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Motor Mile Subaru

Christiansburg, VA

4.9
656 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year. At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach. Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding. Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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Showing 656 reviews

October 04, 2023

I am a loyal customer who is always rewarded with excellent service. Stacey is an exceptional professional who consistently goes beyond my expectations. More

by Janette
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Stacey
Oct 04, 2023 -

Motor Mile Subaru responded

Janette, we're so glad to know that Stacey and our team at Motor Mile Subaru consistently exceed your expectations. Thank you for being a loyal customer!

September 29, 2023

I appreciated the time spent working on the car snd the explanation I received about what was worked on. More

by lh417077
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian. I think
Oct 02, 2023 -

Motor Mile Subaru responded

We're glad to know you appreciated the detailed explanation and time spent on your car at Motor Mile Subaru. Thank you for sharing this positive feedback!

September 26, 2023

They answer their phones when I call! ! They answered my questions. They followed up on issues. More

by Sylvia
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Angel
Sep 27, 2023 -

Motor Mile Subaru responded

Sylvia, it's wonderful to hear our Motor Mile Subaru team has demonstrated our commitment to attentive communication! Thank you for taking the time to share your experience!

September 25, 2023

Always the best customer service from Brian at Shelor Motor Mile! Thank you, Brian. The shuttle back and forth for lunch was helpful. More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Sep 26, 2023 -

Motor Mile Subaru responded

Chris, we're glad to know Brian and the shuttle service made your experience at Motor Mile Subaru a positive one. Thanks for sharing!

September 22, 2023

Christopher was absolutely amazing. He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about More

by cmomtomany
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Haden
Sep 25, 2023 -

Motor Mile Subaru responded

We're glad to know that Christopher provided you with excellent service at Motor Mile Subaru. We understand your concerns about the pricing and we'll take this feedback into account moving forward. Thanks for choosing us for your first car service, and we hope to serve you again in the future! Please reach out to us if there are any questions we can help you with. Thank you, Customer Relations

September 22, 2023

My 2022 Subaru Ascent has been acting like the battery isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subar More

by odonnells2001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris
Sep 22, 2023 -

Motor Mile Subaru responded

We're glad to know that our team at Motor Mile Subaru was able to quickly diagnose and fix the issue with your Ascent's battery. Thanks for trusting us with your vehicle's needs!

September 14, 2023

Checked my Subaru in with Brian & let him know my son was with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Sep 14, 2023 -

Motor Mile Subaru responded

Michelle, it's great to know that Brian and our team at Motor Mile Subaru were able to provide you with timely and excellent service. We understand car repairs can be a hassle but we're here to make the process as smooth as possible. Thanks for choosing us!

September 12, 2023

Everyone was very pleasant and helpful, eager to work with me, and patient in explaining things to me. It was an overall great experience! More

by Erin
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Recommend Dealer
Yes
Employees Worked With
Jonathan Cory Grubb, Heather Hancock, & Shannon
Sep 13, 2023 -

Motor Mile Subaru responded

Erin, we're so glad to know you had a great experience at Motor Mile Subaru! Our team is always here to help and make things as clear as possible. Thanks for the positive feedback!

September 10, 2023

Great experience I am very satisfied with my Crosstrek. Thank you for a great experience! More

by SusannaStacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Jones (sales)/Cary (finance)
Sep 11, 2023 -

Motor Mile Subaru responded

Thank you so much for the support! We hope you enjoy your new Subaru Crosstrek! - The Motor Mile Subaru team

September 10, 2023

Excellent service with knowledgable, effective and friendly staff. They went out of their way to help me have a good experience. More

by Birdsongs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, Jay
Sep 11, 2023 -

Motor Mile Subaru responded

We're delighted to know you had an excellent experience with our team at Motor Mile Subaru! We always strive to provide knowledgeable and friendly service. Thanks for the positive feedback, we appreciate it!

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