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Morris Cadillac Buick GMC

North Olmsted, OH

4.7
211 Reviews

26100 Lorain Rd

North Olmsted, OH

44070

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211 Reviews of Morris Cadillac Buick GMC

February 01, 2019

New car Had an excellent experience with the purchase of my new gmc truck. Ed explained everything in detail about the vehicle, he also explained about the se More

by Runner2381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
January 31, 2019

Fast and friendly They were timely and the waiting area was clean with refreshments and free WiFi. They also do a good job of being personable with me whenever I come i More

by draeki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
January 30, 2019

Service My experience with Morris Cadillac, Buick and GMC was professional,, speedy, friendly and excellent service. All work performed was completed in A tim More

by MaryFKopasek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren, Rolando, Jennifer Adams
January 05, 2019

Good experience This is my 5 th car from Morris. Very courteous and knowledgeable Sam was very helpful and treated me well. Worked with me until I got the price a More

by Babie2127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
January 02, 2019

We got what we wanted We went back to Morris because we had a great experience before with our salesman Mike. We went in looking for an Acadia Denali and even though it was More

by Toolguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Speck, Adam, Steve and Dean
Jan 02, 2019 -

Toolguy responded

I messed up and only gave them 1 star, I did edit my review to all 5's. My bad!!! They were awesome!!!

December 12, 2018

WORST LEASE EVER Returned leased vehicle, they parked it at Great Northern mall for 11 days till it was inspected. Full of scratches, will not return any calls. More

by tracie123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe (nice), Jeremy (rude), Adam Morris (Would not Return any calls), None of them returned any calls
Dec 13, 2018 -

Morris Cadillac Buick GMC responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (440) 777-7577 at your earliest convenience and ask for Rolando Yera. We hope to hear from you soon.

December 02, 2018

P.M. Service Came in for a scheduled service. Frendly greeting , In & out in a promised time. Very nice waiting area. Very friendly staff. Clean restroom & serice More

by Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Tackett
November 27, 2018

Oil change nightmare After my oil change, my daughter used the car. 10 minutes later she called and told me that car was smoking and oil was spilling out everywhere. The More

by bmw032694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nice guy at service desk
Dec 01, 2018 -

Morris Cadillac Buick GMC responded

We want all our clients to have a comfortable and stress-free experience. We do regret to hear that you had this experience with us. We are also thankful that your daughter was not on the freeway or a main road when this incident occurred and we are pleased that we could get someone out right away to tighten the oil filter. Please accept our apologies for this incident and we hope that we can be of service to you in the future.

November 08, 2018

EXCELLENT JOB If your out of town as I was it's a great place to take your car for service! They took me without an appointment and had my SUV done before the end More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
November 06, 2018

Oil change Scheduled oil change, was on time, greeted at my car, great service, took the time i was told, nice waiting area, good experience and easy to set up More

by Jsteffan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
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