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Morrie's Grand Ledge Ford
Grand Ledge, MI
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
June 16, 2012
Great customer service. Friendly staff. I had been to several other dealerships before going to Grand Ledge, and all the other dealers were only worried about making a SALE, not helping me stay in my bud several other dealerships before going to Grand Ledge, and all the other dealers were only worried about making a SALE, not helping me stay in my budget. Chris Collier was a great salesman. More
by tmyers1471
Employees Worked With
Laura Jordan
June 02, 2012
My second vehicle in two years purchased from Grand Ledge Ford, great selection, great prices, & great people. Ben Croze was very helpful. Will shop there again in the future. Ford, great selection, great prices, & great people. Ben Croze was very helpful. Will shop there again in the future. More
by Denny Cline
Employees Worked With
Ben Croze
May 31, 2012
I went to another dealership...and they really didn't want to sell me a car. I wasn't walking around looking at cars 3 mins when Steve came out to help. THe test drive was very informative and differen want to sell me a car. I wasn't walking around looking at cars 3 mins when Steve came out to help. THe test drive was very informative and different than any other I've experienced. There were many cars on the lot for me to look at, not just pictures in a book or on a computer screen. The discounts on my car, the pick-up at work, and the help with all the new electronics were all above and beyond what I ever had elsewhere. More
by Klomparens
May 22, 2012
On my first visit I spoke with Chris and he was very helpful and informative. He assisted me in narrowing down which car I wanted to buy and presented several options of vehicles that would fit my needs helpful and informative. He assisted me in narrowing down which car I wanted to buy and presented several options of vehicles that would fit my needs. On my return visit we were greeted by Steve Malenfant. He was very helpful in showing the vehicles we were interested in and very knowledgeable about the vehicles themselves. We test drove several vehicles and Steve was eager to take care of us. I'm very happy with the vehicle I selected and Steve made sure the vehicle was clean and ready to go. I would certainly do business with this dealership again. More
by cvantuyl
May 11, 2012
I came here to buy a new car. I ended up getting a 2010 Milan and feel like I got a great deal. I was very happy with the product and the price. My salesman Ross was also very nice. I do have some comp Milan and feel like I got a great deal. I was very happy with the product and the price. My salesman Ross was also very nice. I do have some complaints though. 1. They did not even bother to ask me what I wanted to do about my plate and just charged me for a new. By the time I was able to tell them I already had a plate it was to late. I felt this was lacking very much in customer service. 2. They pass you along to 3 different people to close a deal. First the salesman, then the manager to talk about price, then the business manager to fill out papers and such. This is where my complaint is. The woman, I can't remember her name is incredibly rude and I guess snobby is the best word. Her attitude almost made me walk out on the purchase and ruin it for my good salesman. She acted like I was nothing and her agenda was he most important thing in the world. She was very pushy about financing specifics when I told her I already had a bank lined up. The list could go on and on about her. I feel if you want to known for customer service then you need to have great service through the entire process. All in all I did buy my car and am happy with the product. More
by Zachriley
Employees Worked With
Ross ford
April 24, 2012
Very friendly staff and easy to work with. My sales consultant, Steven Malenfont, was excellent and really knew his product. I would recommend Grand Ledge Ford to anyone looking for a new or used car. consultant, Steven Malenfont, was excellent and really knew his product. I would recommend Grand Ledge Ford to anyone looking for a new or used car. More
by jason3814
Employees Worked With
Mike Carr
April 06, 2012
I am very happy with the service I received- I had an oil change and service and found out I had to have new tires, which were quickly ordered for me at a good price. They even washed my car for me! I would change and service and found out I had to have new tires, which were quickly ordered for me at a good price. They even washed my car for me! I would recommend others use this dealership for service. More
by Rizzo Maitland
March 30, 2012
When I made the decision to buy Ford, I knew I was going to Grand Ledge Ford, because of past experience. Dealing with Sidney Waldrop was a pleasure. He went to the effort to find the truck of my dreams. Ev to Grand Ledge Ford, because of past experience. Dealing with Sidney Waldrop was a pleasure. He went to the effort to find the truck of my dreams. Every day that I drive "Ruby" I think of the experience with the folks at Grand Ledge Ford and it makes me smile. I made the right choice and will continue to make them the first and only choice for sales and service. More
by ellen
Employees Worked With
Laura Jordan
March 28, 2012
Very informative, helpful, friendly. No hard sell, pushiness or hidden charges! Worked hard to get vehicle from another dealership the next day. Entire process was very easy and efficient pushiness or hidden charges! Worked hard to get vehicle from another dealership the next day. Entire process was very easy and efficient More
by Pajan
Employees Worked With
Laura Jordan
