
Moss Bros. Chevrolet
Moreno Valley, CA
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278 Reviews of Moss Bros. Chevrolet
Dealt Unfairly I visited Moss Bros Chevrolet on July 4 because of a newspaper ad for a Chevy Colorado (of course there was "only one" at this price). When we arrived I visited Moss Bros Chevrolet on July 4 because of a newspaper ad for a Chevy Colorado (of course there was "only one" at this price). When we arrived, we were told that they didn't have that exact green truck and pointed to a white Colorado saying that it was exactly the same as the one advertised. They checked the VIN to make sure. Another salesman came by and agreed that indeed it was the same. We took a quick test drive and I decided that it was the truck for me. Being that it was the 4th of July, we had a party to go to and asked if they could hold the car for us. They were very agreeable and told us that they would hold it for 24 hours. I told them I would come back first thing in the morning, which I did. When I got there the next day, they told me that they sold the truck. Interesting that someone bought it between 2pm and 8am. I said they promised to hold it for 24 hours and they just replied that it was sold. They denied saying that the white truck was the same one as the advertised truck and the best they could do is sell one to me for $3,000 more. Classic bait and switch which is fraud! DO NOT do business with these people, they are liars! More
The best experience we have had in making a car purchase. What really makes the difference at Moss Bros. Chevrolet is the people. These days finding people that really care about the customer is rare. At M What really makes the difference at Moss Bros. Chevrolet is the people. These days finding people that really care about the customer is rare. At Moss Brothers, every employee we interacted with were friendly, professional, knowledgeable and really made us feel like our satisfaction mattered to them. We drove almost 200 miles round trip to do business with Moss Bros. because of the positive experience we had with Chris Fisher on the phone. Bill Mills, Joanie Sanchez, and the entire team we dealt with left us with a more than we expected satisfied purchase. We will recommend Moss Bros. Chevrolet to our friends and business associates. More
Professional, helpful, patient. I give five stars because of the patience of the care salesman. They didn't harrass me and answered every question I asked. They just did a terrific j I give five stars because of the patience of the care salesman. They didn't harrass me and answered every question I asked. They just did a terrific job overall. More
Continuing great service Everyone at the dealership is most helpful with whatever I am there for. Amer Ali,, the General Manager, and the people in each department are eager Everyone at the dealership is most helpful with whatever I am there for. Amer Ali,, the General Manager, and the people in each department are eager to help and give me great service. More
Great! I went with my mother in law to buy a car and ended up buying one as well.. The process was fast and smooth and everyone was very friendly. I went with my mother in law to buy a car and ended up buying one as well.. The process was fast and smooth and everyone was very friendly. More
Best Choice I'd been truck shopping the day before and did not have a good experience and was turned off by the car shopping experience. I was hesitant but defini I'd been truck shopping the day before and did not have a good experience and was turned off by the car shopping experience. I was hesitant but definitely was in the market for a truck. After I got to the dealership and met Daniel & Esteban, they made this the most enjoyable car-buying experience. I negotiated upfront what I wanted, what down-payment I would provide, the car payment I wanted before having my credit run again. We agreed in principal and they exceeded my expectations. I would definitely recommend this dealership to anyone looking for a car. Other dealerships could learn something from the team at Moss. More
Time and money sell spent We (my wife and I) four other cars new. This experience is as good or better than the others. What can we say, About Moss Brothers today? Ra We (my wife and I) four other cars new. This experience is as good or better than the others. What can we say, About Moss Brothers today? Raw, raw, raw, we are on the team, Floating down the road on a gentle stream. More
Great Service Made appointment for a oil change and tire rotation. Received my car back when promised. Had courtesy driver drop me off at Walmart while they worked Made appointment for a oil change and tire rotation. Received my car back when promised. Had courtesy driver drop me off at Walmart while they worked on car then had them pick me up when car was ready. Can't say enough great things about courtesy drivers. They are all professional and very nice. More
Satisfied I was happy with the work done. I do not like this new survey you ask questions like when selecting a employee at the dealership to work with- I just I was happy with the work done. I do not like this new survey you ask questions like when selecting a employee at the dealership to work with- I just took my car in to have it serviced I didn't pick anyone special. More
Always good service It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalt It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalty to his customers. Knows us by name! More