Morrie's Grand Ledge Ford

Worked with Natalie D'Alfonso. Purchased new model C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and respons C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and responsible. Followed up on everything. Also, dealer seemed to be preparing well for work on new hybrids. More

We had a great experience with our salesman, Jim H. When Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly re Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly recommend. More

I have given these ratings because on all the visits to grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales pe grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales person Jim Himebaugh was great! He made the experience very positive. I will go back to Grand Ledge Ford again and I will tell anyone I know who is looking for a car to look at Grand Ledge Ford. More

Sales person: Ben Croze. I rate him Great as he came Sales person: Ben Croze. I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in Sales person: Ben Croze. I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in many ways and at no time did I feel pressured to purchase. Ben provided great customer service. I would buy from him again. More

Natalie was extremely easy to work with. I would recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford. recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford. More

We were very pleasantly surprised with this dealership. They brought the truck to our house for the test drive and to see if it would fit on our garage. We never felt pressured on anything. When we went t They brought the truck to our house for the test drive and to see if it would fit on our garage. We never felt pressured on anything. When we went to the dealership to do the paper work everyone was so friendly. We asked for a couple of things to be done on the truck, which is a used one, and it was no problem and no extra charge. We dealing with the loan person there was no pressure to get any of the extra stuff, like the extended warranty. Never pushed to put more money down. It was THE best truck buying experience we have ever been through. We will definitely recommend this dealership and our salesman Jim Himebaugh to others. More

Jim Himebaugh was very knowledgable about the products we were interested in and was able to answer all our questions. That is very important to us as we have been to many dealers were the sales staff could were interested in and was able to answer all our questions. That is very important to us as we have been to many dealers were the sales staff could not. The customer service staff goes above and beyond to assure our comfort and that our needs are met. We also have a Ford F150 truck and service on that vehicle has been expert. More

I couldn't believe the knowledge that Natalie had on Ford Trucks. She was extremely helpful and great personality. Would totally recommend her. In fact, everyone at Grand Ledge Ford and Lincoln were Ford Trucks. She was extremely helpful and great personality. Would totally recommend her. In fact, everyone at Grand Ledge Ford and Lincoln were extremely friendly and helpful. The atmosphere made you want to smile and we walked out with a big smile on our face. More

Prior to arriving to the dealership I was quite nervous to make such an expensive purchase. When we were first greeted by Natalie D'Alfonso suddenly I wasn't quite as scared. She had such a calm and frie to make such an expensive purchase. When we were first greeted by Natalie D'Alfonso suddenly I wasn't quite as scared. She had such a calm and friendly demeanor and really listened to what we were looking for and wanted. She put a lot of time into finding a vehicle in stock that had just what said we wanted. When we were looking at the Escape and out on a test drive, she was very thorough in all the features and expressed a lot of concern that it was up to our expectations. When we agreed on a deal, it was amazing how so many of the other sales associates and managers stopped by to congratulate us. The entire place felt like a family and never once did we feel pressured. They definitely exceeded my expectations for a dealer and I would highly recommend! More

Everyone we worked with at Grand Ledge Ford went the extra mile to help us in the selection and purchase of our new Ford Explorer! extra mile to help us in the selection and purchase of our new Ford Explorer! More