Morrie's Grand Ledge Ford

Josh's knowledge of Ford vehicles provided a lot of value We were new to Ford vehicles. Josh's deep understanding of various models and how they fit our needs was really helpful. Plus, he was low pressure and We were new to Ford vehicles. Josh's deep understanding of various models and how they fit our needs was really helpful. Plus, he was low pressure and enjoyable to work with. The experience at GLF made us feel valued as customers. We look forward to bringing our new Explorer back for service. More

Ben Croze was great! I really enjoyed my experience at GLF, the staff was very attentive and courteous, and made the entire process of purchasing a car quick and painless. I really enjoyed my experience at GLF, the staff was very attentive and courteous, and made the entire process of purchasing a car quick and painless. Ben Croze was a great salesman and Laura Jordan did a fantastic job helping me with all the paper work that goes along with buying a car. I would recommend GLF to anyone who is looking to buy a new or used car! More

Mike Lane was Awesome! From the moment I submitted an application for financing to purchasing my first new car, the experience was great! Mike Lane did a wonderful job goin From the moment I submitted an application for financing to purchasing my first new car, the experience was great! Mike Lane did a wonderful job going through every aspect of my new escape, including taking the time to show me highlights of my warranty and some very useful features! I can't say enough how happy I am with the experience I had with Mike! More

Awesome Sales/Service with No Pressure! Rob Beckwith flies under the radar! Picture the worst high pressure, overbearing, and low credibility used car salesman you can imagine... Rob is th Rob Beckwith flies under the radar! Picture the worst high pressure, overbearing, and low credibility used car salesman you can imagine... Rob is the polar opposite! He is friendly without being too "familiar", eager to answer any and all questions thoroughly, and accommodating without being pandering. He clearly knows his business and reads his customers well without playing mind games just to close a sale. I would go back to Rob in a minute for another vehicle purchase or for follow-up help after the sale. The atmosphere in the dealership is welcoming and warm, and all of the staff who participated in the execution of my purchase were terrific as well. And by the way, I couldn't be happier with the high quality reasonably-priced pre-owned vehicle I bought! FBM More

Friendly, Knowledgeable, No Pressure. Nick Vollman was great. No pressure, very friendly and helpful. Service Department was great. Left my car in the morning, got loaner, picked up aft Nick Vollman was great. No pressure, very friendly and helpful. Service Department was great. Left my car in the morning, got loaner, picked up after work.. More

Car buying the way it should be! I have been buying cars for more than 40 years. The vast majority of those car buying experiences have been anxious, frustrating exercises. After de I have been buying cars for more than 40 years. The vast majority of those car buying experiences have been anxious, frustrating exercises. After decades of buying GM products, I decided to check out the Ford product line. Two years ago I leased a Ford Edge from Rob Beckwith at Grand Ledge Ford Lincoln. The level of personal attention Rob showed us throughout the entire buying process was exceptional. He spent time with us learning about our desires. He then went to great lengths to introduce us to the Ford product line. He recommended cars to test drive based on those deisres. We test drove 3 or 4 different vehicles, before settling on the Edge. Decision made, we moved on to the financing part of the transaction. Laura Jordan was delightful to work with. Laura efficiently and effectively explained every aspect to the leasing process as we went through the documents. There were no "surprises". During the time we drove the Edge it performed well, requiring little attention from the service department. When we did take it in for routine service, the experience was consistent with our buying experience. Very friendly, and very professional. We just leased our 2nd vehicle from GLF. Same stroy as before. Rob was great. Joel Conn handled the leasing aspects of the transaction with great skill. I have to say this was fun!! More

Very professional , Curtious & excellent product knowledge. My expectations were met & surpassed due to the curtious & informative service provided by the staff at Grand Ledge Ford . They took the time to make My expectations were met & surpassed due to the curtious & informative service provided by the staff at Grand Ledge Ford . They took the time to make sure all my questions were answered , so I could make an informed & educated decision with my Ford selection. Being a professional Salesman myself for the past 30 years , I clearly recognized that Customer Service was #1 on their agenda . They have my recommendation for others to witness what we're all looking for ... Great Customer Service!! Keep up the great great work & fine fundamentals ! Rick Smith More