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Morrie's Grand Ledge Ford

Grand Ledge, MI

4.8
1,274 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

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Showing 1,274 reviews

June 14, 2013

Very glad we made the trip out to Grand Ledge Ford from Howell, Michigan. You had a big selection of the Ford Escapes that we were looking for. Ben was very nice and good to work with and Judy explained More

by sniggles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Croze
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for giving us the opportunity! We know you passed a few dealerships on your way, and we really value that you came all the way to Grand Ledge. Thank you for the kind words about Ben and Judy, and enjoy the new Escape! -Jill Borgeson Digital Marketing Manager

June 09, 2013

This was our 3rd new purchase from this dealership, Ben Croze was our sales rep the first 2 times however he was busy so Jim Himebaugh and Ben teamed up and made our purchase super easy. More

by ctreach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Croze, Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your loyalty Christopher! And thank you for your kind words about Ben and Jim. We really nurture the team environment to make experiences like yours seamless! -Jill Borgeson Digital Marketing Manager

May 22, 2013

My experience with Grand Ledge Ford was extremely pleasant. Jim Himebaugh was very helpful, and I never felt like he was trying to 'sell' me on a vehicle. He even went the extra step to have a pins More

by al78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for taking the time to write about your experience, and Jim Himebaugh in particular! He's a stickler for details! Enjoy the new car! We can't wait to see you in service for your first oil change. -Jill Borgeson Digital Marketing Manager

May 09, 2013

After searching at 2 other dealerships I decided to give Grand Ledge Ford a look as we had purchased our 2 previous vehicles at GLF and had good buying experiences there and they had treated us right all t More

by nglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Natalie! It's our job every day to make experiences such as yours happen, and sometimes we forget just how special it can be for the customer. Thank you for taking the time to tell your story! -Jill Borgeson Digital Marketing Manager

May 01, 2013

I am writing about my experience at Grand Ledge Ford. I was assisted by Steve Malenfant, and was very pleased with the service we recieved. He was very helpful, friendly and knowledgeable about the vehicle More

by cdcdlotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Steve! We expect your high level of satisfaction will continue with our service department, and look forward to seeing you around! Enjoy the truck! -Jill Borgeson Digital Marketing Manager

April 30, 2013

Worked with Natalie D'Alfonso. Purchased new model C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and respons More

by JackAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your patience and understanding as the first ENERGI customer we had! It's been a learning process but we are ready! I hope you are enjoying this great new technology from Ford. We are certainly excited about it. -Jill Borgeson Digital Marketing Manager

April 27, 2013

We had a great experience with our salesman, Jim H. When Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly re More

by JoeBorgstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words, Joe. We really cultivate a team atmosphere to make transitions between consultants seamless when it has to happen! -Jill Borgeson Digital Marketing Manager

April 22, 2013

I have given these ratings because on all the visits to grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales pe More

by JulieHolbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about our staff, Julie, particularly Jim. We appreciate your loyalty! Congrats on the new Focus. -Jill Borgeson Digital Marketing Manager

April 11, 2013

Sales person: Ben Croze. I rate him Great as he came Sales person: Ben Croze. I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in More

by JT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Croze
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Ben. He lives close by and is always willing to meet his customers when he can! -Jill Borgeson Digital Marketing Manager

April 09, 2013

Natalie was extremely easy to work with. I would recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford. More

by Alice1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie D'Alfonso
Jun 19, 2013 -

Morrie's Grand Ledge Ford responded

Hi Alice, Thank you for your kind words about Natalie, and thank you for your business! -Jill Borgeson Digital Marketing Manager

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