Morrie's Grand Ledge Ford
Grand Ledge, MI
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Very friendly staff and easy to work with. My sales consultant, Steven Malenfont, was excellent and really knew his product. I would recommend Grand Ledge Ford to anyone looking for a new or used car. consultant, Steven Malenfont, was excellent and really knew his product. I would recommend Grand Ledge Ford to anyone looking for a new or used car. More
I am very happy with the service I received- I had an oil change and service and found out I had to have new tires, which were quickly ordered for me at a good price. They even washed my car for me! I would change and service and found out I had to have new tires, which were quickly ordered for me at a good price. They even washed my car for me! I would recommend others use this dealership for service. More
When I made the decision to buy Ford, I knew I was going to Grand Ledge Ford, because of past experience. Dealing with Sidney Waldrop was a pleasure. He went to the effort to find the truck of my dreams. Ev to Grand Ledge Ford, because of past experience. Dealing with Sidney Waldrop was a pleasure. He went to the effort to find the truck of my dreams. Every day that I drive "Ruby" I think of the experience with the folks at Grand Ledge Ford and it makes me smile. I made the right choice and will continue to make them the first and only choice for sales and service. More
Very informative, helpful, friendly. No hard sell, pushiness or hidden charges! Worked hard to get vehicle from another dealership the next day. Entire process was very easy and efficient pushiness or hidden charges! Worked hard to get vehicle from another dealership the next day. Entire process was very easy and efficient More
I was a first time buyer with little established credit between undergraduate and graduate school looking for a new vehicle. Like many people in my position I was a little lost especially with all the "de between undergraduate and graduate school looking for a new vehicle. Like many people in my position I was a little lost especially with all the "deals" I was hearing about from other other dealerships. After visiting several other places I finally made my was to Grand Ledge Ford. From the moment I walked in the dealership, to when I drove off the lot in my new 2012 Ford Focus, I felt like they had my best interest at heart and where going to do whatever why possibly could to make things work for me. Rather then felling like I was "being worked" like at other dealerships, I felt like the team at Grand Ledge Ford were working FOR ME. I would defiantly recommend them to anyone in the market for a new or used vehicle, I know when its time for my next vehicle I will be making a trip back to them. More
Sidney was very friendly and courteous. He was committed to the sale and even came in on his day off to ensure that I received what I wanted. Thank you, to the sale and even came in on his day off to ensure that I received what I wanted. Thank you, More
We have purchased several cars and all service has been done here for 8-9 years. Our recommendation is on all levels. We appreciate the followup courtesy calls. One car,(not a Ford, purchased from a famil done here for 8-9 years. Our recommendation is on all levels. We appreciate the followup courtesy calls. One car,(not a Ford, purchased from a family member) was also serviced each time there. The atmosphere is always good. We just purchased another car from Mac a couple of weeks ago so that speaks for itsself. More
I bought my Ford F150 at Grand Ledge Ford in 2010 and it was an overall great experience. Of course, the proof of a good dealership is in the service offered after the sale. The Service department exceeds m was an overall great experience. Of course, the proof of a good dealership is in the service offered after the sale. The Service department exceeds my expectations each time I visit, which is quite often since I put a lot of miles on my truck. The staff, specifically those mentioned above, are helpful, friendly and accommodating of me and my schedule. Items that I generally would not take the time to deal with such as reward points and rebates, they see to it that I receive those perks and what a nice bonus that is. In this day and age where service after the sale is a rarity, I can not tell you how refreshing this experience is and how it renews my hope that there are still some businesses/people in the world who put a value on honoring the committment of taking care of the customer. This is why I buy Fords, because I feel this company shares my values and this dealership does not disapoint. Great, great experience that likely would not be as apparent without Phil, Mike and Julie's personal committment. Scott Fisher More