Morrie's Grand Ledge Ford

I was having troulbe getting into a rebate site and Mr. Wright took care of my problem and I received my rebate. This was time out of his day, and something he didn't really have to do. Wright took care of my problem and I received my rebate. This was time out of his day, and something he didn't really have to do. More

I have leased or purchased more than 15 Ford vehicles over a 25 year period for myself or my spouse from five different dealerships prior to coming to Grand Ledge Ford, and can honestly say without a dou over a 25 year period for myself or my spouse from five different dealerships prior to coming to Grand Ledge Ford, and can honestly say without a doubt, my experience with Chris Collier and the Grand Ledge Ford team has been the most enjoyable to date. While recognizing that my 'Z'-Plan participant status may make certain elements of new car buying less stringent; it was the honest and accommodating nature of Chris and the Grand Ledge staff that made my recent lease a real pleasure. Their professionalism and timeliness made it possible for me trade-in and drive out in the same week, a first in 25 years. To say that I felt taken care-of, and valued is an understatement; and I would highly recommend to all perspective new car buyers to do yourself a favor; stop at Grand Ledge first, you won't be dissapointed. Regards, Ken Beach More

I needed new tires and found the Ford Rebate on-line. I had not considered getting the tires at a dealership, but decided to call. I had reviewed Consumer's Reports for tire ratings. I worked with Phil Wri had not considered getting the tires at a dealership, but decided to call. I had reviewed Consumer's Reports for tire ratings. I worked with Phil Wright. He checked into the tires I had decided on, but found they did not come in my tire size. He recommended a different tire which also had a good CR rating. He said they would beat any deal in town. They did, going so far as to check on the day I had the tires installed. The bill was actually less than the estimate. He helped with the rebate. When I was checking in he and the service manager measured the tread on my tires and said they didn't need replacing - an absolute surprise to me - a dealer trying to talk me out of a service. However, when I told them about the bulge in a front tire, they confirmed that was dangerous. We discussed replacing two tires but with the type I had it would be more than half of obtaining the four new tires. Tires were installed on schedule. In addition to the ordered service Tony Montesati performed a check on all of my cars systems. Julie BeVier checked me out quickly and was extremely pleasant. We have had our cars serviced here before and always had a positive experience. When I get ready to buy another car, I will come here first. More

Reason for visit: Dashboard brake warning light intermittent for two days, then constant; 170000 mile service on 1999 Taurus. Phil Wright had warned me at the 150000 mile checkup that my brake pads intermittent for two days, then constant; 170000 mile service on 1999 Taurus. Phil Wright had warned me at the 150000 mile checkup that my brake pads would need replacement this year and that the front end might need work. Phil told me about the Tire Event and rebate and I decided to get 4 new tires. Phil has always been good to work with; his writeups are quick - his estimates are usually right on target. When I come in on appointment, my car is examined quickly and callbacks on the problem are prompt. On the day in question, a leak in the brake lines was the culprit. Brake pads did need replacement, as well as rotors, and a tie rod needed replacement. I okayed all the work, and the work, except for the tire replacement, was done that day by Mike Fernholtz. The tires I wanted were not in stock there, so they were ordered and were done the next working day. I have never had any problem with any of the work done at Grand Ledge. Chris and Richard, the courtesy van drivers, got me to and from work - they are very pleasant and interesting to talk with, and they were always on time. The costs came in almost exactly as estimated, so there were no "gotchas". Julie checked me out very quickly. And Phil got online and did my tire rebate for me, and also got me a $40 brake service rebate which I did not know about. All in all, they treat me very well at Grand Ledge Ford, and when I hop in the car, I know that it has been fixed well and checked over thoroughly. More

The whole car buying experience is very scary for a first time buyer. But, walking into Grand Ledge Ford Lincoln they made me feel very comfortable. Starting with my inquiry on the Internet, the sales consul time buyer. But, walking into Grand Ledge Ford Lincoln they made me feel very comfortable. Starting with my inquiry on the Internet, the sales consultant, and finance manager made my car buying process very smooth! More

Had car for a week and totally took apart transmission and put back together and had to do it again. Very professional. Would check on car to see how it was coming and either call me back or put me on a s and put back together and had to do it again. Very professional. Would check on car to see how it was coming and either call me back or put me on a short hold while he checked. More

Phil went out of his way to take care of my transmission issue that I had purchased an extended warranty for. The company was only going to cover a 1 year reconditioned transmission. Phil sensed my disappoi issue that I had purchased an extended warranty for. The company was only going to cover a 1 year reconditioned transmission. Phil sensed my disappointment and called me the next day with the good news that I would get a 3 year warranted, 100,000 mile transmission. They also provided a rental car. The technition, Dave Schneider came in on Saturday to take care of my vehicle so I could get it back in a timely fashion. More

Had great experience working with Doreen and staff at Grand Ledge Ford. This is the first time I ever bought a Ford and, I'm so glad I had the expertise of Doreen at Grand Ledge Ford! Grand Ledge Ford. This is the first time I ever bought a Ford and, I'm so glad I had the expertise of Doreen at Grand Ledge Ford! More

we where very satisfied with the service and repair of our viechle, The service tech was helpful and resolved all of the issues we had with the viechle in a timely manner,I would recommend this dealership our viechle, The service tech was helpful and resolved all of the issues we had with the viechle in a timely manner,I would recommend this dealership to my family and friends. More