Motor Home Specialist
Alvarado, TX
Filter Reviews by Keyword
By Type
216 Reviews of Motor Home Specialist
Outstanding RV sales and service We hav purchase three RV’s from MHSRV. One travel trailer and two Motor Homes and the experience has been great. Carl in sales and Stephen Evans and T We hav purchase three RV’s from MHSRV. One travel trailer and two Motor Homes and the experience has been great. Carl in sales and Stephen Evans and TJ in service are such a great pair to work with!. The website is very easy to navigate and find what you are looking for and it is always updated!!! Most RV dealers do not keep their websites updated and are hard to find things. Yep in our opinion you can’t go wrong buying and servicing with MHSRV. More
Great selection at good prices The inventory selection at Motor Home Specialist is the largest in the country and we compared prices and their prices were just lower...plain and sim The inventory selection at Motor Home Specialist is the largest in the country and we compared prices and their prices were just lower...plain and simple. More
xxxxed, completely xxxxed. The garage door/ramp has STRIPPED BOLTS. 2018 Thor outlaw 29h has stripped bolts holding on the ramp... so many other issues I cannot describe; Howev The garage door/ramp has STRIPPED BOLTS. 2018 Thor outlaw 29h has stripped bolts holding on the ramp... so many other issues I cannot describe; However, I know MHSRV knew of electrical issues and DID NOT take the time to fix them properly, yet felt comfortable sailing me down the river, a new owner of a PIECE OF xxxx. Thnx More
Outstanding walk-thru! We had an awesome walk-thru for our new RV today with Arturo. He was extremely knowledgeable and thorough explaining all the features throughout. Best We had an awesome walk-thru for our new RV today with Arturo. He was extremely knowledgeable and thorough explaining all the features throughout. Best walk-thru we have ever had. Arturo is your guy. Thank you Arturo!!! More
Great experience for a couple of RV novices We hail from Hawaii and are first time RV owners. My husband researched new and preowned RVs which led us to MHSRV and Sales Associate Rodney Melton. We hail from Hawaii and are first time RV owners. My husband researched new and preowned RVs which led us to MHSRV and Sales Associate Rodney Melton. We made our purchase in a matter of hours and returned a month later to pick up our 2014 40' Berkshire. You would think making such an important purchase would be intimidating but it wasn't due to the relaxed, casual buying experience. Rodney was the epitome of "no hassle, no pressure". Upon our return, we stayed at MHSRV for three days where Arturo did a great job going through the interior/exterior inspection with us, followed up by multiple visits from Matt Kellam who answered and attended to our every need and concern. Rodney provided some driving instruction and we were off and running. We have now been on the road for only five days and so far so good. Texas is a great place to start with its wide open roads so we're happy campers looking forward to many great adventures . More
Just like any used car dealership! Updated: 1/11/18 I got a call back and all is good. Too bad a month after I bought it is in the shop but they are on board to help after I revised Updated: 1/11/18 I got a call back and all is good. Too bad a month after I bought it is in the shop but they are on board to help after I revised my original review. So I will revised again and say thank you to them. Updated: 1/11/18 How easily they forget you! We bought this right after Thanksgiving and two things have quit working. I called my salesman and got a bunch of ma'ams like we had never meet. He seemed so sincere when we bought it but I guess that's what you call a slam bam thank you ma'am now that they got my money. Make sure when you buy you check everything out because they don't really care after you drive off the lot! Great experience! Our salesman Lonnie was very nice. Our Walk thru specialist Roy was very thorough and patient with all our questions. The finance specialist Billy was extremely efficient. All were extremely dog friendly and treated our dog Padro very well. More
Louisiana Buyer Thanks you Marty Hunt, Billy in finance and all the staff for outstanding 5 star service before and after the sale! Recommend these people very highl Thanks you Marty Hunt, Billy in finance and all the staff for outstanding 5 star service before and after the sale! Recommend these people very highly! Will send you some business! Jimmy Oustalet More
Stole my 2,000 deposit Put a 2,000 deposit down to hold a rv. Wired money from two accounts, on account got held up for a day. Had already bought a ticket to fly out to pic Put a 2,000 deposit down to hold a rv. Wired money from two accounts, on account got held up for a day. Had already bought a ticket to fly out to pick up. They would not let me put the amount that was held up for just an extra 24 hours on a credit card until money cleared. So I pulled the plug on the deal and the refused to give me my deposit back. Every minute of my experience was at best poor on every level from sales, finance to honestly. Look elsewhere. More
Couldn’t ask for anything more No pressure sales, they cater to your needs. To notch. We stayed over night in our new rv. The next morning the service tech came by to see if there No pressure sales, they cater to your needs. To notch. We stayed over night in our new rv. The next morning the service tech came by to see if there was any issues or any questions. I shopped prices for a couple months. Nobody comes close to this place. Highly recommend it to anybody looking for an rv More
Great professional experience, no pressure Park your RV, hook up, meet your friendly salesperson, get a golf cart, tour acres of grouped campers/rv's at your leisure without pressure and have y Park your RV, hook up, meet your friendly salesperson, get a golf cart, tour acres of grouped campers/rv's at your leisure without pressure and have your questions answered with guided tours of rv's of interest. JD was focused on meeting our needs in suggesting rv's and was readily available by phone/text and checked on us as needed. Price reductions off MSRP were exceptional; with this reduction, trade-in allowances are much tighter, but without any high pressure sales. After the sale, staff in finance, customer service, and service were all very friendly, accommodating, frequently checked on and filled our needs. I will definitely look at MHSRV again my next purchase. More