Morrie's Grand Ledge Ford

Mike Lane was great to work with. If you are near this dealership and want someone who will listen to you as well as be honest, hardworking and no presaure kind of guy...Mike is it. dealership and want someone who will listen to you as well as be honest, hardworking and no presaure kind of guy...Mike is it. More

While looking for a vehicle, I was having a difficult time finding one I liked at a dealership I could trust. When I was referred to Charlie Jeffrey, whom found me a wonderful vehicle at an acceptable pr time finding one I liked at a dealership I could trust. When I was referred to Charlie Jeffrey, whom found me a wonderful vehicle at an acceptable price. I wasn't entirely sold on the vehicle at first, but after he talked me through the features and we discussed the safety ratings, I was sold. The day I went to sign the papers I wasn't sure what to expect. The whole team at Grand Ledge Ford and Lincoln were incredibly friendly, especially at the end of a work day, and made the process quick and painless. They had the vehicle ready to be driven, and all paperwork set to go, as well. Laura talked me through all the financial aspects of my vehicle and was fully ready for all questions I had, and gave me great things to think about with costs and warranties. After signing the papers, Mike Lane walked me through the manual of my vehicle, and gave me a ton of helpful information and sincerely expressed to get ahold of him if ever a question arose. He then showed me how to work all buttons, and aspects of my vehicle so that I was fully aware of how everything worked. The team at Grand Ledge Ford did a great job and made the whole process very easy. They did all the leg work, so that I could focus on being happy with my purchase. I feel my money was well spent, I love my vehicle, and enjoyed the phone calls and emails congratulating me on my vehicle, and to express the team is still willing to help for the life of my vehicle. This Dealership is wonderful, and the celebratory bell ringing to celebrate was just the icing on the cake! More

We went to 5 dealerships to purchase a new car. Grand Ledge Ford gave us excellent information, took the time to answer all questions, and kept us updated on hybrids arriving at the dealership to see an Ledge Ford gave us excellent information, took the time to answer all questions, and kept us updated on hybrids arriving at the dealership to see and test drive. Throughout, there was no pressure from Ben. He was patient and helpful. We knew we would receive very good service from him. At the same time, the sales manager and service department managers both took the time to meet us. Our experience was professionally handled with a sense of friendliness and personal interest. More

I had to bring in my car for a recall. Julie was a great help in setting up my appointment. The service at this dealership was excellent! help in setting up my appointment. The service at this dealership was excellent! More

Thank you Doreen Fuller for another great experience. This is my second lease and both sales and service have been top notch. This organization, in my opinion, knows how to treat their customers. The w This is my second lease and both sales and service have been top notch. This organization, in my opinion, knows how to treat their customers. The whole experience is what I expect it to be. Thank you. More

Grand Ledge Ford was great to work with. Dorene Fuller made car buying fun. No high pressure sales tactics - she was informative, clear, responsive and knowledgeable. Everyone I had contact with at Gran made car buying fun. No high pressure sales tactics - she was informative, clear, responsive and knowledgeable. Everyone I had contact with at Grand Ledge Ford was super friendly and seemed genuinely grateful for my business. I would recommend Grand Ledge Ford without hesitation. More

Mike Lane from Grand Ledge Ford made my car purchase a positive experience from beginning to end. He listened to what I wanted and thoroughly explained all my options. He found the perfect car for me and positive experience from beginning to end. He listened to what I wanted and thoroughly explained all my options. He found the perfect car for me and had it at the dealership the next day. Mike is proficient and professional to work with, and Grand Ledge Ford is a First-Class Dealership. Five stars for sure!! More

We wanted to purchase a new 2013 Ford Explorer. From what we had read and compared, we felt the Explorer was right for us. We were greeted very quickly as we enter the lot by Mike Lane. Mike was extre what we had read and compared, we felt the Explorer was right for us. We were greeted very quickly as we enter the lot by Mike Lane. Mike was extremely friendly, helpful, knowledgeable, and we were so impressed right away. He was great at giving us the information that we needed with out the preasure that sometimes comes with the sterotypical "car salesman". He let the car speak for itself by showing us all the great features! Wow! When we came back to close the deal he had everything prepared and within a short time we had our new car. He even offered to come to our house if we had trouble setting up the garage door opener. Of course because of the great help from the manual he didn't need to. A few months later our son's girlfriend wanted to get a new (used) car and we sent them to Mike. He was such a great help and got her into a wonderful car at a great price. She was and is so happy with her choice as we are! Thanks again Grand Ledge Ford and Mike Lane. We will be back for other purchases as needed and will be sending other friends and family your way as well! Very satisfied customers, Kevin and Denise Harrell More