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Mossy Toyota

San Diego, CA

4.5
726 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 726 reviews

August 10, 2017

First time buyer It was my first time buying a car and I was not sure if I should get used or new. When I called around to several dealerships to see if they had the m More

by Violet22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrio Tessada, Robert Olayvar, Andrew Stemple
Aug 11, 2017 -

Mossy Toyota responded

Thank you Violet22 for the wonderful feedback on your buying experience. This is what it's all about - providing you with World Class Service. It makes me smile to know Robert, Demetrio, and Andrew were top notch. Thank you so much for being our special customer. Karla Dutt Customer Relations Manager 858 964 2013

August 10, 2017

Great service and hospitality I have now bought 2 cars from here and David Palmiotto and Jason have been great to deal with. Anyone who is looking for a car I send to them. And Bri More

by Rian619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmiotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jaffe, Brian Robitaille
August 10, 2017

Go see David at Mossy! I really wasn't looking forward to the process of shopping for and eventually buying a used car but I also wasn't counting on David. He helped my wife More

by rel1sh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmiotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Perry, Hasan Imam, Jason Jaffe
Aug 10, 2017 -

Mossy Toyota responded

Good Afternoon rel1sh - It's so great to hear about your buying experience and how all departments came through for you by offering excellent customer service. We're so pleased you chose Mossy Toyota and look forward to seeing you again. Enjoy your new vehicle! Karla Dutt Customer Relations Manager 858 964 2013

August 09, 2017

Very personable, fast and friendly I have had service through different dealerships in San Diego and I can honestly say this has always remained my best experience. Brian Robitaille re More

by Revel L Stark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
Aug 09, 2017 -

Mossy Toyota responded

Wow Revel! This is so remarkable and much appreciated! We will definitely acknowledge Brian for presenting you with exceptional customer service - This is what you deserve after all! Thank you for being our customer and for joining the Mossy Family.

August 08, 2017

brian did great job I appreciate the fastest time ever! just oul change but he came back with 2 optional repairs for approval and he scheduled me for windshield repair & More

by rh8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
Aug 08, 2017 -

Mossy Toyota responded

Thank you for the 5 stars rh8! It's great to hear that Brian took excellent care of you! We appreciate having you as our special customer and look forward to seeing you next time. Karla Dutt Customer Relations Manager 858 964 2013

August 05, 2017

Mossy Toyota Mission Bay Service Department Richard Carver at Mossy Toyota Mission Bay Service Department is the best. He is always very professional and friendly. Gets me in and out exactly More

by Sketter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Mossy Toyota responded

Hello Sketter: Thank you for the feedback and 5 stars! I'm so happy to hear that Richard offered you the exceptional customer service you deserve! We're delighted to have you as our customer and thank you choosing Mossy Toyota!

August 04, 2017

The people to go. Great customer service. Friendly staff. Friends recommended this place and they weren't wrong. This is the place to go for a new or used Toyota veh More

by Ferna73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrio Tessada, Virginia Gonzalez
Aug 04, 2017 -

Mossy Toyota responded

Hello Ferna73! Wow! Thank you so much for the 5 star reviews for Jeremy, Demetrio, and Virginia! Your feedback is much appreciated. Thank you for choosing Mossy Toyota and we look forward to seeing you next time.

August 03, 2017

Quick and easy Love my new truck. Thank you chris and Robert for your help. The process was quick and easy and I was happy to bring my truck home the same day! More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Keppel, Robert Olayvar
Aug 03, 2017 -

Mossy Toyota responded

Hello Ashley: Thank you so much for the 5 stars! It's wonderful to hear that Robert and Chirs carried through and offered you exceptional customer service. We look forward to seeing you soon! Enjoy the summer in your new Toyota! Weeeee! Karla Dutt Customer Relations Manager 858 964 2013

July 31, 2017

purchased a Rav 4 I cannot thank enough ROBERT REMINGTON for his patience and guidance in today's purchase. Im elderly and could not really decide which model would be More

by gladys A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan Imam, Jason Jaffe, Robert Remington
Jul 31, 2017 -

Mossy Toyota responded

Hi Gladys A - I love hearing this! We strive to offer our special customers like yourself - World Class Service. Congrats on your new Toyota and enjoy the summer!

July 31, 2017

Excellent! Excellent customer service with no sleazy sales pressure. From Robert in online sales to Enrique the sales guy and, finally, to Chris in finance I fel More

by Mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Keppel, Enrique Borroel, Robert Olayvar
Jul 31, 2017 -

Mossy Toyota responded

Hi Mm: We're so pleased Enrique, Robert, and Chris offered you an exceptional buying experience. For you to recommend us means the world! Thank you for the feedback and the 5 stars! We hope to see you soon

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