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Mossy Toyota

San Diego, CA

4.5
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 724 reviews

September 26, 2017

Wow, such awesome service! My husband and I went in to trade in his car and look at the new Prius models. I am so impressed with the service we received. He actually listened to More

by Ash2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Hello Ash2017, I absolutely know where you're coming from. This is one of the reasons so many women love working with Jeremy. He's extremely patient and knowledgable and allows his customers to ask as many question as they like until they're ready to purchase. He will be so happy to see that he exceeded your expectations. Happy Driving! Best, Karla Dutt Customer Relations Manager 858 964 2013

September 26, 2017

Very responsive. Jeremy Strum was very responsive to what we were looking for in our purchase of a car. So good in fact we bought a second SUV less than a year later More

by Oncru272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Good Evening Oncru272: It makes us smile to know Jeremy made you so happy that you returned for another vehicle. That's just so wonderful to hear this. The car buying experience can be pretty scary these days so it means the world to us that he took excellent care of you. Thanks so much for your loyalty and for being such a great customer! :) Warmly, Karla Dutt Customer Relations Manager 858 964 2013

September 26, 2017

Awesome!! Test drove a car no pressure into buying. Jeremy Sturm was awesome. Will be coming back this weekend to buy a Toyota SUV from him. More

by hough2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

This is how it's supposed to be....no pressure and giving you the time and comfort to purchase when you're ready and not one minute sooner. So thank you for sharing your experience. It means a lot to Jeremy and to us, here at Mossy Toyota. Warmly Karla Dutt Customer Relations Manager

September 26, 2017

Great experience ! I usually want to throat punch all car salesman, Jeremy Sturm was great ! Will be back to buy the truck I have been saving for soon More

by Iwannatacoma2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

We hope to see you soon when you're ready to drive home in that gorgeous new truck. We also hope to see you if you simply have more questions or want to go on some test drives. Thank you for stopping and and we look forward to assisting you in the future. :) Warmly, Karla Dutt Customer Relations Manager 858 964 2013

September 26, 2017

Super fast and efficient! Service Department Review Only: So I scheduled my big 20k service today thinking I would have a couple hours of waiting around to do. I was actuall More

by Alyssa
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Wow! This is fantastico!! Thanks for sharing your experience. This is the type of service you deserve each and every time. Thank you for being part of the Mossy Family. Best, Karla Dutt Customer Relations Manager 858 964 2013

September 26, 2017

Mr.Kay Mr. Terrance Kay is a very professional and friendly person. He is very knowledgeable and very pleasant to deal with. I highly recommend this dealersh More

by Cg5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Kay
Sep 26, 2017 -

Mossy Toyota responded

Good Evening Cg5-We appreciate the review and love to hear Terrence offered you the special care you deserve. Thanks for being part of the Mossy Toyota Family Warmly Karla Dutt Customer Relations Manager

September 25, 2017

Excellent customer service Thank you Jeremy S and David for taking care of me and my 4runner recently. I had to have it towed in after it was smoking after a short trip to work. More

by emogeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Hi Emogeno: Jeremy and David will be thrilled to see they came through for you. They both love to go above and beyond for their customers. Thank you for choosing Mossy Toyota for your 4Runner needs and we hope you have a Wonderful Birthday year!! Best, Karla Dutt Customer Relations Manager 858 964 2013

September 25, 2017

Had an excellent buying experience with Romio We bought a car today and had an amazing experience thanks to Romio and the crew here at Mossy. Romio went the extra mile for us and I highly recommen More

by Dk19352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Sep 26, 2017 -

Mossy Toyota responded

We love hearing that Romio furnished your with excellent customer care during your buying experience. Nothing is more important! We love having you as our customer!! Best, Karla Dutt Customer Relations Manager 858 964 2013

September 23, 2017

Like my car Romio was a nice person he helped me out with a new car for my wife she loved it thank you very much romio keep doing the work. More

by Steveboy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Sep 23, 2017 -

Mossy Toyota responded

We love hearing that Romio offered you and your wife a wonderful buying experience. We appreciate the feedback and hope to see you soon.... Warmly Karla Dutt Customer Relations Manager

September 23, 2017

Bought new Highlander to replace old one 19 years of Toyota ownership and just bought another one. Mossy sales listened and were helpful not pushy. Very accommodating and courteous. They have More

by SFSDGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmiotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrus Ghahremani
Sep 26, 2017 -

Mossy Toyota responded

Thank you for the feedback. We love how loyal you are to Toyota! Congrats on your new vehicle and thank you for choosing Mossy Toyota! Best, Karla Dutt Customer Relations Manager 858 964 2013

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