Morrie's Grand Ledge Ford

Very enjoyable experience. We really have nothing bad too say about our visit Grand Ledge Ford. Craig and Laura were polite, pleasant, and knowledgeable. They got us in a car We really have nothing bad too say about our visit Grand Ledge Ford. Craig and Laura were polite, pleasant, and knowledgeable. They got us in a car that we like at a price that didn't break the bank. I have to honestly say it was our most enjoyable experience while buying a car, ever! Will definitely be back for our next vehicle. Thank you Craig and Laura. More

HappydayGG I felt somewhat unsure about buying a Chevrolet SUV at a Ford dealership but after meeting with Rob Beckwith I felt assured that Grand Ledge Fordwant I felt somewhat unsure about buying a Chevrolet SUV at a Ford dealership but after meeting with Rob Beckwith I felt assured that Grand Ledge Fordwants each customer to leave the dealership happy. Rob's professionalism and demeanor gave me a sense of trust and comfort that I didn't need to look elsewhere. I want to thank Rob for making my visit a pleasant one at GLF, More

Super job Rob has always come through for us whenever I've called on him. Patient, hospitable and helpful are what the grand ledge ford team are. Rob has always come through for us whenever I've called on him. Patient, hospitable and helpful are what the grand ledge ford team are. More

Friendly and Honest people I was looking for a less common used car and they had one. I set up an appointment and every person I interacted with was friendly, helpful and genuin I was looking for a less common used car and they had one. I set up an appointment and every person I interacted with was friendly, helpful and genuine. they made the process simple and easy without any extra run around. More

Good Value at Grand Ledge Ford In the past month, I bought a 2015 Ford Fusion Titanium with 15,000 miles on it. The price I paid for it was a fair price. The salesman that helped In the past month, I bought a 2015 Ford Fusion Titanium with 15,000 miles on it. The price I paid for it was a fair price. The salesman that helped me was very knowledgeable in how the technology worked on it. The next time I'm looking to buy a car, I will definitely look to Grand Ledge Ford. More

Exceeds Expectations, Again and Again Randy Germain is the reason I moved my business to Grand Ledge Ford. Now, many years and vehicles later I am so glad that I made the move. Grand Led Randy Germain is the reason I moved my business to Grand Ledge Ford. Now, many years and vehicles later I am so glad that I made the move. Grand Ledge Ford has taken such good care of me after the sale by way of excellent service, both in and out of warranty. During my most recent visit I worked with Krista Anderson. Krista was pleasant, professional, and really knew how to get the answers I needed on my warranty quickly. During the time my vehicle was in service Krista's communication with me was top-notch. If something extra was needed, she called and clearly explained everything. No surprises! Thank you Krista, Randy, Tony, and the rest of the Grand Ledge Ford team for the great service!!! More

Excellent Service Krista Anderson went above and beyond in her helpfulness. She actually came to the house to pickup my wife and brought her home after the car was fix Krista Anderson went above and beyond in her helpfulness. She actually came to the house to pickup my wife and brought her home after the car was fixed. Excellent attitude and service. More

Warranty work I took my 2015 ford truck in for some minor warranty work. Well, what I considered minor. My biggest issue was the dye was wearing off the drivers sea I took my 2015 ford truck in for some minor warranty work. Well, what I considered minor. My biggest issue was the dye was wearing off the drivers seat. Grand ledge ford submitted the claim to ford and ford denied the claim stating this is "normal". I don't think dye wearing off a seat is normal, especially on a 5 1/2 month old truck. But just as I was starting to get upset, the service manager, Brian, said that grand ledge ford was going to take care of free of charge. That was outstanding service. I thought I was gonna have to fight with ford over this but Grand Ledge Ford relieved me from any frustration. Much appreciated. More

Above and beyond! My thanks to Krista Anderson and all the folks in service at GLF. You did a phenomenal job on my brakes and my dash display. Turn around was quick, My thanks to Krista Anderson and all the folks in service at GLF. You did a phenomenal job on my brakes and my dash display. Turn around was quick, and service went out of their way to accommodate my needs. Highly recommend! More

Perfect Experience Everything about my experience was perfect. Rob treated my family with the upmost respect and made sure my daughter even had a balloon (to a 3 year o Everything about my experience was perfect. Rob treated my family with the upmost respect and made sure my daughter even had a balloon (to a 3 year old that is everything). Dorene was also helpful and seemed just excited as I was that I was getting the car I was. Joel also took the time to explain everything with the loan very well and make sure I was happy with everything. Great team and also thanks to Marianne for allowing my daughter to play with the dog (Cosmo), sorry if I spelled it wrong but my daughter loved playing with the dog then getting to hit the gong once we purchased. Super friendly staff, will return for sure. Thank you! More