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Mossy Toyota

San Diego, CA

4.5
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 724 reviews

March 01, 2020

Mossy as. Company, are deceitful. I paid cash and said upfront that I did not want to run a credit check. After the fact they told me they ‘’had to run a credit check for every sale’ which is nonsense. I More

by ernstbee
Recommend Dealer
No
Employees Worked With
Percy is the only finance person dealt with who knows why the rest of these names are listed - most lies from mossy , James Contreras
Mar 18, 2020 -

Mossy Toyota responded

I am sorry to hear about the issues you have experienced. Please contact me at your earliest convenience at ginag@mossy.com. I would do my best to assist you. Gina Gonzalez Customer Relations Manager

February 28, 2020

Juan has been very attentive, communicative and collaborative in my search for a very specific car. All this without being pushy at all. Much appreciated. More

by gbartolotta
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Lopez
Mar 18, 2020 -

Mossy Toyota responded

Thank you for choosing Mossy. Juan does a great job working with our customers to match their needs and their budget. I know you will enjoy your car for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

February 27, 2020

Tom was amazing to work with. He made sure I got the best deal possible. This is the 3rd vehicle I’ve purchased from Mossy Toyota because they treat their customers right at this location. I also use their s More

by briangiagiozis
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Keppel, Robert Thacker
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you on your new Toyota. Tom does a great job working with our customers to match their needs and their budget. I know you will enjoy your car for years to come. We are here for you should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

February 26, 2020

It was the best experience I’ve ever had buying a car. They really helped me find what was in my best interest. I'm really excited about my new car! More

by Jwelltrill
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dennison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mossy Toyota responded

Thank you for choosing Mossy. I am glad to hear that we were able to help you get your new Toyota. Our service does not stop there. We are here for any of your questions or maintenance needs. Thank you for choosing Mossy! Gina Gonzalez Customer Relations Manager

February 26, 2020

Very easy buying experience. No hassle dealing with Derek Copley in internet sales. He was not pushy, and was very knowledgeable about the Toyota product line. Excellent service! More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Robin Tabana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you on your new Toyota. Derek does a great job working with our customers to match their needs and their budget. I know you will enjoy your car for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez Customer Relations Manager

February 24, 2020

Very good Customer Service, very up front pricing, and they will work with you. finance will assist with best interest rates arable. They are vey fare in their dealings. More

by younessian
Recommend Dealer
Yes
Employees Worked With
James Contreras , Jay Kasjaniuk
Mar 18, 2020 -

Mossy Toyota responded

Congratulations to you on your new Toyota. Jay does a great job working with our customers to match their needs and their budget. I know you guys will enjoy your car for years to come. We are here for you guys should you need anything else. Happy driving! Gina Gonzalez

February 21, 2020

We've been with this dealership for a while, but the manager we loved no longer worked here anymore so we moved on to another. On a whim I called Mossy Toyota to get some more info about a lease special More

by subz
Recommend Dealer
Yes
Employees Worked With
James Contreras
February 21, 2020

Tom found the car with the exact specifications I asked for. There was no pressure to buy or upgrade. He was upfront about the whole purchase and was courteous and respectful. I would recommend Tom Larkin More

by CalifGirl00
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Everything went smoothly, employees answered all of my questions, and very thorough with their answers. Service was a little slow, but it was crowded when I went and employees were trying to speed the pro More

by JL316
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Percy Settle
Feb 19, 2020 -

Mossy Toyota responded

Buying a car definitely brings up a long list of questions. Tom and Percy do a great job of answering those questions and guiding our customers through the process. Thank you for your patience during our busy times. Our service does not stop there. we are available for anything further you may need. Gina Gonzalez Customer Relations Manager

February 17, 2020

We came in looking for a certified used vehicle we were happy to see 4 different Highlanders to chose from. Thus is our third vehicle we have purchased from Mossy. No sales pressure. Always great experien More

by Nancy.diluca
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tabana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jaffe
Feb 19, 2020 -

Mossy Toyota responded

Thank you for thinking of us again for your Toyota Certified Used Vehicle. We do our best to have a great variety of preowned Toyota's for our customers to choose from. I am happy to hear that you found the perfect Highlander for you and your family. We are here should you need anything further. Enjoy your new Toyota! Gina Gonzalez Customer Relations Manager

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