
Morrie's Grand Ledge Ford
Grand Ledge, MI
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Our car broke down on the way home from vacation on a Sunday afternoon. Not being from the area the towing company recommended we take the vehicle to Grand Ledge Ford. They let us leave our camper on t Sunday afternoon. Not being from the area the towing company recommended we take the vehicle to Grand Ledge Ford. They let us leave our camper on their property during the two days it took to evaluate and correct the issue with my truck. During that time they kept me up-to-date, answered all questions I had, and addressed all concerns I had. And they waited a little past closing for me to pick up the vehicle on the day it was ready. It was a very good experience. More
Ross was a great saleman, there was no pressure from him the decision was all ours, he was very knowledgable and just made the whole experiance the best i ever had, other dealers came off very pushy but not the decision was all ours, he was very knowledgable and just made the whole experiance the best i ever had, other dealers came off very pushy but not at grandledge ford very great staff, judy was so nice and was very amazing in the help in financing out new car thank you so much both of you we will be telling every one about you. More
Wednesday I bought my second Ford Fusion from Grand Ledge Ford and Sid Waldrop. My first purchase, that I loved, was totalled in an accident last month. When I reached out to GL Ford to help me through the Ford and Sid Waldrop. My first purchase, that I loved, was totalled in an accident last month. When I reached out to GL Ford to help me through the red tape of auto insurers, they went above and beyond! Just a phone call got the ball rolling and once the insurance company paid up on the current loan, they went into overdrive and I had my car in 24 hours with more than favorable terms and options. Thank you Sid, Charlie and Judy - you made a difficult time for me easy to maneuver. I love my new car as much if not more than the 2011 model. I tell all my friends if they want a car there is no place else to go to buy one but Grand Ledge Ford! Friendly,kind,caring - and the service is great. More
GLF was an overall excellent experience, beginning right when I walked out the door and continuing now, after my purchase. They made me feel very comfortable and gave me no pressure to purchase. There were when I walked out the door and continuing now, after my purchase. They made me feel very comfortable and gave me no pressure to purchase. There were many vehicles to choose from and they helped me make the best choice for me. Chris was an excellent representative to work with because he was very friendly and focused on helping me choose the best vehicle with my criteria. I walked out of the dealership thrilled with my purchase and have been happy with it ever since. Grand Ledge Ford provided the best experience for me and I know they will for you. More
Our sales experience was exceptional. We were treated like family instead of just a customer. Judy, Ben, and Mike could not have improved our experience. like family instead of just a customer. Judy, Ben, and Mike could not have improved our experience. More
I had a bad experience the first time I was here when I bought my car. to make it right I was offered a free car detailing. I was very happy with the offer. It was a fair response for what happened to me o bought my car. to make it right I was offered a free car detailing. I was very happy with the offer. It was a fair response for what happened to me on my first visit. I do believe that it was a fluke. Although the thought was there the actual detailing was sub par. The seats were not cleaned but the car was vacuumed and whipped down. I am very happy with the effort put out from the customer service manager. I just don't recommend them for car detailing. -Satisfied customer. More
The result of the extensive body repair returned my Edge to like new condition. Appreciated notification of status during repair. All employees were courteous and helpful. Nice job. to like new condition. Appreciated notification of status during repair. All employees were courteous and helpful. Nice job. More
Great customer service. Friendly staff. I had been to several other dealerships before going to Grand Ledge, and all the other dealers were only worried about making a SALE, not helping me stay in my bud several other dealerships before going to Grand Ledge, and all the other dealers were only worried about making a SALE, not helping me stay in my budget. Chris Collier was a great salesman. More
My second vehicle in two years purchased from Grand Ledge Ford, great selection, great prices, & great people. Ben Croze was very helpful. Will shop there again in the future. Ford, great selection, great prices, & great people. Ben Croze was very helpful. Will shop there again in the future. More
I went to another dealership...and they really didn't want to sell me a car. I wasn't walking around looking at cars 3 mins when Steve came out to help. THe test drive was very informative and differen want to sell me a car. I wasn't walking around looking at cars 3 mins when Steve came out to help. THe test drive was very informative and different than any other I've experienced. There were many cars on the lot for me to look at, not just pictures in a book or on a computer screen. The discounts on my car, the pick-up at work, and the help with all the new electronics were all above and beyond what I ever had elsewhere. More