Back

Morrie's Grand Ledge Ford

Grand Ledge, MI

4.8
1,281 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

Directions

By Type

Showing 1,281 reviews

May 09, 2013

After searching at 2 other dealerships I decided to give Grand Ledge Ford a look as we had purchased our 2 previous vehicles at GLF and had good buying experiences there and they had treated us right all t More

by nglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Natalie! It's our job every day to make experiences such as yours happen, and sometimes we forget just how special it can be for the customer. Thank you for taking the time to tell your story! -Jill Borgeson Digital Marketing Manager

May 01, 2013

I am writing about my experience at Grand Ledge Ford. I was assisted by Steve Malenfant, and was very pleased with the service we recieved. He was very helpful, friendly and knowledgeable about the vehicle More

by cdcdlotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Steve! We expect your high level of satisfaction will continue with our service department, and look forward to seeing you around! Enjoy the truck! -Jill Borgeson Digital Marketing Manager

April 30, 2013

Worked with Natalie D'Alfonso. Purchased new model C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and respons More

by JackAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your patience and understanding as the first ENERGI customer we had! It's been a learning process but we are ready! I hope you are enjoying this great new technology from Ford. We are certainly excited about it. -Jill Borgeson Digital Marketing Manager

April 27, 2013

We had a great experience with our salesman, Jim H. When Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly re More

by JoeBorgstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words, Joe. We really cultivate a team atmosphere to make transitions between consultants seamless when it has to happen! -Jill Borgeson Digital Marketing Manager

April 22, 2013

I have given these ratings because on all the visits to grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales pe More

by JulieHolbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about our staff, Julie, particularly Jim. We appreciate your loyalty! Congrats on the new Focus. -Jill Borgeson Digital Marketing Manager

April 11, 2013

Sales person: Ben Croze. I rate him Great as he came Sales person: Ben Croze. I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in More

by JT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Croze
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Ben. He lives close by and is always willing to meet his customers when he can! -Jill Borgeson Digital Marketing Manager

April 09, 2013

Natalie was extremely easy to work with. I would recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford. More

by Alice1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie D'Alfonso
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Hi Alice, Thank you for your kind words about Natalie, and thank you for your business! -Jill Borgeson Digital Marketing Manager

April 05, 2013

We were very pleasantly surprised with this dealership. They brought the truck to our house for the test drive and to see if it would fit on our garage. We never felt pressured on anything. When we went t More

by JGBurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Jim and Laura. Everyone always says they treat their customers like family, but we really live and breathe that philosophy every day to make your experience memorable and fun. -Jill Borgeson Digital Marketing Manager

April 03, 2013

Jim Himebaugh was very knowledgable about the products we were interested in and was able to answer all our questions. That is very important to us as we have been to many dealers were the sales staff could More

by dstem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words for Jim. He's a bit of a nerd with his vast knowledge, but it is definitely appreciated by our customers when they are navigating all the choices out there. Thank you for your loyalty. Our service department is integral to the operation, and we are very proud of that team! -Jill Borgeson Digital Marketing Manager

March 30, 2013

I couldn't believe the knowledge that Natalie had on Ford Trucks. She was extremely helpful and great personality. Would totally recommend her. In fact, everyone at Grand Ledge Ford and Lincoln were More

by Saphire2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Natalie is our truck expert and we are so happy you got to take advantage of that! Thanks for your business and the kind words! -Jill Borgeson Digital Marketing Manager

...
88
...