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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.8
934 Reviews
Shelor Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving the Blacksburg and Roanoke areas. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in one convenient location. Motor Mile Chrysler Dodge Jeep Ram is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile Chrysler Dodge Jeep Ram has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year. At the Motor Mile Chrysler Dodge Jeep Ram you will find a vast selection of new and used vehicles on over 70 acres. Don’t let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer.
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2395 Roanoke St

Christiansburg, VA

24073

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Showing 934 reviews

May 24, 2023

Dealer sales and sevice went outof their way to help wit what I thought was an emergency at least an important situation. I was a little upset and they were very considerate and understanding. More

by jwcwcc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josn sales manager and Charlie service manager
May 25, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are pleased to hear that our team at Motor Mile Chrysler Dodge Jeep Ram was there for you in a tricky situation. We appreciate your visit and the review you shared about your experience with us. Thank you for choosing us and we hope to see you again soon!

May 22, 2023

Very happy with the purchase and the team at motor mile , Bobby was the very best to work with . More

by dwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby , Mike
May 22, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Bobby and the entire Motor Mile Chrysler Dodge Jeep Ram team are thrilled to see this excellent review! Thank you so much for supporting Motor Mile Chrysler Dodge Jeep Ram and we will see you next time!

May 22, 2023

Always friendly and knowledgeable about what I am needing done. Brian Lawless is flawless as usual! I will be a returning customer! More

by Pam Kurstedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
May 23, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Pam, thank you for the review! We are so glad to hear that you had a successful service experience working with Brian. Drive safely, and we hope to see you again at Motor Mile Chrysler Dodge Jeep Ram!

May 18, 2023

We love dealing with you guys and Nathan done an outstanding job thank you Nathan. More

by waddellbrian56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 18, 2023 -

waddellbrian56 responded

Thanks Nathan and all of the guys and girls that worked on our jeep renegade. You guys rock . Thank you all 🙏

May 18, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

It was a pleasure to work on your Jeep Renegade! Thank you for choosing Motor Mile Chrysler Dodge Jeep Ram and sharing your kind words for Nathan. See you next time!

May 15, 2023

Very pleased with the purchase. The manager, Kathy Sweeney and Mark Mullins were great in helping me get what I wanted. Thios is an excellent place to buy a new vehicle. The staff More

by jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager, Kathy Sweeney and Mark Mullins
May 16, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jeff - We're thrilled to hear that you had a great experience working with us! We strive to make the purchasing process go smoothly, and we will be sure to pass along your appreciation to Kathy and Mark. Enjoy your new vehicle, and we hope to see you again at Motor Mile Chrysler Dodge Jeep Ram!

May 11, 2023

The service center is excellent. Always courteous and understanding. Jen is great to help you with service on your vehicle. We always take our vehicle there whether we purchased i More

by rayanddoris77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
May 12, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

It makes us smile to hear that you always enjoy working with Jen during your visits to Motor Mile Chrysler Dodge Jeep Ram! Thank you for letting us assist you, and have a lovely day!

May 09, 2023

Professional, very nice, concerned about my feelings. Stacy Arnold made sure that I knew what was going on with my vehicle and made every attempt to see that my Jeep was fixed in a timely professional ma More

by Jaheron7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy arnold
May 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are thrilled to read your kind words! At Motor Mile Chrysler Dodge Jeep Ram, we're proud to know that Stacy provided you with professional and courteous service during your visit. Thank you for having confidence in us!

May 08, 2023

Not cheap. Typical dealer costs for service. Service advisor was friendly and professional and my truck was done an hour earlier than promised. Work performe More

by Let’s go Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
May 09, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We are glad to hear that the Motor Mile Chrysler Dodge Jeep Ram team delivered such excellent service. With regard to the rest of your review, we strive to keep our prices competitive, and we are sorry that this was not better reflected in your visit. If there is anything more we can do to address these concerns, please feel free to reach out to us. Thank you, Customer Relations – cr@shelor.com

May 05, 2023

We had a fantastic experience with this dealer and service department. They were lifesavers in a very stressful situation!! More

by augustalar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
May 05, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're thrilled to hear that our team at Motor Mile Chrysler Dodge Jeep Ram was able to provide you with fantastic service during a stressful situation. Thank you for sharing your experience and we hope to continue providing top-notch service for all of your future automotive needs.

May 05, 2023

Highest regard for Service Advisor Jen Blankenship who always has a personal interest in my vehicle’s well being and concern for me as a customer. Kudos to Charlie, the Service Manager his genuine interes More

by gtblakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Blankenship, Charlie, Tom
May 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Gary- We're glad to hear that Jen, Charlie, and Mike were helpful in explaining everything to you. We hate to hear that your faith in our oil change process is still not satisfactory. We can assure you that we drained all the old fluid and filled it to recommended standards with new oil. As you know, used diesel oil is black in color and will appear dark when drained. Also, no matter how fresh the oil is, everything is still coated with the old oil. We hope another reassurance helps restore your faith in us. We look forward to seeing you at your next service visit.

May 10, 2023 -

gtblakely responded

I would agree if the truck had been driven. but it was simply moved from the shop to a parking spot...usually takes around 200 miles to turn it black (like i found on the dip stick in the parking lot of the service center.... i can almost guarantee you they didn't take the appropriate amount of time to drain the truck's pan.

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