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Morrie's Grand Ledge Ford

Grand Ledge, MI

4.8
1,281 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

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Showing 1,281 reviews

August 05, 2012

Our car broke down on the way home from vacation on a Sunday afternoon. Not being from the area the towing company recommended we take the vehicle to Grand Ledge Ford. They let us leave our camper on t More

by gryniewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Germain
Aug 08, 2012 -

Morrie's Grand Ledge Ford responded

I am happy that we got you back on the road! Thanks so much for the kind note. -Marianne Cox, Customer Relations Manager

July 15, 2012

Ross was a great saleman, there was no pressure from him the decision was all ours, he was very knowledgable and just made the whole experiance the best i ever had, other dealers came off very pushy but not More

by edwards2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2012 -

Morrie's Grand Ledge Ford responded

Thanks so much for the compliments on Ross and Judy.I hope you are enjoying the new car, and will visit our service department as well. Thanks again, Charlie Jeffrey, General Sales Manager

July 12, 2012

Wednesday I bought my second Ford Fusion from Grand Ledge Ford and Sid Waldrop. My first purchase, that I loved, was totalled in an accident last month. When I reached out to GL Ford to help me through the More

by kathleenryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2012 -

Morrie's Grand Ledge Ford responded

We were so relieved you weren't seriously hurt in your accident, Kathleen. A true testament to Ford's commitment to safety! Enjoy the new ride. Charlie Jeffrey, General Sales Manager

July 08, 2012

GLF was an overall excellent experience, beginning right when I walked out the door and continuing now, after my purchase. They made me feel very comfortable and gave me no pressure to purchase. There were More

by Clark8310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr
Jul 18, 2012 -

Morrie's Grand Ledge Ford responded

Every day we are committed to providing the best possible experience for our customers, and we appreciate you taking the time to give us this feedback. Thank you for your business. Charlie Jeffrey, General Sales Manager

July 03, 2012

Our sales experience was exceptional. We were treated like family instead of just a customer. Judy, Ben, and Mike could not have improved our experience. More

by EWest5225
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Ben Croze
Jul 18, 2012 -

Morrie's Grand Ledge Ford responded

Thanks for your loyalty Elaine. We appreciate it. Hope you are enjoying the new car! Charlie Jeffrey, General Sales Manager

July 03, 2012

I had a bad experience the first time I was here when I bought my car. to make it right I was offered a free car detailing. I was very happy with the offer. It was a fair response for what happened to me o More

by zachrileykelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Cox
Jul 18, 2012 -

Morrie's Grand Ledge Ford responded

It's true we don't do full detailing as a business here. Our pre-owned inventory is sent out to professional detail shops before being put on our lot for sale, and our in house staff completes a light detail before delivery. I'm sorry the job wasn't up to your specs. I'd be happy to try again at your next oil change. Give me a call. Marianne Cox, Customer Relations Manager

June 16, 2012

The result of the extensive body repair returned my Edge to like new condition. Appreciated notification of status during repair. All employees were courteous and helpful. Nice job. More

by Donvandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 16, 2012

Great customer service. Friendly staff. I had been to several other dealerships before going to Grand Ledge, and all the other dealers were only worried about making a SALE, not helping me stay in my bud More

by tmyers1471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan
June 02, 2012

My second vehicle in two years purchased from Grand Ledge Ford, great selection, great prices, & great people. Ben Croze was very helpful. Will shop there again in the future. More

by Denny Cline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Croze
May 31, 2012

I went to another dealership...and they really didn't want to sell me a car. I wasn't walking around looking at cars 3 mins when Steve came out to help. THe test drive was very informative and differen More

by Klomparens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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