Morrie's Grand Ledge Ford

This was my first experience with Grand Ledge Ford. I was greeted by very friendly staff and entire encounter remained very enjoyable. Ron McInnis is exceptional in his approach to customers. I found R was greeted by very friendly staff and entire encounter remained very enjoyable. Ron McInnis is exceptional in his approach to customers. I found Ron to be very down to earth and honest in everything he shared with us. We did find a repair needing to be done after taking possession of our 2012 Explorer. We felt the keyless entry pad on the driver door was dysfunctional at the time of purchase, however did not discover until 3 days after ownership. When I brought this to Ron and explained our feelings, he (without question) took care of this for us and the $106 we were told this would cost us was erased and will be repaired at no cost to us. This gives new meaning to "customer service"!! Great job Ron, the auto world needs more folks like you!! More

Realized after I had bought the vehicle and left the dealership that there was a small chip in the windshield, when I came back to the dealership Ron was able to get it fixed with no cost to me. Thanks dealership that there was a small chip in the windshield, when I came back to the dealership Ron was able to get it fixed with no cost to me. Thanks Ron! More

I went in looking for a new car. Ron was really helpful and found me the perfect car. He didn't try to push something on me that I didn't want. I would recommend him to anyone who is looking to buy a new c and found me the perfect car. He didn't try to push something on me that I didn't want. I would recommend him to anyone who is looking to buy a new car. More

Natalie, was very understanding when my dad purchased his 2012 Ford F-150 4x4. I have kept in contact with Natalie, after dad passed away. I trades his vehicle in for a 2013 Ford Escape. I love it!!!! Na 2012 Ford F-150 4x4. I have kept in contact with Natalie, after dad passed away. I trades his vehicle in for a 2013 Ford Escape. I love it!!!! Natalie was very thorough and very nice. Will do business with her again. While returning to the dealership, I feel as though I am royalty. Its a very nice feeling. Thanks Natalie. More

Went in after several phone conversations over a two week period while waiting for my insurance company to make a decision on totaling or repairing my car. Once the decision was made I met with Rob and he to period while waiting for my insurance company to make a decision on totaling or repairing my car. Once the decision was made I met with Rob and he took me out for a drive in the car I had been looking at. Rob sat down with me gathered the information he needed and went to work. After a short time Rob let me know that I got the car I wanted. Rob even came to pick me up at the rental car place once I returned the rental I was driving. Rob took the time to program the SYNC feature with my phone, he also programmed my keyless entry with the code of my choice. I set out to purchase a vehicle today and thanks to Rob Beckwith and the Grand Ledge Ford team I went home with my new car! Thank you very much! Janet M, Lansing, MI More

Rob found the perfect car that I liked and that met my needs. I would reccommend him & Grand Ledge Ford to anyone needing a car! needs. I would reccommend him & Grand Ledge Ford to anyone needing a car! More

We decided to replace an older Explorer with a newer SUV, and having owned several Ford & Lincoln vehicles we visited Grand Ledge Ford/Lincoln. We have been very pleased with the work the service department and having owned several Ford & Lincoln vehicles we visited Grand Ledge Ford/Lincoln. We have been very pleased with the work the service department had performed on our vehicles in the past, and are equally pleased with our most recent experience with the sales and finance staff. Rob McInnis was very helpful and accommodating as we test drove several vehicles over the course of a few weeks. He kept us apprised of vehicles on the lot and was a pleasure to work with as we made our choice. Joel Conn was also very knowledgeable and easy to work with in finalizing the transaction. The dealership had a wide selection of vehicles at very competitive prices. We enjoyed working with everyone involved in assisting us to find just the right certified vehicle at a price we are pleased with. More

After searching the greater Grand Rapids area for several new car models, we noticed the large selection and very competitve pricing at Grand Ledge Ford through the internet. As soon as we arrived we were m new car models, we noticed the large selection and very competitve pricing at Grand Ledge Ford through the internet. As soon as we arrived we were met in the lot by Ron McInnis who immediatly gave us his full attention and helped us for several hours throughout the process of purchasing a new Ford Taurus. Both Ron and Joel Conn (financing ) made the normally long process of purchasing a new car, a freindly and seamless process. Both my wife and I would highly reccomend not only them but the entire Grand Ledge Ford team to anyone looking to purchase a vehicle anytime in the future. More

We were very impressed by the customer service we received. Everyone was very attentive. We walked away believing we were given a great deal on our Ford Flex (all wheel drive). Thank you received. Everyone was very attentive. We walked away believing we were given a great deal on our Ford Flex (all wheel drive). Thank you More

My husband Alex and I came from Illinois to purchase a Ford Fusion. There were 5 sitting on the lot, 3 new and 2 used. The dealer had the best selection even though it was 5 hours away from us. Rob was Ford Fusion. There were 5 sitting on the lot, 3 new and 2 used. The dealer had the best selection even though it was 5 hours away from us. Rob was very nice and not pushy to have us by a car even though we were not local. More