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Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Dealer sales and sevice went outof their way to help wit what I thought was an emergency at least an important situation. I was a little upset and they were very considerate and understanding. what I thought was an emergency at least an important situation. I was a little upset and they were very considerate and understanding. More
Very pleased with the purchase. The manager, Kathy Sweeney and Mark Mullins were great in helping me get what I wanted. Thios is an excellent place to buy a new vehicle. The staff The manager, Kathy Sweeney and Mark Mullins were great in helping me get what I wanted. Thios is an excellent place to buy a new vehicle. The staff was very accommodating. More
The service center is excellent. Always courteous and understanding. Jen is great to help you with service on your vehicle. We always take our vehicle there whether we purchased i Always courteous and understanding. Jen is great to help you with service on your vehicle. We always take our vehicle there whether we purchased it there or not and always great service. More
Professional, very nice, concerned about my feelings. Stacy Arnold made sure that I knew what was going on with my vehicle and made every attempt to see that my Jeep was fixed in a timely professional ma Stacy Arnold made sure that I knew what was going on with my vehicle and made every attempt to see that my Jeep was fixed in a timely professional matter. The waiting area was comfortable ,quiet.. Clean.,... I drove from Ferrum College to shrlor motormile because I wanted a professional to not charge me an arm and a leg but fix my Jeep the. 1st time around and they done that.... More
Not cheap. Typical dealer costs for service. Service advisor was friendly and professional and my truck was done an hour earlier than promised. Work performe Typical dealer costs for service. Service advisor was friendly and professional and my truck was done an hour earlier than promised. Work performed appears to be good More
Highest regard for Service Advisor Jen Blankenship who always has a personal interest in my vehicle’s well being and concern for me as a customer. Kudos to Charlie, the Service Manager his genuine interes always has a personal interest in my vehicle’s well being and concern for me as a customer. Kudos to Charlie, the Service Manager his genuine interest in my concerns is noteworthy always willing to listen and thanks to Tom, Service Shop manager, who came out to discuss my concern with me directly. Now my only complaint with this visit is that the oil change was not performed properly or the oil would not have been black after only moving vehicle from shop to parking space. Yes a diesel so oil is dark after running but usually after couple hundred miles. My assumption is they didn’t drain all the old oil out completely and it caused new oil to turn black, instantly. Lesson learned for all shop techs: diesels are not gasoline engines and take much longer to drain the old oil. Bottom line: I am seriously considering changing the oil myself going forward because of lack of detail in performing this service. More