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Morrie's Grand Ledge Ford
Grand Ledge, MI
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
February 10, 2012
This is a very good dealership. In the two years he has been there I have learned that Philip Wright's attitude is always helpful, not pushy, and has made the act of getting service not feel like a chore. been there I have learned that Philip Wright's attitude is always helpful, not pushy, and has made the act of getting service not feel like a chore. We can't always predict when something mechanical happens to our vehicles, and that is what happened yesterday, but I feel like Philip will get it done in the best way. The people involved in the mechanical fix in addition to Philip were Mechanic Tony Montesanti, Richard Snyder (the shuttle driver who drove me all the way home to East Lansing and came back to pick me up) and Mara White. Thanks! More
by mrmorrow
Employees Worked With
4, Tony Montesanti
February 08, 2012
I have thoroughly enjoyed bringing my car in to Grand Ledge Ford. We are a 3-Ford family and have been very pleased with the Sales and Service we have received here. Everyone is always polite and helpf Ledge Ford. We are a 3-Ford family and have been very pleased with the Sales and Service we have received here. Everyone is always polite and helpful and the service has been great. Thank you GL Ford ! More
by ReneeDG
Employees Worked With
Phil Wright, Josh Lund, Garrett Kramer, Julie Bevier
February 08, 2012
Dorene was good natured and tolerated me. She showed interest but not by any means pushy. The finance lady was very cordial and cared......never pushy and certainly cared and believed in the after prod interest but not by any means pushy. The finance lady was very cordial and cared......never pushy and certainly cared and believed in the after products that she was offering. More
by Diz1960
Employees Worked With
Dorene Fuller, Dorene Fuller
February 08, 2012
Ben is very knowledgeable and works hard for the sale. He keeps in touch with us and worked hard to help us and get us what we were looking for. We went back to Grand Legde even though we have moved beca He keeps in touch with us and worked hard to help us and get us what we were looking for. We went back to Grand Legde even though we have moved because we didn't receive good service at the Ford dealership closer to us. More
by Sherry Moore
Employees Worked With
Ben Croze, Ben Croze
February 08, 2012
Great service!! I told them I had to be at work by 9 am and they made sure to rush the oil change without dimishing the quality of sevice given. I made it to work by 8:50 am!! and they made sure to rush the oil change without dimishing the quality of sevice given. I made it to work by 8:50 am!! More
by speight1
Employees Worked With
Phil Wright, Garret Kromer, Josh Lund, Val Buck, Valerie Buck
February 07, 2012
Doreen worked very hard to find an Explorer with all the options I wanted. She kept in touch with me & researched all the ones I found on line that I liked. She even came in on her day off for the delivery options I wanted. She kept in touch with me & researched all the ones I found on line that I liked. She even came in on her day off for the delivery appointment! More
by Cholz1221
Employees Worked With
Doreen Fuller, Dorene Fuller
February 07, 2012
I recently purchased a 2012 Ford Fusion from Ben Croze and have to share that not only is the Dealership Steller, Ben Croze is a steller salesman and Judy (Finance Manager) went above and beyond to secure and have to share that not only is the Dealership Steller, Ben Croze is a steller salesman and Judy (Finance Manager) went above and beyond to secure the best financing! I have purchased Ford Vehicles for over 28 years from the Ann Arbor & Chelsea area and have never had such a positive experience as I had at Grand Ledge Ford. I had shared my interests, finances, and timeline and not only was heard, the level of detail that Ben and Judy provided throughout this experience were stellar - he always remembered exactly what I wanted and was honest about the reality of my expectations, worked with my timeline and in order for me to meet my goals he made recommendations in order to meet them. In my experience prior to Grand Ledge Ford and Ben Croze, I had always had a 'surprise' whether it was in the final numbers at signing or down payment needed always historically had a unwelcomed surprise. Everything was clear to me, all expecations were explained, and absolutely no surprises. I recommend this Dealership and Ben Croze to all my family, friends and those reading - absolutely steller! Thank you Grand Ledge Ford, Ben Croze and Judy (Finance Team)! More
by edend
Employees Worked With
Ben Croze & Judy (Finance Mgr), Ben Croze
February 06, 2012
The Quality of work was marked down because the complimentary carwash was not very good. They missed dirt on the back and the wheels. I expected a little more quality. Even though it was free. I di complimentary carwash was not very good. They missed dirt on the back and the wheels. I expected a little more quality. Even though it was free. I did not ask for it it, I was told they would give me a complimentary carwash. I expect it to be a quality job just like the rest of the paid services. Other than that Great Service so far. I did stop to get my car rewashed at a different place after leaving the dealership. It's a small thing but those are what keep me as a customer coming back. If you skimp an the small stuff how much is skimp on the big stuff that is just not discovered yet? More
by bemmlm
Employees Worked With
Phil Write Service Writer,Josh Lund & Garret Kromer Techs, Val Buck car washer Mara White Cashier, Valerie Buck
February 06, 2012
I have brought all of my vehicles to Grand Ledge Ford for service, including the Taurus that I use for work, and my personal Ford Mustang - which I recently traded in for a newer model Lincoln MKS! I will c service, including the Taurus that I use for work, and my personal Ford Mustang - which I recently traded in for a newer model Lincoln MKS! I will continue to bring my vehicles to GLF as they typically provide top notch service, and everyone that works there seems to have a great attitude. Want to give a shout-out to Kyler as well from service as he has been very helpful in previous visits. More
by nickjohn99
Employees Worked With
Philip Wright, Jon Snow
February 03, 2012
Jim does an awesome job of taking care of his customers. He makes sure you are completely satisfied with your work and shows great concern with your problems. He always works us in in a timely fashion. Eve He makes sure you are completely satisfied with your work and shows great concern with your problems. He always works us in in a timely fashion. Everyone that walks by you as you are waiting makes sure you are being taken care of and if you would like anything to drink More
by truman
Employees Worked With
Jim Satterlee
