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Mossy Toyota

San Diego, CA

4.5
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 724 reviews

December 31, 2017

Great experience My second time purchasing a car from Mossy Toyota Mission Bay. I contacted the dealership via email on a Friday and promptly received an email return More

by Keira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Jones, Cyrus Ghahremani
Jan 08, 2018 -

Mossy Toyota responded

Awesome to hear! We appreciate your sharing the buying experience you had with Tyrone. He really does love to go the extra mile for his customers like yourself. We love seeing he earned 5 stars. Thank you for being part of the Mossy Toyota Family Best, Karla Dutt Customer Relations Manager 858 964 2013

December 30, 2017

Service Department Excellent service. Brian and service team have been great. I don't think I had to wait longer than 45 minutes for routine maintenance. I actually don' More

by jviloria357qx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Mossy Toyota responded

Happy New Year jviloria357qx: We love hearing about your service experience and that it was easy/breezy. We know how valuable your time is so this is excellent. Thank you for choosing Mossy Toyota! Best, Karla Dutt Customer Relations Manager 858 964 2013

December 30, 2017

Thanks Alan! Great work Alan! I love my new car and can’t wait to drive it around! (But not too much, I only have 12k miles) :) More

by Kelstheschmels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Ferreira
Jan 08, 2018 -

Mossy Toyota responded

Happy New Year Kelstheschmels! We sure appreciate the nice feedback. Congrats on your new vehicle and thank you for choosing Mossy Toyota Best, Karla Dutt Customer Relations Manager 858 964 2013

December 29, 2017

Awesome Service And Information Derek and Harley were awesome sales men, didn't pressure me and took the time to discuss if the car I wanted was right for me. Thanks to both of them More

by carbuyer47436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Sherr
December 29, 2017

Great experience!!! Brian Robitaille was very friendly and professional. I was very impressed with his energetic and positive attitude. I will definitely recommend Bria More

by Naderjazz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
December 29, 2017

Alejandro is awesome Definitely loved my experience with Alejandro. I would come back again to buy another vehicle when the time comes but I love my new Prius! More

by Mjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Acosta
December 28, 2017

5000 mile checkup. Scheduling was easy and efficient. Service was completed in less time than was originally stated. Service facility was clean and waiting area comforta More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Mossy Toyota responded

Oh how we love to hear this! Your time is so valuable so it's terrific to know we completed in time. Yeah! Brian will be very pleased to read your feedback. Thank you and Happy New Year.... Karla Dutt Customer Relations Manager 858 964 2013

December 28, 2017

Alejandro was great Highly would recommend working with Alejandro if you want a fast and wonderful experience purchasing a vehicle. Would return to purchase another vehic More

by Bkim1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Acosta
December 27, 2017

No hassle fair deal. Harley accepted my purchase price offer over the phone. When I arrived at the dealership, he had the car and paperwork ready for a quick transaction. More

by Andy - Mira Mesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Sherr
Dec 27, 2017 -

Mossy Toyota responded

Hi Andy We appreciate your taking the time to share your experience. Nothing makes us happier then to hear Harley took excellent care of you. We understand there are many options out there and appreciate you as our customer. Congrats on your new ride! Happy New Year Best, Karla Dutt Customer Relations Manager 858 964 2013

December 19, 2017

Free 10k mileage service went well Nothing about the experience was annoying or pissed me off. Brian was friendly and communicated everything well and made the experience a really good More

by Gingerballs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Mossy Toyota responded

Hi Gingerballs! Well that's fantastic to hear! We never want to annoy you or xxxx you off, but rather offer a prompt, easy, fluid service appt. :) Brian R never fails his customers. Thanks so much for the 5 stars. Happy Holidays!! Best, Karla Dutt Customer Relations Manager 858 964 2013

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