Mossy Toyota

Great service from the salesperson and Finance. Smooth process all around. Both the service and finance areas helped me today. It went more quickly than expected. Than you to Juan and the service te Smooth process all around. Both the service and finance areas helped me today. It went more quickly than expected. Than you to Juan and the service team. More

Overall very satisfied I purchased a Toyota RAV4 with the help of Juan Carlos and I’m very pleased with the customer service that I received as well as the vehicle itself. O I purchased a Toyota RAV4 with the help of Juan Carlos and I’m very pleased with the customer service that I received as well as the vehicle itself. One made sure that I was leaving there 100% satisfied and he succeeded at his job he was very kind and I would definitely recommend going here. More

It was perect. Since the moment I got there everyone was attentive. I couldn't be more satisfied for the service I got. Thank you James for helping me get the truck. Since the moment I got there everyone was attentive. I couldn't be more satisfied for the service I got. Thank you James for helping me get the truck. More

Excellent service I worked with James to find the right car for me in my budget. He was so attentive to every detail about the car that I wanted that I have actually de I worked with James to find the right car for me in my budget. He was so attentive to every detail about the car that I wanted that I have actually decided to save up and get something even better. Usually buying a car is a nightmare and I feel as though I’m being tricked, with James I felt as though we were going on the journey together. I cannot wait to come in before years end and buy my new car from this guy! Heck I might even take him out for a beer! More

Excellent service I went in browsing vehicles and James Contreras was the first to assist me. He showed me around to numerous vehicles in my price range and answered al I went in browsing vehicles and James Contreras was the first to assist me. He showed me around to numerous vehicles in my price range and answered all of my questions with extensive knowledge of the vehicles. I haven't quite decided what to get but I do know when I find the perfect match for me James will be my go to guy! Thank you again for all of your help, James! More

Researching We are just beginning to search for a new car Not sure what kind we need but like Toyotas and Hondas All of our questions and concerns Salesman w We are just beginning to search for a new car Not sure what kind we need but like Toyotas and Hondas All of our questions and concerns Salesman was very helpful and answered everything for us We were impressed that we didn’t feel “pressured Still unsure but may be back after holidays More

Great customer service I enjoyed the selections available and the customer service is great and friendly. James Contreras was very helpful and knowledgable We will be back a I enjoyed the selections available and the customer service is great and friendly. James Contreras was very helpful and knowledgable We will be back another time More

It grows on u :) I wanted to thank James and William. Thank you for restoring my trust for mossy Toyota. I had a pleasant Car shopping experience because of your carin I wanted to thank James and William. Thank you for restoring my trust for mossy Toyota. I had a pleasant Car shopping experience because of your caring, honesty, and knowledge. James, thank you for continuously reaching out to me for better deals and being professional. I really appreciated that you were being honest with me and not waste my time. Even after visiting 2other Toyota locations, I ended up coming back to mossy because of you. I also wanted to thank William in finance for being knowledgeable, friendly, and quick. Thank you for giving me a brief finance lesson, Especially making big purchase like car. Thank you for trying get best rates and went out of ur way to help me with the down payment issue. Just a suggestion, it would be good if there are sale reps outside greeting customers as they walk in. My first impression with this place was not good since i felt like nobody cared. But thanks to James and William, my trust for this location has restored. More

Decent experience My experience with Mossy was decent overall. My wife and I drove down from LA because I found the truck that met my needs on Trucar. The salesperson, My experience with Mossy was decent overall. My wife and I drove down from LA because I found the truck that met my needs on Trucar. The salesperson, Juan, was upfront, friendly and gave us good information. The challenge was, because of the high resale value of Tacoma’s, that they were a bit arrogant, probably not unintentionally but it was noticeable. There was no willingness to negotiate and when we asked for time to walk next door to have lunch and discuss, it was a bit of a challenge. They knew we had driven two hours and had the same drive back when we were done yet acted like we were asking them to hold the truck for a month. The manager did end up doing the right thing, letting us leave the premises, but had to think about it. If he had not, we would have walked away, it was pretty annoying to even have to have the conversation. The other challenge was the wait for the financials. We were paying cash but it took a long time for the finance person to get free. Once we were in, it still took a long time. They said they were busy but a better estimation of how long it would have been appreciated. The typical upsale was minimal and not pushy, so that was a plus. The whole experience took a long time but I ended up with the truck I wanted so I am content. More

Above and beyond, easiest car buying experience we've had! My wife and I have been shopping for a Rav4 for over a month. Tyler and the whole team at Mossy Toyota have made this experience so favorable. They di My wife and I have been shopping for a Rav4 for over a month. Tyler and the whole team at Mossy Toyota have made this experience so favorable. They didn't waste my time and they gave me a good deal without having to fight for it. Cheers! More