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Mossy Toyota
San Diego, CA
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
January 28, 2018
No pressure, easy transaction, great price A very pleasant transaction. I was allowed to test drive for as long as I liked. Dylan was patient, friendly, knowledgeable, and didn’t pressure me. G A very pleasant transaction. I was allowed to test drive for as long as I liked. Dylan was patient, friendly, knowledgeable, and didn’t pressure me. Gat a good trade in price. More
by jwallac1
Employees Worked With
Demetrio Tessada, Dylan Reece
January 28, 2018
Great experience Harley and Cyrus were great. We got exactly what we wanted. Very knowledgeable and very helpful people. Got great price with Costco auto program. Will Harley and Cyrus were great. We got exactly what we wanted. Very knowledgeable and very helpful people. Got great price with Costco auto program. Will definitely recommend to others. More
by Dmorlov
Employees Worked With
Harley Sherr, Cyrus Ghahremani
January 27, 2018
Very helpful The service was very helpful and informative. Knowledgeable and not pushy like most of the sales people I’ve met. Would definitely recommend James to The service was very helpful and informative. Knowledgeable and not pushy like most of the sales people I’ve met. Would definitely recommend James to my friends. More
by Djoiner22
Employees Worked With
james Contreras
January 23, 2018
Great experience buying a new car Dylan Reece was my salesperson and Andrew Grey was the finance person. Both were very professional, easy to work with, and understood my needs in a ne Dylan Reece was my salesperson and Andrew Grey was the finance person. Both were very professional, easy to work with, and understood my needs in a new car and the process. More
by Ken
Employees Worked With
Andrew Gray, Dylan Reece
January 09, 2018
Worst Customer Service I had the worst first car buying experience. The financial manager Andrew Gray was very rude. The day I initially bought the car he told me tire insur I had the worst first car buying experience. The financial manager Andrew Gray was very rude. The day I initially bought the car he told me tire insurance, the alarm system and the warranty was included in the price of the car. Two weeks later when the statement comes in I realize there was an extra cost for all those optional items that I was never told was an extra charge. I review my contract (that was never shown to me while I signed)and call in to see if it the optional items be changed and a very helpful lady says it can be done so I make the appointment again with Andrew Gray. I show up to the appointment and he makes us wait for 20 mins while he’s chatting with his coworkers laughing and he comes out and calls us into the office and I told him I wanted to take these optional items off the contract and he starts yelling at me saying these things were discussed the first day and I asked him to not give me attitude to just cancel those additional items and he continued to be very rude and unprofessional saying I knew nothing about finance and how he should clearly be my financial adviser. At this point I wanted to almost cry of the attitude Andrew was giving me to try to make me feel stupid but I stood strong to have those additional items off my contract. Everything but the alarm system was taken off the price. He said he had nothing to do with the purchase of the alarm system I had bought it downstairs in the sales department but I was never informed at any moment of a purchase of an alarm system. We even told him the first day before we bought the car a sales man gave us the keys and said you’re good to go and I told him we still need to do the paperwork to pay for the car. Never was that alarm system discussed. I called to speak to the general manager because of Andrews horrible customer service and no one answered. It was a horrible experience never coming back. More
by Sara
Employees Worked With
Andrew Gray
January 08, 2018
Great Personnel Had a great experience with no issues. This dealership took care of everything in a reasonable amount of time. The wait was minimal and wait room was Had a great experience with no issues. This dealership took care of everything in a reasonable amount of time. The wait was minimal and wait room was accommodating. More
by MMC
Employees Worked With
January 03, 2018
Simple Someone from their internet team called me on the phone to see if I would be interested in coming in to look at the car I was checking out. I came in Someone from their internet team called me on the phone to see if I would be interested in coming in to look at the car I was checking out. I came in they let me test drive it to make sure everything checked out so I bought the car. It was a very streamline process and it made things easy. More
by Thomas123
Employees Worked With
Dylan Reece
December 31, 2017
Helpful I came into the dealership looking for a new vehicle and wasn't sure how the process worked. I was happy to work with Jun who helped me through the en I came into the dealership looking for a new vehicle and wasn't sure how the process worked. I was happy to work with Jun who helped me through the entire process and made it fast and easy. Thanks for the hard work and I recommend all my friends and family to this dealership. More
by Toyotadriver
Employees Worked With
Jun Iwasaki
December 31, 2017
Thank you! Tyrone was very helpful and straightforward throughout the transaction. Great pricing, I was comparing pricing and Tyrone just made it easier by givin Tyrone was very helpful and straightforward throughout the transaction. Great pricing, I was comparing pricing and Tyrone just made it easier by giving me the best deal. Will come back for him! More
by Jun Iwasaki
Employees Worked With
Chris Keppel, Jason Jaffe, Bryan Dillon, Tyrone Jones
December 31, 2017
Great experience! I'm happy with my purchase with Derek, he was knowledgeable and courteous that made us comfortable throughout the process. His professionalism was the I'm happy with my purchase with Derek, he was knowledgeable and courteous that made us comfortable throughout the process. His professionalism was the reason we picked this dealership. Thanks! More
by Pauline1203
Employees Worked With
Other Employees :
Andrew Gray, Justin Amiri, Jason Jaffe, Bryan Dillon
