Mossy Toyota

Mossy Toyota by far was my most pleasant car buying experience to date. Jerry was great to work with. He was very friendly and very knowledgeable about the Prius I bought. The rest of the staff (financ experience to date. Jerry was great to work with. He was very friendly and very knowledgeable about the Prius I bought. The rest of the staff (finance, managers) were great and very down-to-earth. It was just the right amount of attention (not too much, not to little) to make my car buying experience very comfortable. The facility was GREAT--I was impressed by the showroom and lounge. They had wi-fi, a good selection of television shows, and a kids' area (I would hate to bring my kid with me to buy a car, but if I had to, this would be the place to bring him!). On the whole, I would definitely recommend Mossy Toyota. More

Randy is a great person to work with. Overall i had a great experience purchasing a new car for my daughter-n-law. I took advantage for the cash for clunkers and traded my 1996 Ford Explorer for a new Y great experience purchasing a new car for my daughter-n-law. I took advantage for the cash for clunkers and traded my 1996 Ford Explorer for a new Yaris. My daughter loves it and I’m happy she's happy! I had no pressure while purchasing the vehicle. I was treated with respect and did not get the run-around from the sales staff. I was upfront with Randy regarding my low credit score and was informed that i could still purchase my daughter-n-law her new Yaris. Grace San Diego More

I have purchased Toyota Prius 2010 model from Josh Adams through Car for Clunker program. However, my title was in northern CA home. I had to arrange a same-day delivery service for my existing car's title through Car for Clunker program. However, my title was in northern CA home. I had to arrange a same-day delivery service for my existing car's title from northern CA to San Diego. Josh helped me greatly in contract and back and forth with the paper work. He worked with me in the morning 08/21/09 and also that evening when my old car title arrived. He showed me the operation highlights and test driving. He was friendly and professional. I highly recommend him with his great service. More

As a manager at a local Home Improvement Retailer here in As a manager at a local Home Improvement Retailer here in San Diego I always find myself critiquing CUSTOMER SERVICE when Im out and about. I have As a manager at a local Home Improvement Retailer here in San Diego I always find myself critiquing CUSTOMER SERVICE when Im out and about. I have to tell you, Josh Adams exemplifies what Customer Service is. His approach with me was very genuine, something that you don't always find when looking for a new vehicle. The first time I went in, I went in just looking. Josh spent about an hour with me going over features, and discussing my options and my current situation, and what it was going to take to get me in the new vehicle. I didn't purchase that day, but what Josh told me when I was leaving was "I don't care when you buy the car, as long as you buy it from me." Josh didn't at all hassle me, rush me or do anything that would push me away from wanting to purchase from him, unlike other experiences that I had after looking around for the next month. Not one, again, NOT ONE salesperson took any interest that Josh took that first day with me. During that month of looking Josh would occasionally call me, leave me messages to see if I was still interested and to offer a couple of deals that were going on with his dealership. The same customer service skills that I drive my people to do on a daily basis. By him making the simplest contact with me showed me that I would be taken care of in the best of ways from Mossy Toyota, and the money that I would be spending would be going to the right place. In this economy, people are more apt to spending money where they feel wanted, and appreciated, and that is why I chose to buy a vehicle from Josh Adams. I recognize employees everyday in front of their peers, knowing what it does for the moral of my store and that individual, and I hope Mossy does the same for Josh Adams. Thank you Josh Joseph Villarreal More

I had a very good experience with this dealership. The whole team was great! Bianel tried to get the exact car I wanted. He asked around and worked hard to find the car and bring it down for me. Alex was whole team was great! Bianel tried to get the exact car I wanted. He asked around and worked hard to find the car and bring it down for me. Alex was the one who helped us finalize the sale, since we left with two cars instead of one at the last minute. Both were very polite and patient through the whole process. Thanks to them for all their work! More

My husband and I rated our overall experience as outstanding in the purchase of our new Toyota Rav 4 at Mossy Toyota Scion. The employee we worked with, Bianel Bonilla, was friendly, knowledgeable a outstanding in the purchase of our new Toyota Rav 4 at Mossy Toyota Scion. The employee we worked with, Bianel Bonilla, was friendly, knowledgeable and easy to work with. He took us for two different test drives in a total of four cars to help us select the vehicle most suited to our needs and tastes, and at all times he was courteous, respectful and helpful. Purchasing our car through Bianel at Mossy Toyota was the most pleasant car purchase we have ever experienced. Thank you, Bianel, and thank you, Mossy Toyota Scion! More

If waits are going to be long, it would be nice for the dealer to offer bottled water Our salesperson, Randy was very helpful, friendly and knowledgable. We had some missing paperwork relating to the "clu dealer to offer bottled water Our salesperson, Randy was very helpful, friendly and knowledgable. We had some missing paperwork relating to the "clunker" program, and he really did his best and beyond to solve the problem. We did buy a new prius and are very satisfied. Pnina Gruer More

Overall I had a very good experience buying a 2010 Prius at Mossy Toyota. After calling several dealers who had only one or two Priuses, it was fantastic to arrive at Mossy Toyota and see over 10. Bianel at Mossy Toyota. After calling several dealers who had only one or two Priuses, it was fantastic to arrive at Mossy Toyota and see over 10. Bianel Bonilla was my salesperson (with some help from Larry). He was knowledgeable about the different Prius models, let me drive the ones I wanted to, returned all my phone calls in a timely fashion and did not give up on the deal even after I insisted on a specific car. I must admit that he was a little over-eager to sell me a car, but I expected this as he is in the business of selling cars. Most importantly Bianel was able to get the exact model I wanted and in time for me to use the “Cash for Clunkers” program! Greg Batdorf was my finance manager and he was very polite and customer service oriented. I will say on the evening I purchased my car, I did have to wait a very long time for him to become available. Our negotiation went pretty fast after that, and I might have gotten a better deal if I didn’t want a specific car with specific extras…but I did want a specific car with specific extras. If you want to buy a Prius I recommend you stop by Mossy Toyota and ask for Bianel or Larry. More

Buying a car was very pleasant. Bionel Bonilla was helpful right when I walked on the lot. He was very kind and clear in answering all my questions. I would recommend to anyone that they should go to helpful right when I walked on the lot. He was very kind and clear in answering all my questions. I would recommend to anyone that they should go to Mossy for a new or used car and give them Bionel Bonilla's name. Great job. More

I bought a great car at a great price. I would recommend this dealership to everyone who is in the market for a new Toyota. The sales staff is very knowledgeable and friendly. My sales person was Jerry and this dealership to everyone who is in the market for a new Toyota. The sales staff is very knowledgeable and friendly. My sales person was Jerry and i will go back to visit him next year to purchase a Tacoma from him. Thanks for the best car buying experience ever... More