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Morrie's Grand Ledge Ford

Grand Ledge, MI

4.8
1,269 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

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Showing 1,269 reviews

April 29, 2015

Second purchase This is my second car with Grand Ledge Ford. They are always very professional and polite, and the service department is great. They always make my co More

by Bobbymcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Rob Lukavsky, Krista Dayton
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Your loyalty is very important to us! Thank you for sharing your story, and we look forward to continuing to serve you and your family in the future. - Jill Davy, Digital Marketing Manager

April 28, 2015

Excellent Continuing Service GLF Service Department is an excellent place for all your service needs. I've been getting several Lincoln's serviced here for the past 10 years. Br More

by Roger123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Lukavsky, Brian Korpi, Nate Williams
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you for sharing your story Roger! We appreciate your loyalty! It has been a bit frustrating for many of late due to the wait times to get into our shop, but as your testimonial indicates, that is certainly a sign of quality. We take great pride in our service department here, and are very proud to have what we think is the best group in the state! Thanks again - Jill Davy, Digital Marketing Manager

April 21, 2015

Sales team The sales man Jim Himebaugh was very helpful finding the vehicle that we wanted. Also, he was very helpful in showing us all the stuff on the dash bo More

by Betty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh, Joel Conn
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you for your business, Betty, and thank you for sharing your story! These cars certainly can be confusing so please feel free to stop in if you need a refresher on anything! - Jill Davy, Digital Marketing Manager

April 21, 2015

Meets customer's expectations The employees of GLF were easy to work with and worked hard to make sure I purchased a vehicle I was comfortable with. Rob and Joel did the best to ma More

by Carls173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Joel Conn
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you kindly for your review! We work very hard behind the scenes to ensure that it is seamless for our customers, and I'm happy to hear you experienced that! Enjoy the new car! - Jill Davy, Digital Marketing Manager

April 21, 2015

Best Customer Service EVER!!! We LOVE our new 2014 Ford Fusion! Rob Beckwith helped us find the right car for us! Laura made it happen!! Thanks you so much!!! Rob listened to w More

by smoore1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Rob Beckwith
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you for your kind words about Rob. He's definitely a crowd favorite with his attention to customer needs! Enjoy the Ford Fusion - it's one of my favorites. - Jill Davy, Digital Marketing Manager

April 21, 2015

New car buyer's assessment We were treated in a very friendly and professional manner when we stopped at Grand Ledge Ford. We found the staff to be helpful, knowledgeable and a More

by steve53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Josh Preston
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Congratulations on the new vehicle Steve. We hope you enjoy it! The nicest part about leasing is you get to pick out a brand new one in just a few years without a lot of the roadblocks that trading in a purchase can throw at you after just a few years of ownership. We look forward to seeing you around in the service department. Thank you again. - Jill Davy, Digital Marketing Manager

Apr 30, 2015 -

steve53 responded

The after sale service and treatment has been over the top. I am getting happier and happier with the Escape day by day. It is fun to learn the new things available since my last purchase. Opted for the lease hoping that in three years options and features available only in the Titanium package may be standard features in 2018, or available in a group or package that we want. Also hoping that in three years features currently available on select makes and models will be more widely available. I prefer to support local businesses and I am grateful that Grand Ledge Ford is "local". And has a first rate showroom and a very friendly team of players to work with. They do indeed make you feel welcome and at home.

April 18, 2015

Definitely Worth I purchased my Taurus 11 years ago and our family also purchased an Escape last year both from Grand Ledge Ford. Sadly my Taurus needed to be retired More

by Jenny00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Joel Conn
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you for sharing your story Jenny! I hope you have adjusted to the new ride. I had a Taurus for many years as well and it was hard to say goodbye. We appreciate your loyalty all of these years. Thank you again. - Jill Davy, Digital Marketing Manager

April 13, 2015

Purchasing a new car Ten years ago I bought a Taurus from Grand Ledge Ford. The few times I had issues with my car the service center went out of their way to provide the More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Joel Conn
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Congrats on the new-to-you Taurus Andy! We hope you will enjoy this one for as many years as your last. If you ever get tripped up on any of those "gizmos" please feel free to give Rob a call or stop by. We are happy to help! - Jill Davy, Digital Marketing Manager

April 12, 2015

First Time Customer and Ford Flex Owner We just want to thank Josh Preston for being such an awesome young man to work with. There was no high pressure, he asked what our needs were, explai More

by leonard, Peg & John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Josh Preston
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Thank you John and Peggy. Your testimonial is very much appreciated by Josh and the entire staff here. We are happy we have changed our outlook on dealerships! We work very hard every day to ensure we are not a "typical experience" for our customers. Thank you again, and enjoy the Flex! - Jill Davy, Digital Marketing Managers

April 08, 2015

Best F150 for my needs. I just want to let everyone know that Rob Beckwith bent over backwards to get me the truck I needed and wanted. I started out wanting a 2014 F150 4X4 More

by rcahaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith, Krista Dayton
Apr 30, 2015 -

Morrie's Grand Ledge Ford responded

Congratulations on the new truck! I'm happy to hear Rob was able to help you meet your needs. Trucks are so complex with the amount of options and equipment packages available, and it's important to seek the help of one of our truck professionals to guide you through the process to ensure you are able to do what you want once you buy it! Congrats again and enjoy the ride! - Jill Davy, Digital Marketing Manager

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