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Mossy Toyota

San Diego, CA

4.5
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 724 reviews

April 10, 2020

New car in the time of COVID-19 The dealership is actively trying to find the vehicle I wish to purchase, as the production facility is currently shut down. Wish us luck. Other deal More

by Gizmo
Recommend Dealer
Yes
Employees Worked With
Bryan Dillon
Apr 20, 2020 -

Mossy Toyota responded

We are definitely doing our best to assist our customers during this unique time. Inventory and trading inventory with other stores is proving to be difficult during this time, but I assure you we are trying our best. Thank you for your patience and understanding. Gina Gonzalez Customer Relations Manager

April 05, 2020

To purchase my 2020 RAV4, I used USAA New car buying To purchase my 2020 RAV4, I used USAA New car buying service. James Contreras was the Internet sales person. He told me over the phone before I buy More

by DonHickox2020Rav4
Recommend Dealer
No
Employees Worked With
James Contreras, Noz. They both knew it was an Internet sale through USAA. How could they not extend The US AA discount to me
Apr 20, 2020 -

Mossy Toyota responded

I am sorry to hear about discount issue you had. Please feel free to contact me at ginag@mossy.com. Gina Gonzalez Customer Relations Manager

March 22, 2020

Tom awesome professional a true honest man put in Costco and received a call immediately. duplicate his work ethic. Sold a platinum 20 customers happy. More

by alicia.sims621
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago awesome personality
Apr 07, 2020 -

Mossy Toyota responded

Thanks Alicia for sharing your great experience and the wonderful service that Tom provided. I know you will love your new Toyota for years to come. If you need anything at all, feel free to reach out to us. Happy driving! Gina Gonzalez Customer Relations Manager

March 20, 2020

Above & beyond customer service from the entire team during my recent visit to lease a 2020 Corolla! I’ve been a customer of Mossy Toyota for many years & it’s the wonderful service that keeps me coming More

by allisonpallais
Recommend Dealer
Yes
Employees Worked With
William Dennison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hauser & Darrell Perry, Chris Keppel, Andrew Stemple, Chase Carrow
Apr 07, 2020 -

Mossy Toyota responded

Congratulations Alli on your new Corolla. Thank you for being a loyal Mossy Customer. I am so happy to hear that everyone took great care of you. Our service doesn't stop there. we look forward to seeing you back for maintenance and as usual, Darrel will be available with our courtesy shuttle to offer pick up and drop off service. See you soon! Gina Gonzalez Customer Relations Manager.

March 17, 2020

Im very happy with both my experiences that I’ve encountered at Mossy Toyota in Mission Bay Drive thanks to Tom Larkin he is absolutely the best he helped me and my wife get our very first car 🚗 ou More

by ana
Recommend Dealer
Yes
Employees Worked With
Stacy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Stemple
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you and your wife on your new Toyotas. TTom does a great job working with our customers to match their needs and their budget. I know you guys will enjoy your cars for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

March 17, 2020

There where many options but Tom helped our process run smooth and having us drove off the dealership with our beautiful vehicle i recommend Mr Tom Larking 1000% More

by ana.10deleon
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mossy Toyota responded

Thank you for sharing your great experience with Tom. We hope you enjoy your new Toyota for years to come. Happy driving. Gina Gonzalez Customer Relations Manager

March 16, 2020

Excellent service Tom helped me from weeks prior to coming into the dealership to get me the vehicle I wanted at the best price. When I arrived to the dealer, the care More

by roshnijamadar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you and your wife on your new Toyotas. Tom does a great job working with our customers to match their needs and their budget. I know you guys will enjoy your cars for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

March 16, 2020

Tom did a good job of helping me see all of my options before I made a decision. Appreciated the help with figuring out the new features and setting up my phone connections. More

by balgiere94
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you and your wife on your new Toyotas. Tom does a great job working with our customers to match their needs and their budget. I know you guys will enjoy your cars for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

March 11, 2020

We were treated very well, very professionally and courteously too. Derek made the process easy and answered all our questions, as did William in finance. We appreciated everything. More

by davidwatson10
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dennison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you and your wife on your new Toyotas. Derek and William does a great job working with our customers to match their needs and their budget. I know you will enjoy your car for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

March 10, 2020

The employees at Mossy Toyota gave me a really good deal on my new Rav4 and trade in. Toyota also has great financing right now! More

by bkempton
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Larkin, William
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you on your new RAV4. Derek does a great job working with our customers to match their needs and their budget. I know you will enjoy your car for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

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