Mike took great care in helping me in an unanticipated situation. Cannot thank him enough.

They always work with me to get my car in for service quickly. When I arrive, the service department is always friendly and thorough. Everything is always checked and I never have to worry about future problems. And the prices are always very reasonable. I appreciate Morrie’s Grand Ledge so much that I have purchased my last two autos at their location. They and their people are A#1!!

Was disappointed in the service department front desk person (Chris Ruswinckel), seemingly ignoring me so I would go to another person at the desk for service which I did.(Mike Spencer) After seeing Mike - Chris immediately helped the person behind me. I told Mike I noticed what just happened.

I arrived at my appointment time and was checked in promptly. Checking in was quick. I spent a few minutes in the showroom and only had wait and was told that my vehicle was ready to go. In and out & on my way. Great experience.

We were extremely Happy with the attention to customer service we received from Jordan and Lindsay during our purchase of our Explorer. This is the third vehicle we have purchased and look forward to more

Explained the issues with my car, what it would take to fix the issues, and the estimated cost. Listened to my concerns. Kept me in the loop and treated respectfully.