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Motor Mile Subaru

Christiansburg, VA

4.9
656 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year. At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach. Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding. Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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Showing 656 reviews

June 22, 2023

Did the work I requested. Timely manner. Gave me a rental car as I asked for. Car runs fine. More

by Resalem6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 22, 2023 -

Motor Mile Subaru responded

We are happy to hear that your vehicle is running smoothly! Thank you for leaving Motor Mile Subaru a five-star review. See you down the road!

June 19, 2023

Inand out in less time than anticipted. Pleased with the great service, friendly and easy. More

by gmjones
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 19, 2023 -

Motor Mile Subaru responded

Thank you for the review! We appreciate your support and hope to see you again at Motor Mile Subaru!

June 07, 2023

Service department aces it every time. Fast, accurate, helpful. Don’t know about sales since it’s been five years since I bought my car there, but that was a solid experience More

by rbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, most recently
Jun 07, 2023 -

Motor Mile Subaru responded

We appreciate you taking the time to write such a kind review of our service department at Motor Mile Subaru. We are pleased to hear that we have consistently delivered fast, accurate, and helpful service. Thank you for continuing to choose us as your service provider for over five years now. We look forward to assisting you in the future!

May 30, 2023

Very helpful - service area was clean and I was out faster than than they committed to. Will go back. More

by ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 31, 2023 -

Motor Mile Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back!

May 27, 2023

My experience with James Miller exceeded my expectations. I’m 70 and James made the experience easy and unhurried. He was available by phone or text for any questions leading up to the delivery of my car, an More

by kkmber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Heather
May 30, 2023 -

Motor Mile Subaru responded

We are so glad to hear that James went above and beyond your expectations! Thank you for choosing Motor Mile Subaru for your car purchase. We appreciate you taking the time to share your positive experience with us and recommending us to your loved ones. It was our pleasure to provide you with excellent service!

May 23, 2023

Steven Thompson made the buying experience great and Shelor took extra step to make sure I was happy with the deal. More

by Keafus01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Thompson
May 23, 2023 -

Keafus01 responded

I’d recommend Steven Thompson as your salesman.

May 23, 2023 -

Motor Mile Subaru responded

We will be sure to pass along your kind words to Steven. Thank you for working with the Motor Mile Subaru team.

May 23, 2023

As customers, my husband and I felt valued and respected by both our sales representative and the finance manager. More

by dbrady50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger Howard, Heather (?)
May 24, 2023 -

Motor Mile Subaru responded

Thanks for such a thoughtful review! We're delighted to know that you and your husband felt taken care of by our sales team at Motor Mile Subaru. Let us know if there's anything else we can do for you down the road. Take care!

May 22, 2023

Aaron was very helpful and courteous Took way too long to process the new vehicle !!! More

by Vousley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike jones
May 23, 2023 -

Motor Mile Subaru responded

Thank you for the review! We are so glad to hear that Aaron delivered such a successful purchase experience. We apologize for your vehicle processing taking longer than anticipated and will be sure to use this feedback to improve. If there is anything more we can do to assist you please feel free to reach out. Best, Customer Relations – cr@shelor.com

May 20, 2023

Service is always efficient, on-time, and never a hassle with add-ons. Tyler is an excellent service technician and kept me fully informed of the progress on my Subaru. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 22, 2023 -

Motor Mile Subaru responded

Pam, we're thrilled to see that you had a great experience with Tyler and our service team at Motor Mile Subaru! We pride ourselves on providing efficient and hassle-free service, and we're glad that we could keep you informed every step of the way. Thank you for taking the time to share your positive feedback with us! It means a lot to us!

May 16, 2023

I went in for a 6K checkup for my vehicle and did not have any issues with the service. The shuttle service was courteous. More

by mackeyzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 17, 2023 -

Motor Mile Subaru responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back!

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