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Moss Bros. Chevrolet
Moreno Valley, CA
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270 Reviews of Moss Bros. Chevrolet
Greeted promptly by service dept personnel. He was friendly and helpful as this was my first time here and at my scheduled appointment time. My car was done within same day. Will def be returning. friendly and helpful as this was my first time here and at my scheduled appointment time. My car was done within same day. Will def be returning. More
My experience with my sales associate Scott Eggerichs was great! But the sales team overall is amazing. Very caring, helpful and kind. I am very thankful for Scott and Robert for such an outstanding service great! But the sales team overall is amazing. Very caring, helpful and kind. I am very thankful for Scott and Robert for such an outstanding service you provided to us. For being patient and caring to my needs and that of my baby even who was with us in the dealership. We are immensely grateful More
AVOID THEM - THEY WILL SCAM YOU!I first reached out to AVOID THEM - THEY WILL SCAM YOU! I first reached out to work with a salesman at Moss Bros Chevrolet (Moreno Valley) to purchase a car from them. We AVOID THEM - THEY WILL SCAM YOU! I first reached out to work with a salesman at Moss Bros Chevrolet (Moreno Valley) to purchase a car from them. We had some back and forth phone calls and emails, between myself and a few different sales people. Each one I asked for an Out-The-Door price; a breakdown of all the fees that were added on top of the listed price, to be emailed to me. Every person I spoke with, including a manager, told me they would not send me the Out-The-Door price. They told me over the phone about all these things they allegedly "added to the vehicle." I also know, because I'm close friends with people in the business, that NONE of those fees are legitimate, and legally I didn't have to pay any of them. The total of the things they say they added to the car totaled almost $5,000! This was all before the necessary fees that any car buyer is legally required to pay; tax, title, license, doc fees, etc. Some of the things they told me I was paying for were: "Stolen vehicle recovery" "environmental protection package" and "vehicle protection package." So they expected me to pay nearly $5,000 more than the sticker price, but they would not email me a break down of the pricing plus the fees. SCAM!! Like I said, I am close with a few people that have worked in dealership sales, so I know for certain this was a scam in the making. After each sales person and the manager refused to send the information to me, I knew I had to stop working with them. Thankful I avoided being ripped off, and giving business to these people. More