Morrie's Grand Ledge Ford

new fusion We went in to look at a specific car not just a certin model. Rob looked until he found it. I have had some dealers show me what they want to sell-not We went in to look at a specific car not just a certin model. Rob looked until he found it. I have had some dealers show me what they want to sell-not what I want to buy. Not in this case Rob found the car showed it to us(buy the way it was raining and they pulled it inside) and did not try to point us at the"right car"just the one we wanted. thanks More

Ron was very patient and helpful with the entire process. He got us a great deal on our new Chevy Spark and we had a great time doing business with him. I would definitely recommend him to anyone looking t He got us a great deal on our new Chevy Spark and we had a great time doing business with him. I would definitely recommend him to anyone looking to buy a new or used car. He made the process very easy and straightforward and we are very thankful to him and the whole team at Grand Ledge Ford. Also we love Cosmo. More

This was the first time my husband and I have went car shopping. We first went to Sundance, another car dealership down the road from Grand Ledge Ford. We had an awful experience at Sundance and left feel shopping. We first went to Sundance, another car dealership down the road from Grand Ledge Ford. We had an awful experience at Sundance and left feeling kind of discouraged and surprised by the lack of interest we experienced from the sales consultant there. It was around 8:45 pm that we left and as we passed Grand Ledge Ford, I said that we should stop and see if they were open and had a Ford Focus that we could test drive the next day. I felt bad coming in so close to their closing at 9 pm and so just wanted to make it real quick. Ron McInnis, a Sales Consultant there, greeted us with a smile and helped us out right away. He spoke with us about their inventory and really listened to what we were saying. He even stayed after 9 to finish talking with us and took us out back to show us a couple of the cars on their lot. Basically, he really tried to meet our needs and actually seemed like he wanted our business, something that Sundance did not. We were really grateful that we stopped there and left feeling pretty excited. We came back the next day to test drive a used 2011 Ford Focus. It was a recent trade-in the dealership received and so Ron did his best to make sure it was cleaned out before we got in it. He asked us something along the lines of, "Is there anything I can do for you?" in regards to selling us the car. I asked to have a new windshield because there was a small crack in it. Done. Then he had it sent in to be cleaned and detailed right away so that we could drive it off the lot that weekend. He just went the extra mile to really meet our needs and address all the concerns we had. Ron is an extremely friendly and funny guy and it was a pleasure doing business with him. Joel Conn did most of the paperwork for us and was very polite and friendly as well. We have to replace our other car within the year as well and we will definitely be approaching this dealership when that time comes. More

We recently bought a new Super Duty pick-up from Ron McInnis. He was very helpful in the transaction and even came in on his day off to complete the paperwork. He took his time and explained the working McInnis. He was very helpful in the transaction and even came in on his day off to complete the paperwork. He took his time and explained the workings of the truck and it's accessories. The entire staff we worked with was polite and helpful. The showroom and facilities were extremely clean and they had a very good selection of trucks to choose from. Even though we live an hour away we would come back here to purchase again in the future. That, in itself explains the high rating we gave Ron and experience of purchasing a new vehicle so very far from home. More

We have a 2013 Ford Escape that we purchased from Grand Ledge Ford March of 2013. Our experience there has always been great. Nate is a great service writer, very polite, explains everything well. Ledge Ford March of 2013. Our experience there has always been great. Nate is a great service writer, very polite, explains everything well. More

I found the car I was interested in on the website. In the morning while on the website, I requested a call back and answer questions, and immediately I received a call. She was very helpful and provided the morning while on the website, I requested a call back and answer questions, and immediately I received a call. She was very helpful and provided me a total delivery price of the used car I was interested in. She said the car would be ready that evening for a test drive. When I arrived that evening, I was greeted with a sales consultant who gave me an overview of the car and escorted me on a test drive. The price was competitve when taking to account the $2000 minimum trade in. I returned the next day to complete the paperwork to complete the transaction. The purchase process went very smoothly. All the staff I encountered were very professional, courteous, and helpful. More

Great service, super friendly staff, helped me through the whole process as a first time buyer. They treated me with respect because they knew I was a serious buyer and not wasting their time. I loved my the whole process as a first time buyer. They treated me with respect because they knew I was a serious buyer and not wasting their time. I loved my experience at GL Ford. More

The best customer service since Saturn of Okemos. Great experience and would strongly recommend GL Ford to family and friends. Rob is an awesome person to work with as well as the rest of the team. Every experience and would strongly recommend GL Ford to family and friends. Rob is an awesome person to work with as well as the rest of the team. Everyone was very professional and extremely nice. I will be back and expect a car wash and a flower...........................when I come out for services. :-) Oh yes I love my new focus! I am now a Ford lady! More

Ron made our entire buying process painless and enjoyable. We went from test drive to approval to driving our new car off the lot in 3 hours. I would recommend Ron and Grand Ledge Ford. They are cu enjoyable. We went from test drive to approval to driving our new car off the lot in 3 hours. I would recommend Ron and Grand Ledge Ford. They are customer focused and work hard to get you in a good vehicle. More

These guys are wonderful. It was time for a new (to me) car. My 99 Saturn was just about done. So I popped in to Grand Ledge Ford here. I was introduced to Josh and Mike. They were great! The even stayed l car. My 99 Saturn was just about done. So I popped in to Grand Ledge Ford here. I was introduced to Josh and Mike. They were great! The even stayed late so I could bring my beautiful new/used equinox. I would highly recommend these guys. They are professional courteous, and friendly. Thank you. More