Morrie's Grand Ledge Ford
Grand Ledge, MI
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Honest friendly and professional David Brown was extremely thoughtful of our concerns and answered our questions. Smoothest transaction ever experienced at a dealership. I recommend t David Brown was extremely thoughtful of our concerns and answered our questions. Smoothest transaction ever experienced at a dealership. I recommend them highly. Thank you More
Quick transaction Money talks and when I was ready to buy they made the trade happen quickly. The salesman was very good and knowledgeable. I would buy another car from Money talks and when I was ready to buy they made the trade happen quickly. The salesman was very good and knowledgeable. I would buy another car from them again. Talk to Craig Ervin and the he will get you into the right vehicle for what you need. More
Great customer service with Rob Beckwith at Grand Ledge Ford I was looking for my next lease, and Rib Beckwith heard my needs and recommended a few vehicles for me to consider when I called. Once I went online a I was looking for my next lease, and Rib Beckwith heard my needs and recommended a few vehicles for me to consider when I called. Once I went online and determined which vehicle I wanted and the desired features, I went to the dealership and met with Rob. He took me for a test drive and helped me compare my current vehicle to the new vehicle I was considering. He then worked with me, guiding me every step of the way, to signing the paperwork for my new lease. Upon delivery, he took the time to review features and answer every question I had. He even helped me program my vehicle garage door opener when I called him. A great professional at a great dealership; what more can a purchaser ask for. I am recommending Rob to all my family and friends. More
Great service! Went looking for a used car for my daughter. Found a Chevy Malibu that was the right color and about the right mileage we were looking for Jim himebau Went looking for a used car for my daughter. Found a Chevy Malibu that was the right color and about the right mileage we were looking for Jim himebaugh took us out for a drive in it, explained really well treated us great at the dealership. We ended up purchasing the car from him because of the excellent way he handled everything and the prompt service that was given. From the time we called on the car to the time we picked it up. More
Excellent new car buying experience! We worked with Ben Croze as our sales person. He is super friendly and easy to work with, and did a great job finding us the car we we're looking for We worked with Ben Croze as our sales person. He is super friendly and easy to work with, and did a great job finding us the car we we're looking for that met all our needs. He communicated promptly and arranged for our purchasing appointment to run very smoothly and quickly and by having everything ready ahead of time. The typical 2-3 hour buying process only took 40 minutes because of his preparation! The finance person (Laura) was great to work with too. We will continue to buy all or cars from grand ledge ford, it was a simple and pleasant experience! More
New Car Purchase Experience When the wife and I decided it was time for a new car I began doing some online research on some luxury crossover vehicles. I had recently seen When the wife and I decided it was time for a new car I began doing some online research on some luxury crossover vehicles. I had recently seen the Lincoln MKX in an article in Consumer Guide so I thought I would check it out. The nearest dealer to our home turned out to be Grand Ledge Ford/Lincoln. After using some of the online tools on the GLF website I was contacted by Shannon Egan and she set me up with an appointment for the following Monday. Shannon was easily able to answer the initial questions I had regarding the MKX. Through luck of the draw we ended up with Jim Himebaugh as our Sales Consultant. We found Jim to be extremely helpful, professional and knowledgeable with regard to the Lincoln product line. During the test drive of the MKX Jim did a great job explaining all of the features and technology the vehicle offered. He pretty much sold us on the MKX during that test drive. Well, a couple of hours later the wife and I were driving home in our new Lincoln MKX. Jim did an excellent job listening to us as we explained what we were looking for in our new car and found exactly what we wanted without trying to upsell for the sake of additional profit. Jim Himebaugh and Grand Ledge Ford/Lincoln will definitely get first crack at any future new or used car purchases by us. I would recommend them to anyone without reservation. More
The Best Ford Dealership Around! As a young woman, approaching a dealership to buy or lease a car can be very intimidating. Mitch was highly professional and I trusted him immediatel As a young woman, approaching a dealership to buy or lease a car can be very intimidating. Mitch was highly professional and I trusted him immediately. He called me to follow up after my purchase, just to make sure everything was in proper order. When I found a large crack in the windshield of my Escape, my first call was to Mitch. Even though he wasn't the "right" person to call, I'm so glad I did. He walked me through the process of how to handle everything. Multiple people in my family have purchased or leased cars from Grand Ledge Ford. Mitch has consistently served us with expertise, kindness, and patience! I am on my second car through Mitch, and plan to go back to him when the time comes. More
Great Experience Craig was very patient with me and was willing to work via email to work out the remaining details on my lease. Very knowledgeable about options on t Craig was very patient with me and was willing to work via email to work out the remaining details on my lease. Very knowledgeable about options on the vehicles and just an overall pleasant easy person to deal with. When I showed up to sign the papers, it was exactly as we had discussed over email. Very pleased with my experience. More
Great expierence! Craig Ervin was very helpful and spent a lot of time with us. He was sincere and patient with us. Would recommend him to help you also. We were look Craig Ervin was very helpful and spent a lot of time with us. He was sincere and patient with us. Would recommend him to help you also. We were looking for a low milage 1-2 year old MKX. We found exactly that! More
Highly Recommend Over the past few weeks I used on-line and for a two months as to whether it was time to returning back to having a car-payment after going 6 years w Over the past few weeks I used on-line and for a two months as to whether it was time to returning back to having a car-payment after going 6 years w/o which felt great. Repairs to my SUV was more than the 16 year old SUV. Since my wife bought a 2016 Ford Escape as I sat there at the dealership and was impressed with my wife's experience. I equally experienced this with Rob Beckwith. I thought I could go elsewhere but did not think it would be any better. Rob was authentic and informative. This was a similar experience includes Laura Jordon from the finance and Shannon from the internet assistant. More