Mossy Nissan Oceanside
Oceanside, CA
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38 Reviews of Mossy Nissan Oceanside
The best dealership in. San diego! From sales thru finance department. If you want a great service and help you want, Jairo is the guy to look for. He help me thru the pr San diego! From sales thru finance department. If you want a great service and help you want, Jairo is the guy to look for. He help me thru the process getting my new Pathfinder. I'm impress to after i got my car, He showed me the service department and met Carlos for my future service and went to lounge area to parts department meet some people. Very friendly staff. Back to showroom meet the sales team. Not only Jairo help me in easy process. Like to recognize finance department. Mr Carlos. Great service sold me on 5 year maintenance free which will help me not to worry about the car. So many words to say, but overall this is the dealer that everyone can go because-not only the dealer is well presentable but the service that what I got from Jairo and the rest of the team. 👍🏽👍🏽👍🏽👍🏽👍🏽 More
Pj is amazing !! He’s super professional and very experienced!!! I would highly recommend him! He even bought my dad and me ice cream !!! I finally found the perfect car and would recommend this lot experienced!!! I would highly recommend him! He even bought my dad and me ice cream !!! I finally found the perfect car and would recommend this lot to anyone !!! Thanks again for the wonderful experience!! ♥️ More
Recommendation: Dont get your car repaired here, try the one in ClairmontMesa. The sales Rep will tell you things that are contradicting. Pay attention and if you do go, take a screen shot of your first est one in ClairmontMesa. The sales Rep will tell you things that are contradicting. Pay attention and if you do go, take a screen shot of your first estimate/quote as they can say ie. your lug nuts and studs were stripped on the 2nd estimate which is what they did to me. When asked why wasn’t this found on the primary inspection they blame maybe a previous shop over tighten however it was in their possession that this occur. Im originally at dealership because no parts store sold their ABS magnetic ring. The part goes by a few names , even when i tried looking up the car on their website by vehicle vin number the exploded diagram didn’t show the part or any part number. But they showed me one and said that perhaps i looked at the wrong car as they have various models , to what i responded that would be very difficult to believe since i looked it up by vin then he tells me it probably outdated . When he said this i immediately thought and thats my fault?. Any how a 2 rear drum brake turned into $1900 something and i asked for a discount it came to $1500+CA tax. And to add more harm to injury they keep telling its gonna be ready tomorrow. And they have had my vehicle for almost the whole week, i am very disappointed at this location at this point. I will never come back here after this experience. More
Sales manager Larry lacks professionalism unless you are making him money. He told me to my face after 2.5 hours in the liberty that other clients were more important because they were making money for him making him money. He told me to my face after 2.5 hours in the liberty that other clients were more important because they were making money for him and his crew, btw the crew is excellent. I had bought and leased 4 cars from this dealership but I'm sure it will be the last time. I drove 45 minutes from Spring Valley to Oceanside to be treated like dirt, sad. More
What an absolute joke this place is. DO NOT BUY FROM MOSSY NISSAN OCEANSIDE. My wife and I placed a deposit of $1000 in order to guarantee a 2022 Nissan Frontier Pro-4x. After waiting almost a whole mon MOSSY NISSAN OCEANSIDE. My wife and I placed a deposit of $1000 in order to guarantee a 2022 Nissan Frontier Pro-4x. After waiting almost a whole month for this vehicle, we finally got the call from their manager that they had the truck for us. After setting up an appointment to get our truck the same day, not even 3 hours later they sold our truck to someone else. No phone call or anything to let us know the truck was sold. When we showed up to our appointment, that's when the manager told us the scenario that they had already sold the truck to someone else. Not only were we lied to by them, but they failed to call us and inform us before we drove all the way to the dealership. After trying to figure out what happened (he didn't even know what to say), the manager blamed our salesman who WASN'T EVEN AT WORK TODAY saying he should of called us. IF YOU CALLED US TO TELL US THE TRUCK WAS THERE, WHY CANT YOU CALL US BACK? Once this all was over my wife and I requested to speak to the General Manager. The level of customer service he had with us was absolutely atrocious. His exact words after I mentioned leaving a review was "Go ahead, I'm the one who will be replying to it." I will never take my business to Nissan ever again, let alone the MOSSY NISSAN OCEANSIDE location. For all future customers reading this, let this be a forewarning that this place is money hungry, and their management will stiff anyone in order to get a sale. The level of customer service the GM had was absolutely disgusting. DO NOT BUY HERE! More
Nathan and Larry made turning in our leased Kicks a pleasure! Thanks for buying out our lease ... so simple and easy ... a very happy experience!!! pleasure! Thanks for buying out our lease ... so simple and easy ... a very happy experience!!! More
Steve Amador, sales consultant at oceanside nissan was very good at his job. He was thorough in his knowledge of the vehicle's, very helpful, and just a really nice guy. If you're thinking about buying a very good at his job. He was thorough in his knowledge of the vehicle's, very helpful, and just a really nice guy. If you're thinking about buying a new or used vehicle I highly recommend coming to Steve Amador. He worked with us and got us a great deal. His customer service etiquette is excellent. More
I was looking for something cheap and fit with my budget Sam was patient and work with me and got an exception and approved me for a brand new car with the same monthly payment, he is awesome if you are loo Sam was patient and work with me and got an exception and approved me for a brand new car with the same monthly payment, he is awesome if you are looking for a car ask for sam More
I was having difficulty with CarPlay (Apple Maps) showing up on my navigation screen. Akim, at the dealership, was very helpful in resolving the issue! up on my navigation screen. Akim, at the dealership, was very helpful in resolving the issue! More