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Moss Bros. Chevrolet

Moreno Valley, CA

4.7
270 Reviews

12625 Auto Mall Dr

Moreno Valley, CA

92555

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270 Reviews of Moss Bros. Chevrolet

September 07, 2021

Quick and fast purchase process. Easy to work with, proactive tool n the customer service experience. More

by mdmccarthy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto - Sales manager.
Sep 08, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

August 11, 2021

I took my truck in because of a recall, I was a little I took my truck in because of a recall, I was a little unsure of what they were going to do about it, because I took my truck to another Chevy deal More

by Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Vegas, Admin Admin
Aug 12, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.

July 19, 2021

Good salespeople, was able to get a good price in turning in my old car. People were friendly and nice in selling the car to me. More

by Juan c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Jul 20, 2021 -

Moss Bros. Chevrolet responded

My name is Dave Oley and I am the General Manager I wanted to take a moment and not only thank you for allowing Moss Bros. to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.

July 18, 2021

Jesus was wonderful to us, very patient, knowledgeable and easy to talk to. The buying process was smooth and he answered all our questions, even after we drove our new vehicle off the lot. The whole proc More

by Robert & Sarah Rathbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Jul 20, 2021 -

Moss Bros. Chevrolet responded

Your time is of value to us Robert and Sarah and we train our staff to give our customers the utmost respect that they deserve. We truly appreciate your positive review and can't thank you enough for your time. Our staff will be aware of your review. Thank you again, we hope we can help you shortly.

July 17, 2021

Very nice helpfull. They took care of me left with new truck happy !!!.I liked ringing the honk. They worked hard to get me the truck. More

by Davidclawson1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Jul 20, 2021 -

Moss Bros. Chevrolet responded

David, Thank you for your review and your business. Our team loves positive feedback, if you have any references headed this way please let us know so we can take care of them just as great as we did to you.

July 14, 2021

Alfredo at service desk was completely disrespectful and Rude.He said he couldn’t help me because he already “Clocked out”.He said I would have to “Deal” with it because no one was going to help me . I drop More

by Rmelo123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Barajas/Martin Ramos (Moreno Valley Service Department )
Jul 20, 2021 -

Moss Bros. Chevrolet responded

My name is Jesse Slagill and I am the Service Director here at Moss Bros. Buick GMC and I would personally like to get involved with this and see if there is anything I can do to help resolve any issues you may have had with us. Please call me at 951-242-2223 ext. 4279. Thank you and I look forward to speaking with you

July 12, 2021

Attendants were pleasant and efficient. Facility was clean. Attendant explained recommendations , but I did not feel pressured for any additional services other than what I requested. More

by StaceyD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Jul 20, 2021 -

Moss Bros. Chevrolet responded

As the General Manager, I wanted to thank you for not only allowing Moss Bros. Buick GMC the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, Dave Oley

July 08, 2021

Very good service thank you Abelardo for your good service we are happy to buy cars from moss Bros Chevrolet so happy with my Truck More

by Espinoza's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abelardo , Admin Admin
Jul 20, 2021 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

July 08, 2021

Mark was very helpful and did his best to get me a payment I was comfortable with! Nice clean store! Also Desmond was helpful over the phone More

by Desiree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jul 20, 2021 -

Moss Bros. Chevrolet responded

Desiree, I am glad to hear that our team was able to assist you in your car purchasing needs. We strive to make sure every one of our customers is provided the most admirable customer service possible. Our team would like to thank you for letting us provide you with that. If you have any questions please let us know. Thank you again and I hope you have an amazing day.

June 06, 2021

I’ve always had good experience at this dealership, customer service is very helpful . The work on my car was faster than what they had told me More

by denruiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fordyth
Jul 01, 2021 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

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