Morrie's Grand Ledge Ford
Grand Ledge, MI
Filter Reviews by Keyword
By Type
Showing 1,274 reviews
Thank you Ben and Laura! This is the first Ford automobile I have purchased. I would not consider getting an automobile from any other dealership and from any sales person ot This is the first Ford automobile I have purchased. I would not consider getting an automobile from any other dealership and from any sales person other than Ben. Never any pressure and very friendly. Ben had nice things to say about the service department also. Highly recommend your dealership and Ben Croze to my family and friends. Laura Jordan did a great job explaining the financing and extended warranty offers. Please with my overall experience. Thank you!!! More
Thank you Jim! We’ve purchased/leased multiple cars from Grand Ledge Ford since 2003 and have always had excellent service. In fact, our son and daughter-in-law eve We’ve purchased/leased multiple cars from Grand Ledge Ford since 2003 and have always had excellent service. In fact, our son and daughter-in-law even drove from Grand Rapids to buy their new vehicle from Grand Ledge Ford. The service we received this time was no different. Jim Himebaugh was extremely helpful in finding us the vehicle we were looking for. Jim was very patient answering any questions we had about the Ford Fusion. Not only will we continue to recommend Grand Ledge Ford to our friends and family, but we will also highly recommend they ask for Jim Himebaugh. We also want to say a special thank you to Laura Jordan who was also very friendly and helpful with the financing process. More
First new car purchase Our experience was excellent from start to finish! Rob was very attentive and knowledgeable and, together with Joel, made sure we got the car we real Our experience was excellent from start to finish! Rob was very attentive and knowledgeable and, together with Joel, made sure we got the car we really wanted. The time Rob spent with us after business hours, making sure we were comfortable with the car, was greatly appreciated. Thanks guys! More
Repeat customer because they go above and beyond Thanks Grand Ledge Ford for making us a repeat customer!! Thanks to Ben, we are now the owners of not only a 2014 Escape which we purchased last July, Thanks Grand Ledge Ford for making us a repeat customer!! Thanks to Ben, we are now the owners of not only a 2014 Escape which we purchased last July, but tonight we returned to ring the bell one more time!! This time a 2014 Ford Focus!! Thanks Ben for making car shopping less painful!! More
great car buying experience Sales staff CRAIG ERVIN was helpful and knowledgeable. He helped me find the vehicle I needed and then helped set up all the paperwork so that it did Sales staff CRAIG ERVIN was helpful and knowledgeable. He helped me find the vehicle I needed and then helped set up all the paperwork so that it didn't take long to buy. In and out! No high pressure anywhere! Extremely pleased! More
Second purchase This is my second car with Grand Ledge Ford. They are always very professional and polite, and the service department is great. They always make my co This is my second car with Grand Ledge Ford. They are always very professional and polite, and the service department is great. They always make my concerns their own and get my car back to very quickly. More
Excellent Continuing Service GLF Service Department is an excellent place for all your service needs. I've been getting several Lincoln's serviced here for the past 10 years. Br GLF Service Department is an excellent place for all your service needs. I've been getting several Lincoln's serviced here for the past 10 years. Brian and his service management team (Rob, Nate and Sky - the people I have dealt with) are the best. They are knowledgeable, dependable ,personable, effective and efficient in meeting the customer's needs. They communicate service needs clearly and effectively including options for handling certain issues.. They follow up on promises made. I've had both major and minor repair work done along with the general servicing needs on my cars. including tire purchases. In each instance the work was completed quickly and effectively, meeting or exceeding my expectations. Because of them and because of the quality of work of GLF mechanics and technicians, I've made GLF my "one stop" shop for ALL MY AUTO SERVICE NEEDS. More
Sales team The sales man Jim Himebaugh was very helpful finding the vehicle that we wanted. Also, he was very helpful in showing us all the stuff on the dash bo The sales man Jim Himebaugh was very helpful finding the vehicle that we wanted. Also, he was very helpful in showing us all the stuff on the dash board and how to operate them. Very helpful and friendly place to go. More
Meets customer's expectations The employees of GLF were easy to work with and worked hard to make sure I purchased a vehicle I was comfortable with. Rob and Joel did the best to ma The employees of GLF were easy to work with and worked hard to make sure I purchased a vehicle I was comfortable with. Rob and Joel did the best to make the whole process quick and easy. We're appreciative of their effort and great customer service. More
Best Customer Service EVER!!! We LOVE our new 2014 Ford Fusion! Rob Beckwith helped us find the right car for us! Laura made it happen!! Thanks you so much!!! Rob listened to w We LOVE our new 2014 Ford Fusion! Rob Beckwith helped us find the right car for us! Laura made it happen!! Thanks you so much!!! Rob listened to what was important to us and helped us find a car that meet all of our needs!! I never felt pressured into buying or like I had to get a certain car. GLF wanted us to be happy and for that I appreciate!! I HIGHLY recommend GLF for your new or used car buying needs!! More