Motor Mile Subaru
Christiansburg, VA
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Everything went as expected; very well. Had my oil changed and tires rotated along with a multi-point inspection. Everything went well. Casey was very easy to work with. Great Service! Had my oil changed and tires rotated along with a multi-point inspection. Everything went well. Casey was very easy to work with. Great Service! More
Purchased a SUV from them and recently had an oil change Purchasing was smooth and thorough. I appreciated the "learning session" they offered to figure out all the features on my Forester. Recently had an Purchasing was smooth and thorough. I appreciated the "learning session" they offered to figure out all the features on my Forester. Recently had an oil change and they took every precaution you can think of to keep me and their service folks safe from COVID-19. More
The loaner promise...with costs I set up a factory-recall repair based on the availability of a loaner. In the rain, I headed to the service waiting area, only to be sent back out to I set up a factory-recall repair based on the availability of a loaner. In the rain, I headed to the service waiting area, only to be sent back out to the service check-in garage, where I had to wait outside for 20 minutes to get the paperwork done on a 'loaner' (quarantine, lockdown, social distancing). In the end, it was more aggravating waiting for the paperwork than the convenience of the car. Shelor always promotes their "lending" you a car when you buy from them, but the paperwork, waiting and hassle are ever-present at Shelor. They had 9 days to iron out the wrinkles of this 'loaner.' And while everyone had gloves on, no one wore a facemask (except me). More
Work on Subaru Outback Travis in the Service Department was great to work with. I do not know about the quality of the work yet. Just picked it up but I can recommend workin Travis in the Service Department was great to work with. I do not know about the quality of the work yet. Just picked it up but I can recommend working with Travis. More
Great job. Pleased with everyone involved with purchasing our vehicle. Time frame was as promised. All questions were answered. Only complaint I have is same Pleased with everyone involved with purchasing our vehicle. Time frame was as promised. All questions were answered. Only complaint I have is same as others---do not enjoy paying the processing fee. More
Picked up my Subaru yesterday after having engine problems. That’s the smoothest it has ever run. Didn’t run that good when new. Thanks problems. That’s the smoothest it has ever run. Didn’t run that good when new. Thanks More
Motor Mike Subaru has incredible customer service! They discussed every step along the way for servicing my car and made sure I was comfortable with all of the decisions made! They helped apply coupons whe discussed every step along the way for servicing my car and made sure I was comfortable with all of the decisions made! They helped apply coupons when applicable and I really appreciated their honesty with me! More
Subaru sunroof Ive reviewed before, and if anything the service is even better. Absolutely first class. They are fast, efficient, courteous, and so understanding dur Ive reviewed before, and if anything the service is even better. Absolutely first class. They are fast, efficient, courteous, and so understanding during this difficult time of Covid-19. More
Quick in and out despite all the COVID 19 precautions Express service is now held in the regular service dept. You have no waiting room but if you get there early you can be out in 40 minutes!! Express service is now held in the regular service dept. You have no waiting room but if you get there early you can be out in 40 minutes!! More