Morrie's Grand Ledge Ford
Grand Ledge, MI
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Another Awesome Experience My wife and I bought our first Explorer from Rob Beckwith, that was 2014. At that time we had an excellent experience with Rob. Unfortunately my wife My wife and I bought our first Explorer from Rob Beckwith, that was 2014. At that time we had an excellent experience with Rob. Unfortunately my wife had an accident with her 2014 Explorer, Dec. 28th, 2015. We had the Explorer towed to Grand Ledge Ford because we trusted the dealership due to our overall experience from buying our 2014 Explorer to having the Explorer serviced at Grand ledge Ford. We worked with the auto body shop, Joe, John and Stacey and they were again, outstanding. Unfortunately, we were informed the Explorer was totaled. We met with Rob Beckwith again, 1/28/16 and we are now waiting for our new 2016 Explorer. Thanks again Rob. My wife and I have been in the dealership a few times in the past couple of years, just to stop in and say hi to Rob, whether it be me looking for a used vehicle or my wife when she was getting the Explorer serviced. Almost forgot, the front desk as you walk in, the ladies (at least the times we were there) were also very nice, polite friendly. Then there is Marianne - her and my wife really hit it off talking about Cosmo and our dogs. I don't know how Barry didn't it but he has one outstanding group of professional/friendly people. More
Absolutely Excellent Dealing with Krista (Service Advisor) was an absolute delight. She was extremely helpful in sorting through the dead battery and recall issues with m Dealing with Krista (Service Advisor) was an absolute delight. She was extremely helpful in sorting through the dead battery and recall issues with my Lincoln MKZ (I didn't start it for 2 months.....my fault.). She continually kept me up to date on the progress of the car and even offered to have me shuttled into town for a bite to eat if I wanted it. All in all, this is the right place to be and she is the right person to deal with! More
Great Experience and Customer Service! Thank you to Rob Beckwith for helping me get my new Ford Edge! I had a great experience and Rob was very personable and helpful in getting me in the v Thank you to Rob Beckwith for helping me get my new Ford Edge! I had a great experience and Rob was very personable and helpful in getting me in the vehicle I wanted. We had outstanding service today and everyone at the dealership was helpful and kind. I Highly recommend Grand Ledge Ford Lincoln as well as Rob. Thanks again! More
As Usual; Outstanding Customer Service from All Departments! Just purchased my 4th car with the fine folks at GLF and, as usual, the service was outstanding! In particular, I absolutely LOVE working with Rob Be Just purchased my 4th car with the fine folks at GLF and, as usual, the service was outstanding! In particular, I absolutely LOVE working with Rob Beckwith as he makes me feel like I am a family member versus a customer and never uses uncomfortable tactics to make the sale. He is very good at what he does and has been since the very first time I worked with him a few years back. Joel Conn is extremely knowledgeable and super nice and does an excellent job at describing the finance component to purchasing a vehicle. I only take my vehicles to GLF for service and that's because of James and others in service who are ALWAYS professional, courteous, and pleasant to work with. I never feel as if they are trying to oversell on service. Thanks to all of you who continue to make my experiences at GLF pleasant and stress-free! More
Awesome Experience and Customer Service Came into basically get an oil change and came home with a new Ford Expedition. Dorene Fuller went above and beyond what any Sales Consultant would d Came into basically get an oil change and came home with a new Ford Expedition. Dorene Fuller went above and beyond what any Sales Consultant would do. Dorene sold us our first Ford Expedition and we loved that one, coming in and working with her on our new lease made it so simple. Never having leased before, she explained everything and was extremely knowledgeable about the process. The new Expedition had more bells and whistles than we had before and she went into great detail to explain everything, she even made my wife, who is technology challenged, understand a few things. She is very personable. Thanks Dorene for an awesome experience and thank you Grand Ledge Ford for a great vehicle and great Sales Consultant. More
New Lease! I recently leased a 2015 Ford Escape. I am absolutely in love! My husband and I have continued to do business with Grand Ledge Ford Lincoln for a few I recently leased a 2015 Ford Escape. I am absolutely in love! My husband and I have continued to do business with Grand Ledge Ford Lincoln for a few years now. I don't usually write reviews, but I just couldn't help myself as we constantly receive outstanding service. From buying, leasing, and even oil changes the experience is not only smooth and easy, but it's actually fun! I brought my son in when I received my first oil change (free of course!) and there was more than enough entertainment for him. There was a TV to watch, a deluxe coffee machine with so many options, and even though we weren't there to buy or lease, Rob came over just to see how the family was doing. I will continue to do business with Grand Ledge Ford Lincoln and would recommend to everyone!!! More
Great Experience and Customer Service Nick did a great job of working with us to find a vehicle that fit our needs and stayed within our budget. We have bought several vehicles from Nick Nick did a great job of working with us to find a vehicle that fit our needs and stayed within our budget. We have bought several vehicles from Nick and he always takes his time to make sure we are happy and comfortable with the end result. More
Better than we imagined We gave an excellent rating because Grand Ledge Ford did everything in their power to meet our needs. Josh Preston went above and beyond to make sure We gave an excellent rating because Grand Ledge Ford did everything in their power to meet our needs. Josh Preston went above and beyond to make sure we were happy with our vehicle. More
Quick and Painless As a surprise I went in search of a new/used truck for my husband. I found a great deal online at Grand Ledge Ford. I contacted the dealership and was As a surprise I went in search of a new/used truck for my husband. I found a great deal online at Grand Ledge Ford. I contacted the dealership and was able to make the purchase over the phone and then took my husband to pick it up a couple days later. It was the quickest most painless vehicle purchase I have ever done. Thank you to Josh Preston who went the extra mile to make it happen. More
Prestonandsanders@gmail.com Leased a Ford F150 from Marianne Cox for my husband for his birthday. She was so sweet! Even coming to my work to complete paperwork and delivering th Leased a Ford F150 from Marianne Cox for my husband for his birthday. She was so sweet! Even coming to my work to complete paperwork and delivering the truck to his birthday party. He was very surprised and very happy! I would definitely recommend GLF they went above and beyond! Best vehicle purchase experience ever! More