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Mossy Toyota
San Diego, CA
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
October 27, 2017
Manager Andy Stump I went to Mossy Toyota in Pacific Beach just to buy my Toyota Tacoma and when I closed the deal, I soon had to go upstairs to sign the contract ... I I went to Mossy Toyota in Pacific Beach just to buy my Toyota Tacoma and when I closed the deal, I soon had to go upstairs to sign the contract ... I was fully aware that they would try to sell me an extended warranty or something else similar ... just because I had already bought a 2013 Prius before. arriving there I spoke with Mr Cyrus Ghahremani and I told him I don’t want anything I was pleased with the anoint I closed down there with the seller ... but he insisted so much and I told again I don’t want thank you... but he said he would give me the guarantee free just because I was buying my second car with tem ... I asked again that he would not touch the value and neither in the installments ... he replied no. I signed the contract for the iPad, I left Mossy with my tacoma truck. My wife went later to sign part of it, because we bought the truck together. She returned home with the contract I saw that Mr. Cyrus had extended my contract to 84 installments of $ 589.61, and I closed the contract with the seller Alan Ferreira, with the value of 75 installments of 585.04. did not dispute what had happened, I went to the Mossy store and i spoke with the manager of name Andy Stump ... he answered me I explained the problem but he simply told me that I had already signed the contract and it was not for me either complain because I had already won the car alarm and car carpet for free. But I told him that he had already offered before I buy it and that everything had already been closed before. I insisted on telling him to fix the mistake that Mr. Cyrus Ghahremani had made ... But Mr. Andy Stump told me that I was picky Latin and I asked him if he knew my name? he said yes ... he took me to his office, told me to sit down and wait ... he came back and said that my contract had been canceled and he told me to try to buy my Tacoma from ANOTHER DEALERSHIP... I was very upset and left. I talked to Karla about the problem, she said she would try to solve it ... but the other day I got a call from this Andy Strump calling me a liar and that I had asked him to cancel my contract ... I said to him that he knew full well that I went back there so he could fix the mistake made by Cyrus. Well I want to make it very clear that I really appreciate the work of Mossi and I also know that it is a great dealer and that sometimes Big Company has employees who make mistakes. I know full well that this is an isolated case and the dealership is not to blame. I never wanted to cancel my contract and I also do not consider myself guilty for all that happened. just because I loved my Tacoma. I had drove my Tacoma more than 200 miles and I also I showed it all my friends. Thank you More
by Marcelocatole
Employees Worked With
Andy Stump , Karla Dutt, Alan Ferreira, Cyrus Ghahremani
October 26, 2017
Mossy Toyota The best place It was my first time and Mossy Toyota And my experience In Mossy Toyota Was the most Agradable The guy who took care of us Giovanni Molina very effici It was my first time and Mossy Toyota And my experience In Mossy Toyota Was the most Agradable The guy who took care of us Giovanni Molina very efficient in his work everything was very fast, the paperwork was also very fast and he helped us a lot and I believe that in some future would return thats why I give 5 stars More
by uziel
Employees Worked With
Giovanni Molina
October 26, 2017
Excelente Giovanni muy atento a todo excelente servicio rápido y eficiente gracias por todo buena experiencia volvería otra vez se merece 5 estrellas po Giovanni muy atento a todo excelente servicio rápido y eficiente gracias por todo buena experiencia volvería otra vez se merece 5 estrellas por su atención More
by Benjy166
Employees Worked With
Giovanni Molina
October 26, 2017
Fácil Todo muy fácil el vendedor muy amable nos atendió muy bien feliz de poder conocer mossy Toyota y a Giovanni Molina un gusto poder comprar un carro esp Todo muy fácil el vendedor muy amable nos atendió muy bien feliz de poder conocer mossy Toyota y a Giovanni Molina un gusto poder comprar un carro espero no sea la primera vez More
by Miriam
Employees Worked With
Giovanni Molina
October 26, 2017
Awesome experience Had an awesome experience. I was able to drive off in my new car same day. All my questions and concerns were answered. Giovanni was my sales guy and Had an awesome experience. I was able to drive off in my new car same day. All my questions and concerns were answered. Giovanni was my sales guy and was attentive and kind enough to show me make and models of the vehicles that was on site and also the ones that weren't on site that was also Toyota Corollas on the internet and was able to make me feel comfortable on the choice of car I wanted and make sure that it was within my budget that I was looking for. Was patient and able to help with the choices to choose from. This spot was very welcoming. More
by LizzyO
Employees Worked With
Demetrio Tessada, Giovanni Molina
October 25, 2017
Great workers This dealership is filled with a bunch of great workers but when I walked in Giovanni helped me out to find the right car and color and it didn’t take This dealership is filled with a bunch of great workers but when I walked in Giovanni helped me out to find the right car and color and it didn’t take that long I would recommend to anyone buying a car More
by Tams
Employees Worked With
Giovanni Molina
October 25, 2017
Fantabulous Purchased a few cars in my day and it has always been a dreaded task for me. I Worked with Giovanni Molina and Justin and have never had an experienc Purchased a few cars in my day and it has always been a dreaded task for me. I Worked with Giovanni Molina and Justin and have never had an experience that had me actually enjoying this experience. Thank you Gentlemen!! More
by fantabulous80
Employees Worked With
Justin Amiri, Giovanni Molina
October 25, 2017
Great job thanks Me atendio muy bien y me ayudo a tener un Buena compraron que me parecio de lo mejor y es una persona que recomendare a miss amigos sure servicio fu Me atendio muy bien y me ayudo a tener un Buena compraron que me parecio de lo mejor y es una persona que recomendare a miss amigos sure servicio fue de 5 estrellas More
by Carlos64
Employees Worked With
Giovanni Molina, Terrence Kay
October 25, 2017
Wonderful Love the atmosphere here low pressure and patient. Will totally recommend this place and the sales guy Geo. Thank you for all your hard work😀 Love the atmosphere here low pressure and patient. Will totally recommend this place and the sales guy Geo. Thank you for all your hard work😀 More
by Tekay
Employees Worked With
Giovanni Molina
October 25, 2017
A++ SERVICE Not one to leave reviews but my experience here was beyond expectations. I appreciated the full attention of my needs rather to get a salesperson that Not one to leave reviews but my experience here was beyond expectations. I appreciated the full attention of my needs rather to get a salesperson that wants to sell what they want. Keep up what you are doing and you will be successful. Thanks a million Giovanni More
by willast
Employees Worked With
Giovanni Molina
