Morrie's Grand Ledge Ford

Best decision! I was looking for a low-mileage used Edge, but didn't find one on the GLF website. So, I went to another local dealer, where I was seriously consideri I was looking for a low-mileage used Edge, but didn't find one on the GLF website. So, I went to another local dealer, where I was seriously considering making a purchase of one of 2 possible vehicles. The carfax reports on both cars indicated that they had been in an accident. I thought it best to have them inspected before purchasing, so I called GLF to set up an appointment. Even though I was working with another dealer, the staff at GLF were extremely helpful. They told me to ask the other dealer for the "multi-point inspection" report. When I did, and they replied that they had "lost it," I knew I had made a BIG mistake! Needless to say, I worked with Ross Ford at GLF and we were able to find the exact vehicle I was looking for. Clean carfax report, no accidents, super low mileage - squeaky clean! Thanks to the staff, and especially to Ross, I avoided making a huge mistake! I am a very satisfied customer! More

What an Amazing Experience! I had an amazing experience purchasing my vehicle with Grand Ledge Ford. From the moment that I walked in, until the time that I drove off the lot wit I had an amazing experience purchasing my vehicle with Grand Ledge Ford. From the moment that I walked in, until the time that I drove off the lot with my new ride, I was pleased. The staff was very professional and experienced. They all worked in a timely manner to complete my purchase. I will be recommending Grand Ledge Ford to anyone who may be looking to purchase a vehicle or looking to get their vehicle serviced. Ben Croze and Joel Conn, you guys ROCK! Thank You both, for all of your hard work. #Reasonable prices#GrandLedgeFord! More

Almost perfect We love our 2015 Ford Fusion and our sales representative Will was great. It was our third time buyine from Grand Ledge Ford, our first new car in 14 We love our 2015 Ford Fusion and our sales representative Will was great. It was our third time buyine from Grand Ledge Ford, our first new car in 14 years and our first lease. Grand Ledge Ford and our Fusion was heads above the other dealerships (Honda and Toyota) that we explored. Our experience would have been perfect if the monthly lease cost that we were quoted had actually been what they brought to us to sign. Almost walked away without the car. Thanks for meeting us more than halfway (and we are happy with the cost as well as the car), however, we expect a more accurate quote to start with the next time. It was almost a deal breaker. More

Superb Service I had a challenging morning - there were many electrical issues with my Saab 97-X and that morning I had to be in Ann Arbor for a 7 a.m. meeting. I r I had a challenging morning - there were many electrical issues with my Saab 97-X and that morning I had to be in Ann Arbor for a 7 a.m. meeting. I rolled my window down to get coffee and it didn't roll up. On my return to Lansing, I called Carly Manalac at Grand Ledge Ford. I told her my 3 criteria for a car. When I got there, Craig Ervin was there to assist me. Both Carly and Craig listened to what I had to say. Believed what I said and got me a car that meets my needs! No hassles, no headaches, no arguments. I then needed to pick up the car earlier than I had planned. Everyone made that easy, too. Craig even came in on his day off to help me clean out my old car and make sure the transfer went smoothly. More

Great team to deal with I went in to trade my SUV for a gas sipping Ford Focus the guys at Grand Ledge Ford took great care of me and made the process stress free quick and e I went in to trade my SUV for a gas sipping Ford Focus the guys at Grand Ledge Ford took great care of me and made the process stress free quick and easy. They beat every other deal i was looking at with dealers across the state. If you are in the market for a new or used car Grand Ledge Ford is the place to go! More

New Ford Flex purchase & ownership An Unusually excellent experience in purchasing and maintaining this vehicle since 2013. Ben Croze was my salesman and continues to be involved in An Unusually excellent experience in purchasing and maintaining this vehicle since 2013. Ben Croze was my salesman and continues to be involved in the long term maintenance of the vehicle. I have never visited for an oil change/tire rotation where he did not take the time to speak with me to ensure we continue to be satisfied and that our vehicle needs are well met. I would recommend Ben to anyone looking for an honest personable salesman who will work hard to help you get what you want (not just what they have). The dealership as a whole is outstanding - from the physical layout to the ENTIRE straight shooting friendly staff, from start to finish (Purchase, maintenance/service, warranty, collision & trade in), there is a very positive and prevalent professionalism that is uncommon elsewhere in my experience. Over the past 5 years we have used all of their services, and they do not fail to impress. This was our 2nd purchase from this dealer, and in our experience they have continuously been striving for excellence. I have always been made to feel as important as if I were purchasing the entire business. I would recommend anyone looking for well qualified staff, a pleasant experience, and fair prices to start here. More

Ford Flex tire replacement This review is regarding replacement of the original tires on our Ford Flex. Rob Lukavsky shepherded my vehicle through the process. He is a very This review is regarding replacement of the original tires on our Ford Flex. Rob Lukavsky shepherded my vehicle through the process. He is a very straight shooting upbeat individual, whom it was my pleasure to work with. The tires on the vehicle are not a very common size, but he heard my concerns, took the time to research and locate several excellent options that would meet our use requirements, provided me with a competitive price, and scheduled the replacement/alignment quickly due to my concerns regarding the wear and overall safety condition of the original tires. He even had the vehicle washed before returning it. He is a strong asset to the service department, which is a significant factor in our choice of this dealership for all our automotive needs. The dealership as a whole is outstanding - from the physical layout to the ENTIRE staff, from start to finish (Purchase, maintenance/service, warranty, collision & trade in), there is a very positive and prevalent professionalism that is uncommon elsewhere in my experience. Over the past 5 years we have used all of their services, and they do not fail to impress. We have used their service department regularly for maintenance needs, and in our experience they have continuously been striving for excellence. I have always been made to feel as important as if I were purchasing the entire business. I know they will continue to back our purchases by providing excellent service for our future needs. I would recommend this service to anyone looking for well qualified professional staff, a pleasant experience, and fair prices. More

Excellent Service We are very pleased with our purchase at Grand Ledge Ford. Rob Beckwith was fabulous! He was professional, honest and very helpful throughout the p We are very pleased with our purchase at Grand Ledge Ford. Rob Beckwith was fabulous! He was professional, honest and very helpful throughout the purchase. We look forward to working with him again in the future and would highly recommend him. More

Amazing Experience with Grand Ledge Ford Rob Beckwith was recommended to us by the loan representative and what a great recommendation it was. Not only was Rob able to help my mother in law Rob Beckwith was recommended to us by the loan representative and what a great recommendation it was. Not only was Rob able to help my mother in law obtain a car that fits her needs. He worked with myself and my husband to find a car that was perfect for our family. He took the time to listen to what we wanted in a car and showed us several options. He was patient with us and understanding. The first time I came in to look at cars I brought my 2 year old with me, she became very active and did not want to sit still. Rob gave her things to do and talked to her to help her feel like she was part of the experience. My husband and myself returned 2 days later and Rob showed us a few more cars and by the next day we had the car that was right for us. The car is VERY fuel efficient and roomy. Since we purchased the car we have been contacted by Rob. The first call was just to make sure that everything was going well and was a day or two after we purchased the car. (Rob also told my daughter Happy Birthday because her remembered she had said her birthday was coming) I received an email from Rob last week to tell me Happy Birthday early. From Grand Ledge Ford and from Rob Beckwith you truly get a great experience and it makes me certain I will continue to use their services for years. More

Would absolutely buy from again Informed salesman (Jim Himebaugh) directed us through product selection with insightful suggestion related to our driving needs. He found a vehicle p Informed salesman (Jim Himebaugh) directed us through product selection with insightful suggestion related to our driving needs. He found a vehicle perfect for our requirements. More