment all the way up to picking vehicle up after servicing. Everyone was so friendly and accommodating throughout the process. A special shout out to the Subaru service adviser Cory. From the time I pulled up at the service door he was very professional and personable with me. Made me feel special and so appreciated for trusting Shelor to do the service on my vehicle. The facilities were first class keeping you out of the weather and giving you a 5 star treatment at the waiting lounge. Thanks Shelor Subaru and Cory for making my experience so pleasurable. More
by 2fas4ya
Employees Worked With
Cory
March 24, 2020
Anthony Rainey was very patient as I was unsure of purchasing a new car. All my questions were answered completely and thoroughly. I enjoyed working with him. purchasing a new car. All my questions were answered completely and thoroughly. I enjoyed working with him. More
by rnorman56
Employees Worked With
Andrew Rainey
March 21, 2020
Service Work Did a outstanding job. Easy to get an Appointment very friendly folks to work with. Did a couple of extra small jobs on my 2019 Subaru Forester while Did a outstanding job. Easy to get an Appointment very friendly folks to work with. Did a couple of extra small jobs on my 2019 Subaru Forester while I was there. More
by George
Employees Worked With
Don't remember.
March 21, 2020
Customer service exceptional during this crazy time of the Coronavirus. Had to reschedule Saturday appointment & Appointment was rescheduled immediately. Very accommodating & oil change done & compliment the Coronavirus. Had to reschedule Saturday appointment & Appointment was rescheduled immediately. Very accommodating & oil change done & complimentary car wash as well! More
by shelley13
Employees Worked With
Brian
March 21, 2020
Oil Change with No Appointment Brian agreed to service my car with a smile and even washed my car. He told me to come back in 2,000 miles and they would rotat my tires for me free o Brian agreed to service my car with a smile and even washed my car. He told me to come back in 2,000 miles and they would rotat my tires for me free of charge. More
by Jean
Employees Worked With
Brian Lawless
March 20, 2020
My battery in my 2019 Subaru was bad, the service department replaced it under warranty. Everyone was so helpful and nice. Always a good experience at the Motor Mile service center. department replaced it under warranty. Everyone was so helpful and nice. Always a good experience at the Motor Mile service center. More
by Cheryl
Employees Worked With
Brian
March 20, 2020
I continue to be impressed by the exceptional service, flexibility, and friendliness of Brian Lawless and Mike the Technician who worked on my car. Brian took care of everything to make the whole thing p flexibility, and friendliness of Brian Lawless and Mike the Technician who worked on my car. Brian took care of everything to make the whole thing painless, and Mike went above and beyond to determine the issue with my car and got it running great again. I can't thank them enough for the outstanding experience. They have a very happy customer. 🙂 More
by gostarwars
Employees Worked With
Brian Lawless, Mike the Technician
