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Mossy Toyota
San Diego, CA
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
April 28, 2008
Process was easy but lengthy. Good trade in value and low cost made for a great deal. Vehicle test drove way better than competitive models. My Tundra drives and feels like a Lexus. low cost made for a great deal. Vehicle test drove way better than competitive models. My Tundra drives and feels like a Lexus. More
by rick147
Employees Worked With
Brian Kennedy
April 08, 2008
I went to Mossy Toyota to buy a Prius. Nancy was the sales lady. She was very helpful. I had gone to several other stores. None of the other stores had the selection that Mossy Had. They were great! sales lady. She was very helpful. I had gone to several other stores. None of the other stores had the selection that Mossy Had. They were great!!! More
by john.timon1
Employees Worked With
Nancy
July 03, 2007
Every one that I dealt with from lower to upper management perpetuated the sterotype of the sleazy car salesman eager to sell a car by telling you anything and making promises that werent kept. Do management perpetuated the sterotype of the sleazy car salesman eager to sell a car by telling you anything and making promises that werent kept. Dont shop here unless you want to leave very mad and feeling used. More
by robertharry
Employees Worked With
all levels
August 22, 2005
I bought a Scion tC, so pricing wasn't an issue with the pure pricing policy. I delt with Eric Cronin when purchasing, and the buying process wasn't so bad. However, he has been nothing but a hastle t pure pricing policy. I delt with Eric Cronin when purchasing, and the buying process wasn't so bad. However, he has been nothing but a hastle to deal with after the purchase. It takes him several days to return phone calls, and when he finally does, nothing has been done anyway. I tried to get some accessories installed on my car (specifically suspension springs) and it took over a month to get everything worked out. When everything was finally set, and the parts arived, they wasted a total of 2 days, over 10 hours, and a tank of my gas for a job that should have taken 2-3 hours. They did not under any circum stances perform up to par, and I will never take my car there again. Not even for free oil changes. I dealt with Issac Perez in the Service Department. He was fine to deal with. It was not his fault that the workers there had no idea what they were doing and wasted my time. His only fault was promising me a rental car (so I could get myself home; a 12-mile trip). The rental place wouldn't give me a car since I am under 21 (I am 20), so I got carted back to the dealership where they sent me home in the car I drove there in. It wasted 6 hours of my time and nothing got done on my car anyway. In summary, they are very nice and friendly to deal with untill you purchase the car. Once they have your money, you are meaningless to them. Forgive the language, but they do not give a xxxx about their customers. More
by cfusionpm
Employees Worked With
Eric Cronin (Sales), Issac Perez (Service)
